Rated 4.3 out of 5 by 261
Rated 4.0 out of 5.0 by cch200 Comfortable bed and great service.
Room was clean and comfortable. A bit noisy when wind blows and hot water in sink was touchy.
February 1, 2016
Rated 5.0 out of 5.0 by Bill@9801 Very friendly. Clean property.
Although this HEI was a little more expensive than most I stay at, I still recommend it as a excellent property. The staff is very friendly and helpful. My room was very clean and comfortable with adequate towels. All equipment and appliances worked properly. No negative issues at all.
January 30, 2016
Rated 5.0 out of 5.0 by FL TRAVEL FRIENDLY STAFF
CONVENIENT, CLEAN AND COMFORTABLE
GOOD LOCATION, GOOD VALUE
January 28, 2016
Rated 5.0 out of 5.0 by Griff66 A good nights sleep
My wife and I were on a leisure trip that took us to Dallas area. I could not have a better nights sleep then I had at this Holiday Inn Express. The bed was not to soft and not to hard and the pillows were just right for sleeping. The complimentary breakfast was just right. It had many choices to choose from and the server kept it well stocked so the food was fresh and not dried out.
After breakfast we were a little pressed for time and the check out at the desk was fast. I turned in the keys and the desk clerk said your all set, have a good day and drive carefully and come back and see us soon. All in all a very good experience.
January 28, 2016
Rated 3.0 out of 5.0 by LocalTraveler02 Looks can be deceiving
Renovations ongoing...may help.
Pros: convenient location with lots of restaurants nearby, well-lit parking, decent size common areas, furniture updated.
Cons: Smelled like industrial cleaner in every area of the building (slightly less so in my room). No acknowledgement/gift upon check-in. construction in the adjacent lot. 1/4 the channels offered at the Frisco property just up the road. bathroom fixtures fell off (sink and shower knobs). bathtub hadn't been cleaned...or was done hastily.
January 24, 2016
Rated 3.0 out of 5.0 by jb19501949 Room sound
The problem was walls are thin and you can hear every one around you
January 18, 2016
Rated 4.0 out of 5.0 by Krelian78 Great Staff
The staff was very friendly and helpfull, and they have an amazing Taxi Service to go to the areas near the hotel. If I have to go to Plano/Dallas again I'll stay here for sure.
January 17, 2016
Rated 3.0 out of 5.0 by Mell V Construction at night and unfriendly front desk
painting hallways 8pm' unfriendly front desk. No recognition for being platinum member, stingy with toiletries
January 16, 2016