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Rated 4.5 out of 5 by 122 reviewers.
Rated 5.0 out of 5.0 by Exceptional service! I recently had surgery at Plano Presbyterian. My husband and I stayed here before, during and afterwards. The staff could not have been more helpful in providing shuttle service to the hospital.i definitely recommend this hotel! November 12, 2014
Rated 5.0 out of 5.0 by Best Sleep In Weeks I had to make a trip to the area for a few checked in and the desk staff was very attentive to my needs and concerns. Bed was super comfy, and the room in general was perfect for relaxing and getting the rest that I'd neglected myself the previous week. November 10, 2014
Rated 5.0 out of 5.0 Friendly staff, great room, comfortable bed and excellent service While our home is under construction, my wife and I stayed at Holiday Inn Express and Suites, Dallas-North Tollway. When I called for reservations, I explained our situation, the desk clerk was very empathetic and caring. When I informed her I was an IHG member, she upgraded the room and offered directions and anything else we mi8ght need. Upon arrival, she remembered us and again, friendly, compassionate and caring is how I would describe her. The upgraded room was on the first floor and easy to access. The room was very nice, the bed was excellent and after returning from a wonderful dinner, my wife and I had an excellent nights sleep. Great job Holiday Inn Express. November 6, 2014
Rated 5.0 out of 5.0 by Great experience overall. I had to reserve ten rooms ahead of time, and the staff was very accommodating and helpful. When we arrived, check in was very easy and everything went smoothly. Our rooms were nice, and overall our stay was great! November 5, 2014
Rated 5.0 out of 5.0 by Comfortable stay I always enjoy my stay here and have never had any major issues. This hotel seems to be frequented by sports teams which sometimes results in breakfast items running out. Breakfast staff should anticipate this rush and try to have enough for all hotel guests. My main concern when staying at any hotel is cleanliness of the room. A bit more attention should be paid to bathroom cleaning. Small dead bug in bathroom remained on floor during my 3 nights in this room which tells me that bathroom floors are hardly ever mopped. November 4, 2014
Rated 5.0 out of 5.0 by comfotable This was a quick trip for medical reasons. Staff was accommodating when I needed to print boarding pass November 4, 2014
Rated 5.0 out of 5.0 by Great stay Really enjoyed the stay! I would definitely stay at this location again. I enjoyed visiting the shops in the area. October 29, 2014
Rated 5.0 out of 5.0 by Great Service As always, my stay at this Holiday Inn Express was comfortable and the people were very friendly. October 23, 2014
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