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Rated 4.0 out of 5 by 117 reviewers.
Rated 4.0 out of 5.0 by Nice hotel Made my comments in the survey!!!! Duplicated efforts!!! January 21, 2015
Rated 3.0 out of 5.0 by very comfortable bed but loud hallways we were upgraded to a suit which was very nice. the bed was very comfy and liked the pillows too. However, the cleaning staff would start making lots of noise starting as early as 8am. We couldn't comfortably sleep after 8am in any morning. It is not a great location. Walking to 5th ave takes about 15-20min. If you do the walk during the day to go to the beach then you get tired and dont really want to walk the same way at night to go out to eat. The nearest restaurant was 10min away. Taxis are super expensive. Hotel should provide more shuttle service not just dropping of close to the beach but also picking up. January 16, 2015
Rated 4.0 out of 5.0 by Desayuno Hola, El servicio del hotel es bueno en general, solo quiero comentar que el horario del desayuno se me hace muy corto, mas que nada considerando a los que nos vamos de fiesta un dia anterior y considerando que se esta en la capital latinoamericana de la fiesta se deberia ampliar por lo menos hasta las doce. La variedad del menu es poca y los platos se acababan muy pronto por lo que habia que esperar a veces mas de 5 minutos por platos limpios. Gracias y esperemos vernos muy pronto January 14, 2015
Rated 1.0 out of 5.0 by Just comfortable beds If you want good beds and pillows stay here, nothing else January 10, 2015
Rated 1.0 out of 5.0 by Clean room, but completely disorganized. We stayed here for a couple nights before Christmas. Everything started off fine. The room was clean and the hotel looked nice enough. The next day we got up to go to the beach and asked for some beach towels. We were told that they were all in the wash and we'd have to wait 30 minutes. Later that day, we went back to our room to shower for dinner. Our room had been cleaned, but the bath towels hadn't been replaced. I went down to the front desk and asked for some. They said they'd be sent up in a minute. Thirty minutes later, no towels. Called the front desk again and told "they'll be right up." Thirty more minutes, no towels, so we called a third time. Fifteen minutes later they finally bring up two towels, but we are a party of three and no bath mat. Also, shampoos and soaps were not replaced. We decided to go without at this point. You'd think they'd offer some kind of apology after all this, but nothing. The breakfast was also chaos. They kept running out of coffee etc. Also, we didn't care for the timeshare style sales pitch from the concierge. Maybe at a less busy time of year hotel would be fine, but not a great experience for us. January 6, 2015
Rated 5.0 out of 5.0 by Vaidy Excellent staff across the board. Room was clean and spacious with good lighting. Good breakfast. January 5, 2015
Rated 3.0 out of 5.0 by mal servicio Recibi un mal servicio durante mi estadia y en 3 habitaciones en las que estuvimos recibimos el mismo servicio malo January 5, 2015
Rated 4.0 out of 5.0 Bien ubicado El hotel y sus servicios en general son muy buenos. Están próximos a una zona bastante central, que es la quinta avenida y ofrecen gratuitamente el servicio de parqueo y desayuno. En mi caso, doy demasiado valor al desayuno, así que dadas que las opciones son pocas, no los califiqué mejor por este concepto, pero vale la pena señalar que el personal y su trato son destacables. January 2, 2015
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