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Rated 4.5 out of 5 by 150 reviewers.
Rated 5.0 out of 5.0 Super friendly staff We originally picked this hotel because of the proximity to a basketball tournament that our kids were participating in. I am so happy we lucked out with a wonderful hotel experience. The staff was really attentive and friendly, we loved the breakfast, the hotel was conveniently placed among lots of restaurants, shopping, highways, etc., we loved the firm AND soft pillows, the kitchenette in the room was so convenient, I could go on March 2, 2015
Rated 3.0 out of 5.0 by Door issues, dont use the GPS address Location was hard to find in the GPS my rental car company provided. The hotel was booked full, the door to my room would not work. I arrived late and was worn out. The girl at the counter was bombarded with people and I understand she was busy, she handled customers great and very attentive to each one of there needs. I had explained to her what happened and she printed me new keys. The new set of keys didn't work at all. The Box you enter the key into didn't light up. after returning to the desk I waited some more until the Lady found a black box. She cut the key in a way and we walked to my room. The door was opened about 45-1hour after my arrival. My experience wasn't a personal problem but a hotel maintenance problem. February 23, 2015
Rated 5.0 out of 5.0 by Always a great stay at this hotel I always stay at this hotel when in North Dallas. It is quite, clean and has a friendly staff. Easy access to North Dallas area. February 7, 2015
Rated 5.0 out of 5.0 by Holiday Inn delivers extra The team was very pleasant and the facility was very nice. Great experience. February 6, 2015
Rated 1.0 out of 5.0 by Poor quality of stay Beds were completely worn out. Lumpy mattresses and squeaky springs to keep you up. Non functioning auto cycle on the climate control system either on or off. Poor attitude of the desk clerk February 3, 2015
Rated 3.0 out of 5.0 by Worn but Convenient Wouldn't stay here again, but the location is convenient to the hospital and shopping center both within walking distance. Also, reasonably close to all of the new shopping and dining in the Plano area. The room was worn and dated. February 2, 2015
Rated 4.0 out of 5.0 by Home Sweet Home I stay here often and get what I expect everytime. January 26, 2015
Rated 5.0 out of 5.0 by Excellent Stay! We were staying here for the FCS National Football Championship Game. The rooms were clean, spacious, and nice. Everything was in our room and we had no problems at all. The breakfast was good and had a variety. January 26, 2015
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