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Rated 4.4 out of 5 by 71 reviewers.
Rated 3.0 out of 5.0 by For the location, it's fine It's by fair the nicest property if you have to stay in Plainview, but I prefer to drive in from Lubbock and stay at nicer properties, with real fitness rooms, and better quality food, as well as thicker walls and doors. August 7, 2014
Rated 5.0 out of 5.0 by Clean Hotel with great staff I have stopped here multiple times when traveling with my dog. Staff is always friendly and accommodating. Rooms are quiet and they have a very nice breakfast. August 3, 2014
Rated 5.0 out of 5.0 by Reunion Visit We have a family reunion in Plainview approximately every two years. We had previously stayed at this hotel and were very pleased--so we booked it again. Once again, the service was excellent, the price was right, and the breakfast was superb. Thanks for a wonderful stay. We will book again when we have another reunion. August 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Room was great. Just didn't like the "group" rate. July 30, 2014
Rated 4.0 out of 5.0 by Good stay.. We have been staying to this hotel every time we visit Plainview. We noticed this year's visit, the obvious maintenance issue from outside to inside. We have to change keys twice since they continuously stopped working on us. The shower head of the room where we stayed had loosen up from its holder . I used the ice bucket and saw the accumulated dirt on its edges. Disappointed with the coffee this time. It wasn't as strong as it used to serve. July 18, 2014
Rated 3.0 out of 5.0 by Please change breakfast Better eggs and higher quality of gravy please. Also room smelled like it had been smoked in. July 14, 2014
Rated 3.0 out of 5.0 by Overall fine; some improvement in one area! Would have liked a better resolution to the hide-a-bed issue... July 11, 2014
Rated 4.0 out of 5.0 by Comfortable bed The room was good but the breakfast left a lot to be desired July 2, 2014
Rated 5.0 out of 5.0 by Enjoyable stay Nice hotel. Enjoyed the friendliness of the staff. Room was well maintained. Convenient location to discount store, restaurants and several fast food places. June 25, 2014
Rated 5.0 out of 5.0 great rooms me and my kids had a lot of fun at the motel the pool was great and the food was really good June 21, 2014
Rated 4.0 out of 5.0 by Nice Stay My stay at Holiday Inn was a good one. The staff were nice and helpful. June 7, 2014
Rated 5.0 out of 5.0 by Nice stopover on way to Colorado This was just place to stop on our way to visit family in Colorado. The hotel had excellent freeway access and great amenities. May 29, 2014
Rated 3.0 out of 5.0 by Front Desk Staff My stay was a little challenging. Upon arrival my bathroom was not clean, so that made me uncomfortable and untrusting of the facilities, especially the bed. After the first night I was accidentally checked out of my room. I had arrived at around 2:00 am Tuesday morning due to storms, so my intent was to go to bed early. Because they checked me out accidentally, my room was assigned to someone else, I had laid down and someone walks into my room. This made me nervous for the rest of the night, so I did not sleep well. The staff was apologectic, but the damage had been done. April 20, 2014
Rated 5.0 out of 5.0 by Always feels like home! I so appreciate the friendly and efficient staff of the Plainview Holiday Inn Express. Everyone from the front desk staff, to the breakfast servers, to the cleaning and maintenance staff always make a great effort to provide a wonderful experience at this motel. Thank you for all your kindness and helpfulness. April 15, 2014
Rated 5.0 out of 5.0 by GREAT PLACE THIS WAS A GREAT PLACE. ALL AMMENTIES!! STAFF WAS PROFESSIONAL AND READY TO PLEASE. April 5, 2014
Rated 5.0 out of 5.0 by great fnd! one of the best Holiday Inn Express hotels we';ve found...clean, friendly, good beds.... would definitely recommend! March 25, 2014
Rated 5.0 out of 5.0 by Visiting from down South Great Stay!!! Wouldnt Expect anything otherwise we have enjoyed this stay got to see a great group of Family and Enjoyed our time here never would stay were else ... January 29, 2014
Rated 5.0 out of 5.0 by Exam Study I attend Wayland Baptist University and live in Lubbock. Whenever I have an exam, I stay overnight so I can study with classmates. This current stay was over exam week. I found the hotel staff to be very helpful. They recognize me when I walk in the door. The rooms were very quiet and conducive to study. I appreciate that the same staff is on duty for each trip. This says a lot about the hotel ownership. January 27, 2014
Rated 5.0 out of 5.0 by week in plainview Very comfortable with mircrowave and refrrigerator. Comfy pillows and bed. Nice Tv. Clean pool and nice workout room.Large dining area and good breakfast and cookies later in thd day! New carpet and bathroom countertops and bath tub walls. January 16, 2014
Rated 4.0 out of 5.0 by stay often staff has always been very helpful. close to interstate and Wayland Baptist University. staff is willing to work with your situation. January 15, 2014
Rated 5.0 out of 5.0 by Love The Stay ...Was there for Funeral Front Desk was outstanding great customer service in the morning and house keeper were Great as well Breakfast Lady got to work on social skills..Never a smile and didnt feel that she was wanting to be there just want the to say everything else was exeptionally well.. January 11, 2014
Rated 3.0 out of 5.0 by Staff parking in handicap spaces My wife is handicapped but upon arrival at the hotel, the staff of the hotel took all the handicapped spaces- we parked at the very back of the lot. The owner saw us ask about why staff took handicap spaces and he ran. There was a holiday party but does not give staff the right to illegally park in handicap spaces. After the party every single handicapped space was empty. I have the license of all the vehicles that illegally parked where there is a fine. Also for breakfast typically very nice but there was a substitute and they were not happy to be there. No cream any morning and put out to bring into the dinning area. One morning they indicated that there was no cream so just get some milk. Typically a neat hotel and stay there often. But the staff have a habit of parking in the handicap spaces which reflects badly on the hotel and on Holiday Inn. This can be fixed!!! December 16, 2013
Rated 5.0 out of 5.0 by Always a great place to stay! Always a wonderful experience at the PV Holiday Inn.....a great breakfast, front desk staff always friendly and helpful, room comfortable and clean. Thank you. November 20, 2013
Rated 5.0 out of 5.0 by Very Satisfied The helpful and friendly staff was just what we needed after the day we had. Excellent hotel. Clean and comfortable. I stay here everytime I visit and will continue to do so. November 19, 2013
Rated 5.0 out of 5.0 by Great service, able to check in early Lubbock hotels get ridiculously expensive during football season, so this Holiday Inn Express in Plainview was an excellent alternative! It had the same level of quality we have come to expect of all Holiday Inns. Best part, since we were driving down from Amarillo to Lubbock (cheaper to fly into Amarillo than Lubbock during football season too), we were able to check in early on our way down! I would be very happy to stay there again. November 11, 2013
Rated 5.0 out of 5.0 by Great service! Great comfort! The service at this hotel is just wonderful, including front desk, housekeeping and the breakfast lady... my room was just great.. the pillows were just heavenly, I wish mine were so good... I slept like a baby and thoroughly enjoyed everything about my stay. I will definitely stay again! October 20, 2013
Rated 5.0 out of 5.0 by Best Hotel in Town! Real Talk Excellent staff! from front desk down to the maintenance guy! fast, friendly and very helpful front desk staff, my check in was successful with my reservation being direct bill, no problems! Clean and comfy beds! room was clean and quite! loved the bath&beyond products that have! swimming pool was very warm and clean! no need for McDonalds breakfast holiday inn Express breakfast was hot and yummy! Holiday inn express is my home away from home! Thanks October 18, 2013
Rated 5.0 out of 5.0 by Cleanest, Friendliest, Best Hotel!! Best hotel Ive stayed at, customer service made me feel at home. From friendly front desk, to maintenance, to housekeepers. Very clean, I travel frequently for business and wish every hotel was like this one. October 14, 2013
Rated 4.0 out of 5.0 by Comfortable bed and pillows, and, continued great service , howeve: Our overall experience this stay was pretty good; not as good as has been in previous stays. As mentioned in the Review Title, the bed and the pillows were comfortable. The staff and service were outstanding, as usual. The TV and remote control worked, the AC worked (even the heater at night), the lamps and outlets worked, the coffee maker worked, and the toilet worked. The shower, however, was tolerable, because the water pressure was low, and the shower head had only two settings: large clumps of water and a very, very fine mist. The greatest negative factor, though, was the "funky" foot odor. The room had a "funky" foot odor from beginning to end; probably because of the carpet. October 2, 2013
Rated 5.0 out of 5.0 by They make you feel like you're at home I spend about 250 nights in a hotel each year, and just finished a five month stay at this location. From the General Manager, front desk staff, maids.... they all work hard and do a wonderful job in making sure your stay is as pleasant as possible. September 18, 2013
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