Rated 4.5 out of 5 by 152
Rated 5.0 out of 5.0 by princesspeace Great location and service.
The staff and room were awesome. The location is perfect for doctor appointments at the health center next door. Also, the location has easy access to area restaurants. Really enjoyed our stay!
March 4, 2015
Rated 4.0 out of 5.0 by dliwai GREAT hotel
We encountered two problems during this stay.
1) was rough sheets on the bed. Not the usual soft/washed many times kind of sheets.
2) rust around the drain "sensor" in the tub.
Other than that it was another nice stay at this hotel.
March 4, 2015
Rated 5.0 out of 5.0 by LauriW Super friendly staff
We originally picked this hotel because of the proximity to a basketball tournament that our kids were participating in. I am so happy we lucked out with a wonderful hotel experience. The staff was really attentive and friendly, we loved the breakfast, the hotel was conveniently placed among lots of restaurants, shopping, highways, etc., we loved the firm AND soft pillows, the kitchenette in the room was so convenient, I could go on
March 2, 2015
Rated 3.0 out of 5.0 by Lexus23ISF Door issues, dont use the GPS address
Location was hard to find in the GPS my rental car company provided.
The hotel was booked full, the door to my room would not work. I arrived late and was worn out. The girl at the counter was bombarded with people and I understand she was busy, she handled customers great and very attentive to each one of there needs. I had explained to her what happened and she printed me new keys. The new set of keys didn't work at all. The Box you enter the key into didn't light up. after returning to the desk I waited some more until the Lady found a black box. She cut the key in a way and we walked to my room. The door was opened about 45-1hour after my arrival. My experience wasn't a personal problem but a hotel maintenance problem.
February 23, 2015
Rated 5.0 out of 5.0 by Greg107 Always a great stay at this hotel
I always stay at this hotel when in North Dallas. It is quite, clean and has a friendly staff. Easy access to North Dallas area.
February 7, 2015
Rated 5.0 out of 5.0 by Austin Phil Holiday Inn delivers extra
The team was very pleasant and the facility was very nice. Great experience.
February 6, 2015
Rated 1.0 out of 5.0 by kafi Poor quality of stay
Beds were completely worn out. Lumpy mattresses and squeaky springs to keep you up. Non functioning auto cycle on the climate control system either on or off. Poor attitude of the desk clerk
February 3, 2015
Rated 3.0 out of 5.0 by Roy1249 Worn but Convenient
Wouldn't stay here again, but the location is convenient to the hospital and shopping center both within walking distance. Also, reasonably close to all of the new shopping and dining in the Plano area. The room was worn and dated.
February 2, 2015