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Rated 4.5 out of 5 by 121 reviewers.
Rated 5.0 out of 5.0 by Comfort and Service The staff is always there to lend a hand when any questions arise. They are also very informative on the local cuisine and attractions. The rooms are very clean and the breakfast choices are very wide and plentiful! Recommend any staying in the area to choose this location. June 28, 2015
Rated 4.0 out of 5.0 by Bathroom Although overall I experienced a pleasant stay at your facility, I found getting out of the bath tub very tedious do to the awkward placement of the security rails at the front of the tub, rather than along the side of the tub. June 26, 2015
Rated 3.0 out of 5.0 by Clean room convenient to new casino. Friendly, helpful staff. Clean room. Tiny refrigerator and no microwave. No hot water one day out of 14 day stay. Fair motel breakfast, but lack of variation can get monotonous. June 23, 2015
Rated 3.0 out of 5.0 by Wont visit again Its easy to spot shortcuts in construction and interiors here, regardless what really upset me was the pool. We called ahead to confirm a heated pool. We were in own for a long weekend- friday in Boston, saturday at the pool, sunday we had to attend funeral. The pics look great so we decided to have a pool day saturday with the kids and other family staying there. We went to the pool friday and it was filthy- I mentioned this to the front desk and was told they would take care of it. Saturday morning, towels in hand, we went to the pool. It was a filthy, abandoned cesspool. The water was so dirty I could not see the bottom, there was leaves, trash, towels, dirt and other nasty things floating. The water was so low it was not going into the strainers. The water smelled bad and was ice cold (despite it being "heated"). The kids were so sad. We tried to sit by the pooland make the best of it but the umbrella at the table was broken and unusable. I went to the front desk. The girl working there was all alone and CLEARLY overwhelmed with dozens of other duties. Why wouldnt management have a second front desk worker on weekend? She said she would call and try to fill the pool but it was useless. We all tried to clean it so the kids could swim but there was no way. The water was far too filthy. I again asked (fri, sat, sun and monday) about repairs and cleaning, no one could give us an answer other than, "I will call someone". Someone didnt care and never came. Very unsat for a Holiday Inn in Summertime. Not rocket science- either keep the pool online or close it BUT DONT LIE TO GUESTS THAT IT IS HEATED AND NICE- or tell us someone is fixing it-) Otherwise good breakfast (many of the 4 top tables are loose and uneven) single elevator worked well, good husekeeping, clean, nice beds , but not a good value without the pool :( June 23, 2015
Rated 3.0 out of 5.0 by Plainville Holiday Inn Express This Holiday Inn Express has a great location. About 10-15 minute drive to Foxboro Stadium, home of the New England Patriots and about a 3 minute drive to the Plainridge Park Casino. Nice rooms, very comfortable. A few cons are: the 'pool' is outside and is very small... think lark jacuzzi. The staff is not always at the front desk. And due to the location... this hotel books up quickly! One final note, there are literally no area shops / restaurants that are open 24-hours a day and the nearest one is like a 30 minute drive. June 21, 2015
Rated 5.0 out of 5.0 by Wonderful hotel This hotel was by far the best Holiday Inn Express I have ever stayed in. It appeared brand new but is actually 5 1/2 years old. The guest room was the largest I have ever seen in any Holiday Inn/Holiday Inn Express. The free breakfast was tasty, plentiful, and hot! Staff were courteous and friendly. Will definitely stay here again when I am in the area. June 12, 2015
Rated 5.0 out of 5.0 by Great place I stayed at the Holiday in Express Plainville for two nights to prep for my wedding with my bridal party. The bridal suite was great along with the added room that was attached on the opposite side. The interior was clean and well maintained. Staff were friendly and very professional. June 12, 2015
Rated 5.0 out of 5.0 by A good place to stay I like staying at the holiday inns I always know they are clean and affortable and i like the reward program.I would like to see little more of these hotells around so it would be easier to find one June 9, 2015
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