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Rated 4.3 out of 5 by 100 reviewers.
Rated 4.0 out of 5.0 Oct-26 Plainview, TX Great stay for business. Cleanest hotel in Plainview. November 3, 2014
Rated 5.0 out of 5.0 by great place to stay in plainview, tx clean rooms, great breakfast, comfortable beds, and a hot tub. good option to stay out in the middle of nowhere. October 29, 2014
Rated 5.0 out of 5.0 by Great place to stay The staff made sure that my stay was as comfortable as possible. The clerk gave me recommendations for finding the best place to pick up breakfast for a meeting. October 28, 2014
Rated 5.0 out of 5.0 by great stay My stay at the Holiday Inn Plainview was exactly what me and my wife needed for a small retreat get-a-way. October 23, 2014
Rated 5.0 out of 5.0 by service as expected nothing more to add. expectation met.......unlike review requirement October 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service We enjoyed our stay at the Holiday Inn Express and Suites Plainview. The customer service was excellent and the bed provided for a good night's sleep. October 20, 2014
Rated 5.0 out of 5.0 by comfortable bed, friendly stuff and great breakfast confortable bed, friendly stuff, great breakfast and clean property October 19, 2014
Rated 5.0 out of 5.0 by Great stay at Holiday Inn Express Plainview I recommend this hotel to anyone needing a stay over in Plainview, Texas. The hotel was clean as was my room; the bed was very comfortable; the breakfast was nice and that waffle machine was great! I particularly appreciated front desk help from Chris when I had a problem with my rental car. All in all, you can't go wrong with this hotel and its accommodations. October 16, 2014
Rated 2.0 out of 5.0 by No hot water !! This is a very nice hotel. Unfortunately my wife and I stopped on the night they lost their hot water heater. They had people working on repairing it, but it didn't happen before our check-out. Other than that it is a great hotel and location. October 10, 2014
Rated 5.0 out of 5.0 by very nice, quiet area. excellent of the path hotel! Rooms great, all amenities perfect! Enough said, it is too bad ihg requires a word length for comments.......... October 8, 2014
Rated 1.0 out of 5.0 by Noisy, no shower, weak wi-fi Hall noises were not blocked out in any way from inside the room, TV cut off the channels automatically, wi-fi would not run apps, could only use cellular data, sink would not drain and to top it off, I never did get to use the shower - even after it was 'fixed'. Requested use of another shower to avoid being late for a job interview, was not granted. Requested price adjustment for inability to use shower, was not granted. The 2 night stay became 1 for these reasons. October 6, 2014
Rated 5.0 out of 5.0 by Great place to stay! We always enjoy our stay at the Holiday Inn Express in PLAINVIEW, TX. We have stayed here several times. October 1, 2014
Rated 4.0 out of 5.0 by Great Choice with a few exceptions We had a very comfortable spacious room. Mattresses were excellent. A couple of drawbacks....the front desk did not give us an internet password, even when we asked about the internet, had to call back and get one. The breakfast had choices but the eggs were very cold and biscuits were all gone. Breakfast staff could not speak English!? The air-conditioning in our room was very loud. We needed it on but we could not sleep for the noise. September 30, 2014
Rated 3.0 out of 5.0 by comfortable room although the room was clean and comfortable, the hallway was noisy and the staff unable to answer questions about why the HBO did not work and no one offered to check on the problem. September 18, 2014
Rated 4.0 out of 5.0 by Stay Hotel was fine. Needs to start breakfast a half hour earlier. September 17, 2014
Rated 5.0 out of 5.0 by Great Staff, Great Room From the front desk to the cleaning staff to the breakfast lady, the staff was warm, welcoming, helpful, and a pleasure to deal with. The room (we needed an accessible room for my very elderly mother and not-quite-as-elderly me) was roomy, comfortable, well-appointed. The only small difficulty is that the room has a low toilet stool and its grab bar is located at the back of the tank rather than to the side. Fortunately, Chris at the front desk had told me about the low (non ADA) stool so I brought our travelling toilet bars which we needed. The off highway location was quiet, the black-out curtains locked out the light, our view of the rising moon and the rising soon when we opened them was lovely. The staff recommended and gave us directions to a great Italian restaurant that was very easy to get to at the end of a long day in the car. This is now my first choice for a stay in Plainview. September 15, 2014
Rated 5.0 out of 5.0 by Pleasant experience We were very pleased with our stay. The room is nicely furnished with really comfortable beds. The staff is very friendly and super helpful. September 7, 2014
Rated 4.0 out of 5.0 by Unprofessional staff Hotel is a typical HIE with young unfriendly staff. The front desk clerk that checked me in did not acknowledge me, or my IHG status. She barely even spoke to me during the check-in process. There was a man standing at counter talking to her (which I'm assuming was her BF) and it appears that I interrupted their conversation. I wan never acknowledged as an IHG member nor offered any amenities. The hotel itself is ok. If you plan to use the hot tub - DON'T BOTHER!!! The pool water is warmer!! No other problems encountered. There was no one at desk when I was trying to leave, so after approximately 5 minutes of waiting, I finally left without checking out. Don't expect professional service at this hotel. September 6, 2014
Rated 5.0 out of 5.0 by Best in The West Plainview does not offer any real hotels; Thus the Holiday Inn Express is the top of the hotel list. Close to food and drink. September 1, 2014
Rated 5.0 out of 5.0 by Great night's stay friendly staff, comfortable room and beds, clean, good hot breakfast, and easy checkout. I thought this stay was an excellent value. August 31, 2014
Rated 4.0 out of 5.0 by Great Service at breakfast and clean room I was skeptical staying 40 miles from Texas Tech after we dropped our daughter off there. But I was pleasantly pleased with my stay overall for the one night. The breakfast staff was excellent. They were very attentive and accommodating. They made sure we had hot coffee and fresh pastries, even at the end of the breakfast hour. The bathroom was modern and updated with all the amenities provided. Our King room was clean. I would stay here again in the future. August 28, 2014
Rated 5.0 out of 5.0 by good room good staff, good bed, good internet, good breakfast, attractive place, good location, good television, August 18, 2014
Rated 3.0 out of 5.0 by Heavy Smokers in Adjoining Room This is supposed to be a 100% smoke free hotel. Our first two nights were very pleasant, but we had heavy smokers check into the adjoining room half way through our stay. Smoke was pouring through the connecting door into our room. We contacted the staff who provided us with towels to stuff in the door cracks, but they would not ask the guests to stop smoking. We were told they had no other rooms. When we went to the desk to checkout they suddenly had another room available. It was a much smaller room with a King bed that we were charged the same rate as our previous Double Queen suite. August 18, 2014
Rated 5.0 out of 5.0 Great service. Good price Outstanding value for the money. Convenient location. Easy walking location for food and shopping. August 15, 2014
Rated 4.0 out of 5.0 by Nice room but problem with front desk. My husband and I and our 2 daughters stayed in Plainview for a family event. The first evening one daughter was delayed and we got her a room at a HI in Amarillo. The person at the desk said she would cancel my daughter's first night and I told her I needed to make sure the second night didn' t get canceled and she assured me it would not. When my daughter tried to check in the next day she was told that her reservation had been canceled because she didn't show up the night before. After considerable time and stress, she was given a room but we are still waiting for billing to be straightend out. August 15, 2014
Rated 5.0 out of 5.0 by fantastic staff and great room When you stay at Holiday Inn Express in Plainview, you will be treated like family! The rooms are clean and comfortable, the staff know you by name and go out of their way to make everything perfect. I had to stay over two extra days and they handled it without a hitch. I highly recommend this hotel and the great staff! August 14, 2014
Rated 5.0 out of 5.0 by Staff Staff was very friendly upon check-in as well as helpful throughout our stay. August 13, 2014
Rated 5.0 out of 5.0 by Great service! Very friendly. Super clean and enough towels and pillows!! August 13, 2014
Rated 4.0 out of 5.0 by Good bed and breakfast King bed was comfortable and the breakfast with the large variety of food was very good August 13, 2014
Rated 3.0 out of 5.0 by For the location, it's fine It's by fair the nicest property if you have to stay in Plainview, but I prefer to drive in from Lubbock and stay at nicer properties, with real fitness rooms, and better quality food, as well as thicker walls and doors. August 7, 2014
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