Rated 4.0 out of 5 by 21
Rated 5.0 out of 5.0 by Globe-Master Good hotel for good value
This is a great hotel with nice, clean rooms and a great breakfast. This hotel is not at the beach or near 5th Avenue, but the free (one-way) hotel shuttle brings guests to the beach every hour during the day. Walking to 5th Avenue and the beach is also possible. That only takes 15-20 minutes. The staff is very friendly. Parking is free, WiFi is free and in the business center one can use computers and printers. The swimming pool is decent. The hotel provides beach passes.
January 8, 2014
Rated 4.0 out of 5.0 by Jorge2014 Our stay at Holiday Inn Playa del Carmen
Excellent facilities, very kind staff, highly recommended, great location near big stores and walk distance from 5a Avenida (about 1km)
January 7, 2014
Rated 2.0 out of 5.0 by Bruce130 Noisy room
The hotel location and the design and layout of the room is all fine, as is the service. We had a sleepless night from the noise of the air conditioning, no choice as the windows are sealed, and what sounded like elevator motors, even though we weren't near them, or maybe washing machines and dryers running all night. Got up early, sampled the nasty fake orange juice for breakfast, slimy yogurt and awful coffee. Left early for a decent breakfast somewhere else.
January 5, 2014