Rated 4.4 out of 5 by 95
Rated 5.0 out of 5.0 by reggie17 Great service
Wonderful stay, will stay again!
Great location. Staff was very friendly.
July 8, 2014
Rated 5.0 out of 5.0 by barb60 wonderful hotel
Slept like a baby - the mattress was wonderful - pillows were good too. Staff were all fantastic - very helpful with directions in how to get to the Farmer's Market - recommended places to eat and the food was awesome. I will certainly stay there again!
July 7, 2014
Rated 5.0 out of 5.0 by MBML94 our stay
Truly enjoyed our stay. Were here last year and plan to
come again next year. Staff was very friendly and helpful. Food was good. Room was very spacious and
bed very comfortable. Location was excellent for what
we were in town for.
July 2, 2014
Rated 5.0 out of 5.0 by OnTheRoadGal Great Value
I will definitely stay here again. Beautiful clean room. Friendly accommodating staff. Super convenient location.
June 25, 2014
Rated 5.0 out of 5.0 by PghTom Hospitality and Service - Excels
The staff was always cheerful and helpful - never hesitating to help guests meet their needs. I stayed there for weeks, and so I observed most of the staff and many guests (coming and goings) and it was the same, never faltering in their pursuit of high quality customer service.
Rooms were very clean, AC/Heat unit control was very good - did not need to run 24/7 as in some hotels - maintained my desired setting with minimal running (if at all). Therefore one of the quietest rooms possible.
June 18, 2014
Rated 1.0 out of 5.0 by roadwarrior6220 Kyle at front desk - rude, obnoxious and aweful!
Kyle at front desk - not accommodating, he complained about doing his job. Check in process took 1/2 hour. I felt as I was an inconvenience to him. Not recognized as IHG member. Was told my points don't count when I travel for business. Over all VERY poor customer service.
June 15, 2014
Rated 4.0 out of 5.0 by Greff1970 Gorgeous Room!
We stayed at this property on a Friday night. We attended a wedding just down the road. It was a very nice place to stay. The room was big, clean and well furnished. The bed was comfortable. The linen was excellent. Bathroom was a decent size and clean. Breakfast was pretty good. But could use a little more variety (toppings for plain oatmeal, waffles, omellettes?) Otherwise wonderful stay!
June 10, 2014
Rated 5.0 out of 5.0 by blondtw Comfortable
Room and stay was good. We have a service dog and it is a no pet hotel. The manager heard the dog and knocked on our door and was pretty abrupt asking if it was a service dog and if I'd announced that upon check in. Once he verified my story with the front desk, then he was very polite. Don't think it's good to judge someone guilty before finding out the answer.
June 6, 2014
Rated 4.0 out of 5.0 by Forever Pita Great breakfast and frienly crew.
Any problems I had and brought to the attention of the staff was acted upon quickly. Will be willing to return for a relaxing time.
June 3, 2014
Rated 3.0 out of 5.0 by Yecats Watch the tricky billing
I reserved three rooms ahead of time and informed them I would be paying cash when I checked in. Not only did they preauthorize the rooms and take the money all out of my bank account the morning of my check in, but they charged another 10% on each room for "incidentals" even though I told them I wouldn't have any. My mother paid for the third room herself when she checked in too, so I am now waiting possibly ten days to have the third room refunded to my account, as well as all the xtra 10% on all three rooms!! I used a debit card, so this all came out of my checking account and I was NOT told ahead of time. Lucky for me I didn't bounce any checks because I surely could have. Not a good business practice and certainly a worse practice not to tell people.
May 29, 2014
Rated 5.0 out of 5.0 by kabota great service and great people
We liked it so much that we stayed there on our way back from our vacation
May 26, 2014
Rated 5.0 out of 5.0 by Kiwi92 Customer service
Linda at the front desk has been very helpful and we look forward to seeing her each time we stay.
May 25, 2014
Rated 5.0 out of 5.0 by Grammie2 great service and staff
We were in town for our granddaughter's skating event. There was a very large group skaters and families. The staff was always helpful and friendly, and the cleanliness was always great. The convenience of elevator, lounge and breakfast area were a plus for anyone with limited mobility I would definitely recommend this hotel.
May 15, 2014
Rated 5.0 out of 5.0 by Mile marker 22 Floor need cleaned
Our overall stay was very good. This property was recently updated and it very nice. Our only issue was that the carpet had hair and food items on the floor. I would recommend vacuuming the floor after someone leaves their room.. Overall a 9.5 out of 10.
May 13, 2014
Rated 5.0 out of 5.0 by Jenks29 Fabulous experience overall
I recently stayed for an overnight and the front desk was beyond friendly and helpful. Our rooms were large and clean and the pool are was great! We were extremely impressed by everything. Thank you!
May 12, 2014
Rated 5.0 out of 5.0 by DaveL444444 Clean, Comfortable and Secure. Worth the few dollars more.
We only stayed one night, in town for a company function.
Very clean and comfortable. The room was spacious, nicely appointed and modern.
The windows have black out drapes so it was nice and dark for sleeping. the hotel is a mile or more from the highway, so it's much quieter and darker than a "highway hotel". Nice.
The side and back doors were secure and locked at all times and you will need your key card to get in. Simple but nice to see working locks.
The room was very quiet, only the plumbing sound of the water being used in adjoining rooms keeps the sleep quality from being "excellent" but it was no problem, really.
The breakfast provided is much more than continental, but we just grabbed bagels and coffee on the way out. But everyone seemed to be enjoying the food and you could absolutely have breakfast there.
Because we were only there overnight we had limited (none really) interaction with the staff other than checking in, they were very nice.
I would absolutely recommend the hotel and stay here again.
May 8, 2014
Rated 5.0 out of 5.0 by Todd G Good Trip
Our stay went very well. We didn't have any issues. The staff took great care of us. Linda in particular did a great job of taking care of us both mornings!!!
Hotel is clean and quiet. Rooms are spacious and comfortable. Bed was enjoyable. Breakfast was great. My 8 year old son greatly enjoyed the pancake maker...he could do it himself.
May 7, 2014
Rated 5.0 out of 5.0 by Jeff56123 Perfect stay
Very nice clean room.Very quiet.Great breakfast!,,
April 30, 2014
Rated 5.0 out of 5.0 by susanne70 Front Desk Service excellent
I had reserved 2 rooms for 2 nights and 2 rooms for only one of those nights. The lady at the from desk managed to put our rooms next to each other (This was a family outing) which was exceptional, and has never happened to us before. She is the lady with the sholder length dark hair. She even remembered my name.
April 23, 2014
Rated 5.0 out of 5.0 by Adnilka Keep Coming Back!
I stay at this Holiday Inn Express twice a year with a scrapbooking group and would not go anywhere else! The staff is awesome! Dawn, Linda, Mike, Debbie, Julie, and anyone else I forgot to mention always go above and beyond to help us make the most of our get togethers! This Holiday Inn Express is our "Home Away from Home" and we look forward to staying there!
April 10, 2014
Rated 4.0 out of 5.0 by Guypaul Spacious room and nice fitness center
The room was spacious and easy to work from and the fitness center had plenty of nice equipment.
March 11, 2014
Rated 5.0 out of 5.0 by lkeane a very nice place, friendly, clean
We have stayed there a few times and will keep going back the are very accommodating. The hotel is clean and if you need something they get it asap. Great fresh baked cookies on Thursday's. Breakfast is always good. pool is clean.
February 12, 2014
Rated 5.0 out of 5.0 by Jmoney1234567 Very nice
It was a great night. My wife and I were able to relax. It was very clean as we'll.
February 12, 2014
Rated 3.0 out of 5.0 by Archer2 Breakfast not available till 6:30am
If you have to leave early , don't count on Breakfast.
6am, several people passing through disappointed.
Very noisy 1st floor, appeared to be coming from hallway and nearby staff room.
Staff is always very friendly and courteous.
February 3, 2014
Rated 1.0 out of 5.0 by MrGeeCee Don't Stay HERE
very poor management: don't appreciate loyal clients, won't meet and discuss problems with property
poor maintenance of property: broken doors, faulty spa
poor food variety: lack of flavor, lack of change
staff uses foul language with clients
January 31, 2014
Rated 5.0 out of 5.0 by Shawn1300 Best Stay yet
Recently stayed at this location for 2 nights. Staff was very friendly and helpful. The room was fantastic. I wish every holiday inn had the same rooms. This was by far the nicest room I have stayed in. everything was clean, comfortable, plenty of space, and a great layout. I would recommend this location to anyone.
January 27, 2014
Rated 4.0 out of 5.0 by greenhorn fun time and rooms are big and nice
The rooms were very big and nice with fridge and microwave , extra space so it didn't feel like a normal hotel room. I do wish that breakfast on the weekends was served earlier than 7am but we made do , the food was very good for my daughter who is 11 years old. The staff was friendly and nice but they need to pay more attention to my IHG number that was not credited to me until I called back two days later. All in all I would stay again. Thanks for the nice room and hotel stay.
January 10, 2014
Rated 5.0 out of 5.0 by Lydia2855 A nice place away from home.
Holiday Inn has always made my stay very pleasant and comfortable. No hassles and great customer service.
January 1, 2014
Rated 5.0 out of 5.0 by M0MF Outstanding stay
This is the third year that we have stayed at this property over the Christmas holiday. It has been a great experience. My favorite part is that the front desk and breakfast personnel has been there each year -- they are pleasant and nice to deal with!
December 31, 2013
Rated 5.0 out of 5.0 by TrooperTrained State Police classes
My two associates and myself are retired IL state police supervisors who spent two nights in (December 2013) Kenosha while instructing Use of Force/pistol classes. Excellent, quiet, uneventful nights with excellent friendly service and a wonderful breakfast bar. We came back and stayed here the very next weekend again, and nothing was any different other than additional friendly staff. We have already booked additional weekends. Quiet, and comfort are important for rest....we got them all here. Thank you. Lt M. Hooks, retired ISP.
December 30, 2013