Rated 3.9 out of 5 by 113
Rated 5.0 out of 5.0 by Lily1234 Nice hotel to stay
very friendly staff, spacious rooms, and good price!
August 25, 2014
Rated 5.0 out of 5.0 by Jackie983 Great service and clean/comfortable accommodations
We were traveling in the Dallas area on busines and a little sightseeing. Our stay at the Holiday Inn Express was excellent. The hotel was very clean and comfortable. The service was excellent as well. I would recommend this hotel to anyone traveling.
August 22, 2014
Rated 5.0 out of 5.0 by Gohorsetom Plano
Very good for the rate we received. Staff were friendly and attentive.
August 21, 2014
Rated 5.0 out of 5.0 by diphead Great getaway.
No complaints, everyone that stays should be pleased, but you will always find someone that will not be happy, and that is a choice.
August 20, 2014
Rated 1.0 out of 5.0 by XOcom I hate to complain but theres a few things you should know
Don't plan on doing much work from the room as the Internetr speeds are very slow with the wire or wireless.
Also don't leave anything on the desk that you don't want thrown away because they will throw out things that THEY think are trash.. Example... I always bring a night light and since I forgot the last one when I checked out I bought another... So as a reminder to me I left the package the night lite came in on the desk so i dont forget to take it... Room service threw it out despite me putting it wth my stuff and inside the key holder phamplet.. I thought for sure they would not touch it.. Well it was gone when I came back. I have to now set a reminder on my phone.
Also room service never rolls up the iron cord and I was not able to fold the iron table up as it was broke and they did not fold it up or replace it.. Something so obvious like that is just left so the iron table is left in the hall and in my way and the cord just dangles from the hanger. What do they think I will iron my clothes twice..
August 19, 2014
Rated 5.0 out of 5.0 by S. Key Very helpful staff & nice accommodations
A few hiccups on the type of room and getting my room key cards to work but staff was VERY helpful. Room was clean and comfortable.
Breakfast area was great. Roomy and nice.I don't understand people that complain about it. A lot of places have a pretty basic cereal, breads, and fruit area but this had Turkey bacon, sausage, little omelettes, biscuits and gravy and sooo much more. If you have a special diet you should have already planned for that and not expect a basic self serve buffet bar to cater to you.
I also appreciate the honest housekeeping staff. I forgot and left my charger to my tablet plugged in the wall and they got that for me.
Just 3-4 blocks from Dart train station to get to downtown Dallas. Close to many restaurants, shops and Mall.
August 18, 2014
Rated 5.0 out of 5.0 by mojo639 Plano East
Very clean hotel. Staff was very friendly and very helpful. I will be staying here again.
August 17, 2014
Rated 3.0 out of 5.0 by Rewards Visitor Rewards Option
I have stayed at this location three times. It is close to family and average in price which is why I choose it on occasion (not to mention I can use my Rewards points to buffer the cost). Staff is always nice. The rooms are clean with little evidence of wear and tear from years of use. The air conditioning is a little strange and always seems to feel stuffy and not very cool and it is really loud. The food is good for the average person who has no diet restrictions - I do, so I don't get much out of the free breakfast except for bacon thinly sliced (when they offer it) and maybe some juice. Only on one occasion did we have trouble sleeping due to kids running up and down the hallway into the early morning. We were too tired to pick up the phone and ask for assistance and just turned our TV up to drown out the sound. No problems with parking either.
August 13, 2014