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Rated 3.9 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by Relaxed weekend The king bed was great and the staff was excellent. One of the best variety breakfasts available. July 2, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express experience Very good value and overall nice experience at this location. Breakfast was good, parking was important and adequate for our needs. Accessibility to the property was decent once we determined where it was actually located (sits back off the service road somewhat). July 2, 2014
Rated 5.0 out of 5.0 by 性價比好 物有所值的旅館,床鋪枕頭都舒適,環境也很安靜。早餐還不錯,整體入住經驗都不錯。可惜沒有時間去使用健身房。 June 30, 2014
Rated 3.0 out of 5.0 by mixed review #1 - the hotel tacks on a $25 fee which is never mentioned during booking. The clerk assured us they receive many complaints about it and she quickly removed it for us. We were told at check in that we had already checked in. We assured the clerk we had not and she confirmed our reservation had been given to someone else. After a wait, a room was found for us. While at the desk, a couple approached who said there was luggage in their room which wasn't theirs.(?) Do not know how that turned out. Bed was not Holiday Inn Express standard, but we did find the room quiet. The breakfast was just OK, not great, not bad. We are uncertain if we would stay again or recommend. OH, and be sure to watch out for the $25 charge they try to tack on. No recognition for being IHG members June 25, 2014
Rated 5.0 out of 5.0 by Great stay! Overall, my stay was great. I came for a wedding and had a great time. The room was ready when I came to check-in, was clean and prepared and the breakfast was absolutely amazing. I slept well and couldn't hear any noise outside my room. The only problem I had was that the room was a little pricey for one night. I would recommend staying here. June 24, 2014
Rated 3.0 out of 5.0 by Good Place to Stay in Plano Older HIE but still a good place to stay in Plano. Several meal options within walking distance. Hotel is a bit dated but the staff does a good job keeping it clean. June 22, 2014
Rated 1.0 out of 5.0 by Room stuffy and stale smelling. AC worked poorly. The room was stuffy and stale smelling. They said it was a non-smoking room???? We arrived late and left early morning... only their to sleep. AC did not work well and during early morning hours got really warm. Neither one of us got a good night rest. June 21, 2014
Rated 5.0 out of 5.0 by Accomodating staff We arrived a day before our reservation (my mistake), but the desk staff was very kind. They gave us the only room remaining that met our minimum criteria: a suite! And there was no increase in price. We were very comfortable. It felt just like home. My only complaint is that there was a shortage of luggage carts. Breakfast was good and the staff again friendly and helpful. The next time I'm in the Plano area, this is definitely where I'll stay. June 18, 2014
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