Rated 4.0 out of 5 by 181
Rated 5.0 out of 5.0 by brucemsn Gran hotel en Playa del Carmen
Sin duda una gran opción ya sea para ir de vacaciones o como hotel para negocios.
Instalaciones impecables, personal muy amable, desayuno bueno, silencioso, camas muy cómodas.
July 29, 2015
Rated 5.0 out of 5.0 by Viajero_2015 Habitación limpia y cómoda
Buscando un lugar cómodo y limpio para pasar unas vaciones en Cancun y Playa del Carmen, encontré Holiday Inn, hice la reservación vía Internet, tenía algunas dudas sobre lo que me esperaba, debido a algunos comentarios no muy gratos, sin embargo, la realidad fue encontrar habitaciones amplias, cómodas y muy limpias. El lugar perfecto para tener un sueño recuperador. Muchas gracias al personal por su magnifica atención. Espero regresar pronto.
July 27, 2015
Rated 4.0 out of 5.0 by Patito hermoso Calidez y buen trato de los empleados
Atención oportuna a pesar de estar saturados,en especia de Srita. Tere en mostrador de check in
July 26, 2015
Rated 4.0 out of 5.0 by alejandrina33 NO AGUACALIENTE
HUBO UN DIA Q NO HUBO AGUA CALIENTE Y NO HICIERON LIMPIEZA EN LA HABITACION HASTA Q LLAMAMOS A RECEPCION
July 23, 2015
Rated 4.0 out of 5.0 by Clau Rami Buen servicio
Recomendable para unos días de descanso confortables en un plan sencillo
July 20, 2015
Rated 4.0 out of 5.0 by mexjuan5 staff was great
beds were lumpy. sun comes in past curtains. room was clean very clean hotel
July 20, 2015
Rated 4.0 out of 5.0 by FerAndFlor Great value!
Very pleased with our stay. Room good size, beds VERY comfortable, staff courteous and friendly, Only two suggestions: better water pressure and soap dish. There is nowhere to put your soap except the shower floor.
Breakfast: I get it that it's free, so I'm not complaining, but just a little more variety would go a long way, specifically, some more protein (bacon, sausage) would be great.
Front desk agents very friendly and helpful, but should be empowered to take care of small problems. When I arrived found error in my reservation, nothing major, instead of 8 days, was only down for 4 according to the system. The agent was happy to fix the number of days, but was unable to do so at the original rate. If I wanted the same rate, I had to call central reservations. Even then, I had to speak to a supervisor because the res agent could not find/fix the problem. Fortunately the supervisor was able to fix the problem.
Overall, enjoyed my stay and would highly recommend.
July 14, 2015
Rated 4.0 out of 5.0 by italosar Excellent option for Bed and Breakfast (in my case)
Great location and nice staff; we don't use the amenities the hotel has, since we spent the days at the close by parks. Price was right and rooms were clean!
July 14, 2015