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Rated 3.9 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Great Hotel, Clean, Friendly Staff we were in town for the Plano Balloon festival half marathon and were very happy with our stay September 26, 2014
Rated 2.0 out of 5.0 by In serious need of an update Unfortunately, this hotel is very dated and really needs an update. The walls are yellowish, the carpet is dirty and faded, the whole place has a musty smell. Really disappointed, since I've been impressed with other Holiday Inn Express locations. I will say that the staff working at the front desk and breakfast area were very courteous and helpful. We needed to leave before breakfast was scheduled to begin, and she allowed my family into the area so that we could grab a quick bite to eat. September 23, 2014
Rated 5.0 out of 5.0 by A must Stay Modern and clean rooms, A huge and great tasting breakfast. Along with a friendly and well trained staff. September 23, 2014
Rated 5.0 out of 5.0 by Great front desk service + Upgraded room for platinum. Jennifer at the front desk was EXTREMELY helpful and kind. She did an amazing job ensuring I had the highest quality of service. The hotel itself is ok, slightly older rooms and property. I did not have time to check out the pool or facilities. Overall recommended. September 23, 2014
Rated 4.0 out of 5.0 by Plano Older hotel, first time that a HI express has been an older converted hotel. Small rooms and narrow hallways. Everything else was fine, no problems. September 22, 2014
Rated 5.0 out of 5.0 by Comfortable rooms Friendly, welcoming staff. Comfortable rooms. Beginning to show some age (carpets a bit worn in room). September 15, 2014
Rated 1.0 out of 5.0 by hotel terrible customer service ! They do not care to make you leave happy they could careless that you picked this Hotel! September 14, 2014
Rated 4.0 out of 5.0 by Muy bueno Todo excelente, pero falta variedad en el menu del desayuno, September 9, 2014
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