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Rated 4.3 out of 5 by 99 reviewers.
Rated 2.0 out of 5.0 by Not many choices in town, so don't expect customer service It started with the fact that there was never a person at the front desk. They were always behind a wall and I had to wait several minutes for someone to come out. In fact one time I heard someone start out then a conversation about an employee get together or party started and it sounded like they walked back into the office and made me wait a few more minutes before coming back to the front desk. I did not get the first floor as requested despite the fact I booked well in advance. Also my boss flew in on the second day and not only got a room last minute but paid over $20.00 less. The room temperature could not be maintained. I had to go from a/c to heat constantly to get comfortable. Finally the hot water just stopped flowing in the middle of my shower causing me to finish in ice cold water. I was warned by a co worker not to stay here and now I wished I listened. November 16, 2014
Rated 5.0 out of 5.0 by Good hotel Has a very friendly staff, clean room nice beds. Didn't eat breakfast so I cant comment on it. Would recommend to friends and family staying in Plainview, TX. November 16, 2014
Rated 1.0 out of 5.0 by Nov 3, 2014 Roof leaked into my room. Was forced to move to another hotel. Accommodations that were arranged for me were substandard and I did not use. Found another hotel room on my own. Please remember that it was raining when I had to move. November 14, 2014
Rated 5.0 out of 5.0 by Love the executive suite!!!! A wonderful place to stay.....as always! First time I ever had the executive suite!!! What a great room....so spacious and comfortable......wish I had known about it before......that will be my first choice next time not just 'by chance' like I was lucky enough to get this trip!! Thanks! November 9, 2014
Rated 5.0 out of 5.0 by Good Location when Lubbock is sold out Stayed here to visit daughter attending school at Tech. Did not know we were arriving on Tech/UT football weekend. Close location and much better priced hotel than in town. Little drive to and from Lubbock but not a problem. Nice November 6, 2014
Rated 5.0 out of 5.0 by Quiet The room was very comfortable and provided a place to relax after a busy week. We stayed for leisure purposes and were able to visit with family also staying in the hotel easily. November 4, 2014
Rated 5.0 out of 5.0 by GREAT SERVICE, GREAT STAFF. MY EXPERIENCE WITH THIS HOTEL WAS AMAZING. STAFF IS INCREDIBLY FRIENDLY AND PROFESSIONAL, READY TO ASSIST YOU WITH ISSUES, IF ANY. ROOM AND SERVICE WAS OUTSTANDING, BEST BREAKFAST WITH AN INCREDIBLE VARIETY. SIMPLY PERFECT .... November 3, 2014
Rated 4.0 out of 5.0 Oct-26 Plainview, TX Great stay for business. Cleanest hotel in Plainview. November 3, 2014
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