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Rated 4.0 out of 5 by 196 reviewers.
Rated 4.0 out of 5.0 by Nice new hotel horrible hour long process to check in The hotel is great, new and clean and easy access from the road. Breakfast was great The check in process was extremely poor and the personnel were not properly trained or caring August 24, 2015
Rated 5.0 out of 5.0 by Hospedaje Excelente Las habitaciones son amplias, el hotel aunque este en alta ocupacion se siente muy tranquilo. En general muy a gusto durante nuestra estancia. Solo en el desayuno hace falta un poco mas de variedad y mas si uno esta varios dias. La zona en la que se encuentra el hotel igual me parece muy buena con facil acceso a Playa del Carmen y cerca de la zona turistica. August 21, 2015
Rated 5.0 out of 5.0 by EXCELENTE SERVICIO MUY BUENAS INSTALACIONES , LIMPIAS Y PERSONAL ATENTO. August 20, 2015
Rated 4.0 out of 5.0 by SATISFECHO Hotel bien ubicado, fácil de encontrar, desayuno normal pero completo, habitaciones cómodas, buena atención del personal y wifi gratis en la habitación. August 19, 2015
Rated 5.0 out of 5.0 by Perfect for families All in all, we couldn't ask for anything better for the price we paid. We only have two recommendations. Firstly, breakfast could be a bit more diverse - normal Corn Flakes and another hot dish would have been perfect. Also, take into account that the dining area can get a bit hectic, especially during the school holiday season. Secondly, the hotel site advertises it as being "less than five minutes to Quinta Avenida". This is correct only if you have a car or travel by Taxi. Walking distance is more like 15 mins. August 15, 2015
Rated 1.0 out of 5.0 by Instalaciones No funciono el aire acondicionado una noche, no tuvimos agua caliente por tres días y el W.C perdía agua por abajo y tuvimos que soportar al sector de mantenimiento en varias oportunidades August 11, 2015
Rated 5.0 out of 5.0 by excelente, falta variar el desayuno su calidad y precio es excelente pero si ofrecen un desayuno, que es algo extra y lo comprendo, pero podrían variarlo un poco August 11, 2015
Rated 3.0 out of 5.0 by Bien ubicado pero no hubo agua caliente en el baño El hotel es bonito y tiene muy buena ubicación, infortunadamente el desayuno "de cortesía" no tiene ni variedad ni calidad. Para nuestra mala suerte no tuvimos agua caliente en la regadera en nuestra estancia. Se reportó diariamente y las respuestas eran ambiguas. Es la primera vez que nos sucede algo similar en un holiday in, siempre habíamos tenido un excelente servicio. August 11, 2015
  • 2015-08-27T11:40:00.478-05:00
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