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Rated 4.2 out of 5 by 147 reviewers.
Rated 2.0 out of 5.0 by Usually A Great Place I stay at this location often however this time it was memorable for the lack of attention. Given I am a Platinum member with Priority Club, I am greeted as such and thanked, told of my point balance and given a goody bag with water and a snack. This is not something that I usually make a big deal of other than to thank the person checking me in. In this case none of that was done though the lady at the counter that spoke very broken English was more interested in helping out a family member that was there for some reason with her wifi on her phone and giving her two bottles of water. Ill stay here again but would rather stay at the one about two miles north on the same road. November 23, 2013
Rated 5.0 out of 5.0 by GREAT EXPERIENCE NOT 1 NEGATIVE THING TO SAY! HOTEL NICE AND CLEAN, GREAT STAFF, COMPLIMENTARY FOOD WAS AWSOME , GREAT SIZE ROOMS, VERY WELCOMING AND COMFORTABLE... November 20, 2013
Rated 4.0 out of 5.0 by Satisfiying Stay This is my fourth stay at HIE and the standard of service and amenities remain consistently satisfying. It would be nice to have a microwave oven and a safe in the room, but failing that I am very satisfied with my overall experience at the hotel. The bed was very comfortable!. My only negative comment is that the staff don't seem to easily recognize Reward Club Members. You really have to make it a point to remind them about your status and benefits. Also, the tiny bars of soap in the bathroom are useless, I usually bring my own soap, but it's not a big deal. I will be back in 2014. November 18, 2013
Rated 5.0 out of 5.0 Always A Pleasure This particular location is my fave. I always stay here! Beds are comfy and it's quiet. The staff is pleasurable and always at your service. November 8, 2013
Rated 5.0 out of 5.0 by Great service I stayed here for my wedding on 10/05/13. I had quit a few guest from out of town some of whom stay here as well. We had a great time the staff was very professional and helpful. The rooms were very neat and clean and the breakfast was good too. October 31, 2013
Rated 5.0 out of 5.0 by Pleasant surroundings, warm welcome We found the hotel in a great area, were warmly welcomed by the front desk staff. Room was clean, comfortable and pleasant. Breakfast was plentiful and presented a nice selection. Staff provided directiond to a choice of nearby restaurants. Would certainly stay there again. October 30, 2013
Rated 4.0 out of 5.0 by Check in My experience has always been great.....however due to the agent checking me in and charging my credit card by mistake had me handicap for my trip. Return back home and charges are still on credit card after paying cash for the room. Agents needs to be careful when dealing with persons at check in!!!!! October 15, 2013
Rated 4.0 out of 5.0 by Great value, location, room, etc! First impression upon arriving--the grounds and landscaping are kept up nicely. No trash, etc lying around in plant beds or parking area. Ample well-lit parking in front and around perimeter which is very convenient to keyed hotel entrances. The lobby, halls and rooms are all kept very clean, as well. Small things, such as the lighting in the elevators, really make a difference to the over-all feel of the hotel. Due to declining health of a family member, we have had multiple trips to South FL lately, each time staying at this HI Ex. With each visit, whether we have our typical late night arrival or mid afternoon, the all of the staff is always friendly and welcoming. (Well, except for our last check-in, front desk clerk seemed annoyed and to the point) When we have been with our kids and asked for an upgrade, we were greeted with "absolutely". Can't say enough about how much we appreciated that as our kids are older and it was kind of last minute they could make the trip with us! . Rooms and bedding are refreshing and comfortable. Again, the little things---the directional lights on the headboard are great! Breakfast is ok, pretty much your standard "in the lobby" hotel breakfast, but everything was re-filled when needed and the staff continuously kept the area clean. Growing up in this area, I find the location extremely convenient and would imagine, with the turnpike relatively close, as well as I-595 and I-75, Sawgrass Mills shopping and BB&T center, it would be a "middle of the county" great place for anyone visiting the area. October 15, 2013
Rated 4.0 out of 5.0 by Great Location My family and I were travelling from the west and bound to southern Florida to stay just a night prior to our departure to our country in South America, Argentina. The Hotel location is perfect , away from the noise of Miami and near to the Miami International Airport. That´s the reason why we chose this Location. October 3, 2013
Rated 4.0 out of 5.0 by Good Hotel, Decent Location Good value, nice clean room, nice location (about 25 Minutes from beach & enough stores & places to eat near enough to walk to!) would stay again! October 3, 2013
Rated 1.0 out of 5.0 by Dissatisfied with Hold on credit card $550.00 Hold on my credit card Been ten days Now and You have not released. This Hold Leaves me broke. Corporate paid for The stay. The credit card Hold should have Been released when I left there. October 1, 2013
Rated 4.0 out of 5.0 by Comfortable and great value I spent two weeks here. Very comfortable, friendly staff, nice amenities and great value. I would like to see more variety in the breakfast - otherwise I was very satisfied. September 23, 2013
Rated 4.0 out of 5.0 by Nice hotel Very nice room, not cheap, but very clean, and is in good place. (sawgrass mills mall, 5 minutes away) September 21, 2013
Rated 5.0 out of 5.0 by Nice Suites Overall a very nice experience. Spacious and clean room. I will recommended. September 19, 2013
Rated 5.0 out of 5.0 by Vending Machines on Different Floors Could have been more machines on each floor in south complex. The ones that were there or available were empty when checked on all 4floors. Other than that, service and comfort were great! Thanks for the additional towels from housekeeping. We would recommend The Holiday Inn Express to anyone staying in Ft. Lauderdale , FL. Thanks. September 19, 2013
Rated 5.0 out of 5.0 by Loads of space and clean room My initial entry into the Junior double suite was "wow." It was spacious, clean and felt like home. my stay here for 5 days was like no other. i would recommend this property to other guests. September 2, 2013
Rated 4.0 out of 5.0 by Good Hotel Everything was good, the only problem is that they don`t reply the email`s. September 1, 2013
Rated 5.0 out of 5.0 by overnighter, near NSU I have stayed at Holiday Inn Express in other cities in Florida. I am pleased with the property and it is very clean, offers a fitness center/pool which I was not able to use due to this was just an overnite trip to bring my daughter to college! The room I booked offered a micro and refrigerator. I wanted the option of micro in the room, unfortunately , we went to our daughter's college for a free dinner for her orientation!! I always look for a hotel room that offers free breakfast (convenience and I love that it is buffet style) . The coffee tasted great (****that is always a big plus****) and my son loved the pancake making machine. I loved the hot items and fresh fruit. Only wished we could have stayed longer. Hoping to visit my daughter in a few weeks, and will probably check this hotel first!!! Great people at the front desk--- please let them know!!!!! (I used to work at the front desk for 10 years in Hawaii before moving to Florida) Hope to see you real soon !!!!!!!!!!! August 25, 2013
Rated 4.0 out of 5.0 by I'll come again Nice, good location for FLL, good service, I'll come again. August 25, 2013
Rated 5.0 out of 5.0 by Peace and Quiet Nice place to get away from it all. Nice and quiet. August 24, 2013
Rated 2.0 out of 5.0 by Very poor low quality breakfast. Breakfast area too small and Congested. The quality of the food served was very poor. It seemed like the food was purchased from a low cost vendor. There was not much choice of food for the breakfast. The breakfast room is so huge but the breakfast counters are so small and very hard for the guest to prepare/get the food because not enough space for the guest to walk around the breakfast counters. The breakfast counters need re-arranging. It seems the hotel owner is cutting corners for the breakfast room and breakfast itself. He needs to look into expanding the breakfast counters. August 21, 2013
Rated 2.0 out of 5.0 by Poor Breakfast Service I was holding a little kid while serving breakfast. When asked for a tray to make my way easier to the room with some plates and cups I was suggested by the staff at the breakfast area to get the one I had in my room. No help at all! August 20, 2013
Rated 5.0 out of 5.0 by Good shopping Good place to stay when shopping at Sawgrass Mills. Shuttle service a plus. August 20, 2013
Rated 4.0 out of 5.0 by lovely I enjoy my anniversary was beautiful I enjoy it the place was lovely the person at the front desk was very nice August 19, 2013
Rated 4.0 out of 5.0 by Service Bad experience with the FOM. Hopefully next time I really don't deal with Him at all. Housekeeping was excellent. Thank you so much, can't remember her name but she's Haitian and work from my stay except the Sunday when she was off. Otherwise everything was great. August 14, 2013
Rated 5.0 out of 5.0 staff Loved it their , arrived early and was not turn down was given a room right away , unlike the quinta inns and suite which is the second time with reservations that have turn me away , I love holiday inn and suites at Plantation. August 12, 2013
Rated 4.0 out of 5.0 by Nice one night stay. I didn't do much. I arrived late and left yearly. It was a good stay otherwise. I bade a good night rest. Plenty of room too. August 9, 2013
Rated 5.0 out of 5.0 by Comfortable Bed The bed was very comfortable, nice and firm, just the way I like it. The bed linen was soft and very comfortable. The room was clean and spacious. Got in real late with a family of four and a 15 month infant. Crib was provided as requested. Needed milk for the infant and an employee was able to get some for us from the kitchen. Staff was very pleasant and helpful. All in all we had a wondeful stay at this hotel. Location is really great, close to shopping malls, Swap Shop and many restaurants. August 8, 2013
Rated 3.0 out of 5.0 by Average Nothing special/ clean/!quiet Boring / terrible parking for main building August 4, 2013
Rated 3.0 out of 5.0 by Very regular for being a Holiday inn Its the first time I stay at a Holiday Inn Express and breakfast is served in disposable dishes. I dislike it a lot. About the room the shower is too close to the wall, and even redirectioning it, the water comes out with low pressure very near to the wall and it is uncomfortable. Also the air extractor from the bathroom is too noisy. I only recommend it because is well located close to the outlet mall. August 2, 2013
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