Rated 4.1 out of 5 by 207
Rated 3.0 out of 5.0 by ramblin rose Very Disappointing.
Let me start with the good things. Great personnel at check in. Then things went down hill. We had called the hotel (direct) in advance and requested a first floor room due to physical limitations. When we arrived we discovered that no first floor rooms were available due to construction. Had we been so advised when we called we would have made other arrangements. We got to our room unpacked and then discovered that the TV did not work. So we had to pack up and move to another room. The internet also was not working.
Every HIE I have ever stayed in has had cookies for arriving guests and also has cinnamon rolls at breakfast. Neither of these were available at this Holiday Inn Express. You would think since they have construction going on they would make an extra effort to make guests comfortable or at least be up to standard.
This HIE was just not up to the standard of every other HIE we have stayed in.
May 28, 2015
Rated 3.0 out of 5.0 by Sue Ann Warning, Under Renovation
The location was convenient for highway access, had great parking, was safe, quiet and had a great breakfast offering. But, there were so many issues with building renovations that impacted our stay. Extremely poor wireless access and no wired access. Furniture stored in hallways, painter's tape on walls, no artwork in the room, poor functioning toilet and no bathroom exhaust fans.
May 27, 2015
Rated 5.0 out of 5.0 by mburn9560 Great Hotel
We arrived at the hotel right at normal check in time of 3PM. The room we were supposed to get was not quite ready when we got there. The staff immediately upgraded us to a better room that was ready. It was perfect for our outing. We had our 25 year old disabled son with us and the room and amenities were perfect for us and for him. The remodeling of the hotel looks to be almost finished and it looks great.
May 26, 2015