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Rated 4.3 out of 5 by 115 reviewers.
Rated 5.0 out of 5.0 by Good Experience We really enjoyed our stay. The breakfast is good but could be better. I dont like the fake eggs. I moved the lamps and noticed they had not been moved in a long time and they need to be moved and dusted under. The room was great I really liked having a couch so I dont have to sit on the bed to watch tv. We really enjoyed our stay. The best was Cracker Barrel was so close. I also liked all the grassy areas for our little Sheltie to use. Thanks for the enjoyable stay. November 13, 2013
Rated 2.0 out of 5.0 by Not good................ With all the choices in this area, this is not a good one - November 10, 2013
Rated 5.0 out of 5.0 by Very pleasant staff. Your hotel was wonderful from the room to the staff. And breakfast was delightful as your staff had every imaginable item anyone could have wanted for a morning meal. Overall, I would not hesitate to recommend your property to any one of my friends or family and will, myself, stay overnight on my next visit back home. Thank you so much for making my overnight stay so peaceful and restful. Sincerely, KRR and Family November 6, 2013
Rated 5.0 out of 5.0 by Good service. Just needs to be updated The desk clerk had me in my room in less than 5 minutes. She was great. The beds were old and noisy, the tv was way to small, and the bathrooms really need to be updated. November 1, 2013
Rated 4.0 out of 5.0 by CLEAN This HIE was clean. The personnel were pleasant and helpful. Breakfast was great. Would recommend this hotel to anyone and everyone. October 30, 2013
Rated 5.0 out of 5.0 by Front Desk staff very friendly and helpful We found the Front Desk staff worthy of honorable mention. She was very friendly and helpful, and pointed us in the direction of a great local restaurant for dinner. (Of course, not for breakfast. That time is reserved for those unbelievable HI Express cinnamon rolls!) As a general comment, not specific to this location, room charges are out of control. I would travel more by car if a way could be found to lower the cost of a nightly stay. October 25, 2013
Rated 4.0 out of 5.0 by Holiday Inn Plainfield I stay in this location for meetings several times per year and always find it friendly, clean and comfortable. It's close too the freeways & restaurants too. October 25, 2013
Rated 5.0 out of 5.0 by Comfortable stay and excellent service! My husband and I did the stay, park and fly. Loved the convenience and the staff extremely courteous. Comfortable stay and the gal who drove us to and from the airport was so friendly, great first and last impression. Look forward to staying in the future! October 18, 2013
Rated 2.0 out of 5.0 by Staff and breakfast very good....room NOT We were greeted and delt with very nicely by the staff. The room smelled stale, like old cigarette smoke, even though it was a non-smoking room. There were other indentifiable odors. Hair that was not ours in the tub. Disappointing experience. October 17, 2013
Rated 5.0 out of 5.0 by wedding trip Very friendly staff and very efficient. We were greeted in a positive a friendly manner. October 9, 2013
Rated 5.0 out of 5.0 by great roo We would def recommend your hotel to everyone. We really enjoyed our stay and would stay again. October 3, 2013
Rated 5.0 out of 5.0 by Great service Staff willing to make your stay a good one. The rooms are clean and the beds are excellent. September 26, 2013
Rated 5.0 out of 5.0 by Staff is great They treat everyone like family. Jennifer is always smiling and seems to enjoy seeing the regulars. Lori, the van driver knows most of her passengers by name. Pam, the cook,Debbie, the relief cook, keeps the food fresh and plentiful. There just isn't enough good things to say about the 'Inn' people. Both Lanas, Marcey, Katie, Christina, Candie, Jessie, Bennie, Mark, Rebecca, all the housekeeping staff - I know I am forgetting someone - are all worthy of acknowledgement. Thanks HIE. September 23, 2013
Rated 5.0 out of 5.0 by great value I stay at this location often and as always each and every visit is very much an experience that is very much looked for after working long day's or nights.I myself thank everyone from the drivers ( ben, lori, Rebecca, mat) to the front desk and the cleaning staff they are very courteous and aware of what it tskes to make it feel like home September 13, 2013
Rated 5.0 out of 5.0 by Great place to stay Great place to stay....... Staff is great....... great location close to everything....... September 10, 2013
Rated 5.0 out of 5.0 by Great service and very clean Staff was extremely friendly and helpfull. Nice clean rooms. Left our car there and took shuttle service to airport which was wonderful. Would recommend this highly. September 10, 2013
Rated 5.0 out of 5.0 by pleasant stay I enjoy staying here it's the next best thing to being at home Rachel at the front desk makes you feel welcome as does lanna and Rebecca when they pick us up with people like this on your staff it is very easy to start relaxing after working all day thank you for providing the most value possible September 9, 2013
Rated 5.0 out of 5.0 by staff while checking in the other day a customer barged up and starting complaining...although the staff was busy checking in other people THEY took the extra time to see to that persons needs and THAT THEIR needs were taken care of.. THEY were very calm and polite... they kept a smile on there face the whole time...this is why I LIKE coming to this hotel...THE STAFF .... September 4, 2013
Rated 5.0 out of 5.0 by clean room and great service from the staff. it is always an excellent from me to the motel and staff. August 31, 2013
Rated 5.0 out of 5.0 by Great Experience I would highly recommend this property to anyone who wants to stay near the airport in a great atmosphere. Unlike hotels closer to the airport you do not hear the air traffic. It is always clean, efficient and a pleasant experience with a great and helpful staff. August 30, 2013
Rated 5.0 out of 5.0 by AMAZING!!!!!!!!!!!!!!! I TRULY LOVED MY STAY WITH YOU AND I WILL DEFINITELY RECOMMEND YOU TO ALL I KNOW!!!!!!!!!!!!! AND EVEN IF I DON'T COME TO YOURS, I WILL STAY AT ANOTHER HOLIDAY INN EXPRESS!!!!!!!!!!!!! SINCERELY, LIZ AND BRIGITTE August 30, 2013
Rated 5.0 out of 5.0 by Great stay at an Airport Property. I travel a lot and this is my newest favorite property. August 9, 2013
Rated 1.0 out of 5.0 by Wonderful Experience The staff was very professional and very friendly. We were greeted by a very friendly staff member and we were helped with all our needs. Excellent experience. Room was very nice. July 4, 2013
Rated 4.0 out of 5.0 by Return trip It was good I slept well but had to get up early to catch a flight. July 2, 2013
Rated 5.0 out of 5.0 Our Holiday Inn Experience The only disappointment was the jaccuzi flow of water was only a small stream so we had to forgo the relaxing tub bath. The bed was wonderful,the shower felt great, and the breakfast was very adequate and satisfying. Thank you! June 25, 2013
Rated 2.0 out of 5.0 by Never again! Unfortunately, I booked the wrong hotel intending to stay at the Staybridge Suites and booked the special so the first night was billed to my card. So I decided to try the hotel out since I couldnt cancel without penalty. What a mistake! What I can say about this property is the young lady who checked me in was awesome, giving me a top floor room which is my preference. After that forget it it. The room smelled like mildew. The breakfast was awful, undercooked omelets and weak coffee. The attendant just standing around comfortable with there lame attempt at putting a decent breakfast out. I checked out and went next door to the Staybridge. What a difference and cheaper too. I will never stay there again and made a recommendation to my local friends and family to stay at the Staybridge or down the street at the Homewood Suites, not here. June 5, 2013
Rated 5.0 out of 5.0 one little thing Monday was Memorial Day, a holiday and a day to sleep in and relax. Check out at 12 was fine but I wish we had been told at check in that breakfast only went to 9:30 on Monday. Assuming Sat. and Sun would be the same as a holiday I was quite disappointed to miss breakfast on our last day. It's fine if you have to shorten the service but it would have been nice to know. It made check out more hurried since we needed to get packed and go find a meal before our flight home. June 1, 2013
Rated 5.0 out of 5.0 by great customer service the staff went above and beyond to make our stay easy. we will definitely come back when we fly out of indy. May 31, 2013
Rated 4.0 out of 5.0 by Stay The Rooms were clean and very comfortable the staff was very nice and helpful. May 28, 2013
Rated 5.0 out of 5.0 by Overall great place to stay Great place to stay.... best holiday in express I have stayed at!!! May 17, 2013
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