English
Plano East
Book online or call:
1 800 972 2518
|
Hotel Contact Information
Hotel Front Desk: 1-972-8811881
Hotel Fax: 1-972-4222184
Hotel Fax: 1-972-4222184
Rated 3.7 out of 5 by 29
reviewers.
Rated 5.0 out of 5.0 by Ralph1515 No Doubt The Best of the Best!!!!
I have stayed at a lot of hotels including Holiday Inn's and I have to say this hotel is by far the best. From the General Manager on down to the front desk people, to the women that do such a wonderful job with the breakfast I tip my hat off to all of you and will never stay anywhere else when I'm in Dallas. Please keep up the superb service you guys and gals are GREAT!!!!!
May 18, 2013
Rated 4.0 out of 5.0 by Iza38 a good hotel
This hotel is clean and well located. It was perfect for one night. Our free breakfast was copious.
April 24, 2013
Rated 3.0 out of 5.0 by Avery1 Good Value
The hotel is adequate, and the price is excellent. It is close to Dart, so getting to AAC or Dallas is convenient and simple.
April 15, 2013
Rated 4.0 out of 5.0 by txbevo85 Decent stay for price
Pros: My room was comfortable and quiet, the AC did not get too cold or not cold enough, the hot tub was relaxing and the employees are friendly.
Cons: Breakfast options are limited for those who either have food allergies or are lactose intolerant. No soy or almond milk, and the only protein substitute for those with milk or egg allergies was peanut butter served in small packets. Too many refined carb options, no healthy alternatives like tofu, hot oatmeal, soy or almond milk, etc. The hot tub, while a very nice feature, had no light in the tub or outside it, making for a somewhat creepy, dark feeling.
April 11, 2013
Rated 5.0 out of 5.0 by Luci21 Excellence in service.
Staff was exceptional. They were nice, helpful, and courteous. The room was comfortable, clean, and quiet. No complaints or problems.
March 29, 2013
Rated 1.0 out of 5.0 by Ralph1515 Great Staff and Hassle Free Hotel
Rooms were very comfortable, breakfast was great and the gals working there were as well. Front desk people were fantastic with the exception of the desk manager was a bit on the unfriendly side. Overall experience was by far a top notch hotel and would very much recommend to anyone.
March 29, 2013
Rated 5.0 out of 5.0 by Sathya Great Service
Had very nice experience during my stay and great service
March 26, 2013
Rated 4.0 out of 5.0 by NJMom Pretty nice
When we arrived at the front desk I was told that we had been upgraded to a suite. It absolutely was a very nice surprise. I have been traveling cross country and staying at other Holiday Inns so I had expected to see the place updated but it had not been. I have to say that is was very clean, though.
The towels were not soft like the other places I have stayed in recently and some smelled like cigarette smoke. The beds were old and not comfortable at all and the heater/air conditioner made a lot of noise when in use. Thankfully, it wasn't too hot or cold so I could leave it off through the night.
The staff was extremely nice and helpful but I did not know what was being served for breakfast. I would suggest some signs to identify the food. One of the egg items had some type of stuffing but I had no idea what it was wrapped around. There could have been more coffee available, as well.
All in all I would definitely stay there again if I'm in the area and would recommend it to others.
March 21, 2013
