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Rated 4.1 out of 5 by 108 reviewers.
Rated 4.0 out of 5.0 by Excellent customer service Friendly staff always willing to help. Nice hotel, especially the new wing. Centrally located for all Riviera Maya activites. December 12, 2014
Rated 4.0 out of 5.0 by Great service Very friendly staff always willing to help. Centrally located for all activites in Playa del Carmen December 11, 2014
Rated 3.0 out of 5.0 by Deben mejorar el desayuno Estamos de acuerdo que es un desayuno "Express", pero no por eso la calidad de los alimentos debe de ser baja; deberian de poner más atención en esos detalles. December 4, 2014
Rated 4.0 out of 5.0 by buena ubicacion Buen servicio de recepcionista, es comodo y esta bien ubicado. Falta mucho mantenimiento a la fachada y área exterior del edificio, Tardaron en hacer la habitación. December 4, 2014
Rated 5.0 out of 5.0 by Great Stay at Holiday Inn Stayed here for vacation and had a very good experience if you want a clean, safe place to stay this is the place December 3, 2014
Rated 2.0 out of 5.0 by Not the same as Holiday Inn Express in US and Canada If you are expecting the same quality as the US or Canada, this certainly is not it. The rooms smell of mold and smoke and the building is very institutional, like a hospital with no balconies or windows. We were in the new section that was completed only 3 months ago and the upholstered chair was stained and dirty. December 2, 2014
Rated 5.0 out of 5.0 by Excelente Servicio La estadia en el hotel fue excelente gracias al servicio y las comodidades de este gran hotel. Definitivamente lo recomiendo! November 27, 2014
Rated 4.0 out of 5.0 by Buena atención del personal En general el hotel para viajes de negocio considero que es aceptable, sin embargo podría mejorar en aspectos de confort sobre todo en el baño de la habitación, ya que el agua del excusado se quedaba estancada y no encontré botellas de agua de cortesía. November 25, 2014
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