Rated 4.1 out of 5 by 107
Rated 5.0 out of 5.0 by Leopoldo Great staff, very helpful.
The staff was very helpful, especially finding out that our
flights was confirmed due to the snow in New York.
Also was nice that we could smoke cigars in the outside.
February 15, 2014
Rated 5.0 out of 5.0 by Peter & Pat Great Vacation
We recommend this Hotel to everyone. It has been upgraded within the last few years and they did a good job. We arrive and the first night and had trouble with the shower which could not be repaired. The hotel upgraded us to a room on the same floor which happened to be a suite for our 11 day stay. Good management , friendly staff. Don't miss this one if you are in the area.
Peter & Pat
February 12, 2014
Rated 5.0 out of 5.0 by Shelly405 An excellent choice
Since it was a last minute decision, I was concerned if the facility would be nice, but I need not have been. I was delighted with the room. It was clean, the bed was very comfortable, and the furnishings were pleasant. Most of all, the staff was fantastic! Dennis from the front desk was extremely helpful and friendly. Sharon, one of the housekeepers was delightful and anxious to please. I would certainly stay here again.
February 12, 2014
Rated 4.0 out of 5.0 by gbrinez Buena Ubicacion
Hotel tiene buena ubicación. El estacionamiento esta un poco alejado.
February 3, 2014
Rated 1.0 out of 5.0 by Claufd Noisy, smelling and bad service
. I had been there for 4 days and since the begining horrible experience. the hotel is a nonsmoking hotel, but my room was smeling cigarete, so we moved to another one where the bathroom was not so clean with many hairs in the floor.
The housekeeping was horrible. There were 2 ladies cleaning the room in a bad mood, they threw the towels in the bathroom with no order or minimum care. They cleaned the room in three minutes. The frontdesk (Name: Abi) was not nice as the frontoffiice use to be.
February 1, 2014
Rated 4.0 out of 5.0 by turbomax1 great location, lose to malls and restuarants, golf
while the staff as a whole was excellent, there is always the one that doe not care. One a.m. picked up a USA Today which was a day old,...I asked the day attendant\ " do you have todays paper/: the answer was a plain cold "no"........... it was about 7-7:15 a.m. I think I would have said;' not yet should be delivered soon " or "sorry they have not delivered it , should be here soon" etc.
January 30, 2014
Rated 5.0 out of 5.0 by KAZmiester Great!
Excellent service, room and bed were excellent! Breakfast was fresh and hot!
January 26, 2014
Rated 5.0 out of 5.0 by HeavenSoldier Great stay!
I stayed at this hotel in November of 2013. I had a great experience. The highlight of my stay was experiencing the never-ending hospitality from the staff. Two staff members (Abi and Noel in particular, I may have misspelled the names) were really helpful and even went out of their way with helping me have my suit dry cleaned by the hotel. Wish I could say more but I have to go.
January 19, 2014