Rated 4.5 out of 5 by 54
Rated 5.0 out of 5.0 by Linney excellent hotel
I am very happy with HI Express Kenosha. The rooms are very clean and it definitely much nicer than most HI Express I've stayed at. The staff is very friendly and accommodating. My only complaint is about the breakfast. I am a vegetarian and eat very healthy and the choices are VERY limited for me. I spend A LOT of time in hotels and LOVE it when they have fruit salad or good whole fruit at breakfast.
May 2, 2013
Rated 5.0 out of 5.0 by hotdog01 great service
The person at the front desk was very nice and helpful.
There was a younger guy working at the breakfast area and it was very busy when we got there and he was right there cleaning off the tables when people got up and very friendly. I do wish if I got his name but I didn't. We will be coming back to this hotel.
April 18, 2013
Rated 5.0 out of 5.0 by susie89 Great, as always
Each year I rent 4 rooms for my family during the Easter weekend.
Rooms are always clean and comfortable, pool is clean and at a proper temperature, breakfast great, and the Folks at the front desk are always very helpful and take good care of us.
April 8, 2013
Rated 4.0 out of 5.0 by JB86 Good stay, Nice place
We enjoyed our recent stay. There were only two things that kept our stay from being excellent across the board. First, the hot tub wasn't very hot. That's a minor issue. Second, my wife struggles with scent allergies. The lobby had a little fan that blew an artificial air freshener throughout the area. There's no need for a place to have a "smell" unless it's not clean, and we didn't have any complaints about cleanliness. When I mentioned it to the staff when I checked out, they shrugged their shoulders and said that corporate makes them do it. We stay at other HIE's and haven't had that experience. Hopefully the corporation will be sensitive to those with scent allergies in the future. More and more people are struggling with them. My only other criticism would be the price. The hotel was not half full, and they charged us $40 more than the other HIE we stayed at the night before, and we were not allowed to use priority club points because the "allotment of rooms" had been used up.
March 21, 2013
Rated 5.0 out of 5.0 by Lolo3327 Wonderful stay
We have stayed at this hotel several times over the past several years, and we have always had a positive experience. The staff is always pleasant and the rooms are very comfortable.
January 24, 2013
Rated 5.0 out of 5.0 by help141 Fantastic Employees
This is truly home away from home. All the employees at this location make you feel so welcome!
January 22, 2013
Rated 5.0 out of 5.0 by tpolancog Best Front Desk service ever!!
This is a great place, people at the front desk was amazing, specially a girl named Grace. I think she was doing an internship or something but she was by far the best front desk service ever. She recommended us several places for dinner. She went online and printed out directions and even she sent us text message with the address... simply amazing customer services. Way to go Grace.
January 15, 2013
Rated 5.0 out of 5.0 by Frankences Very warm staff!
I felt very safe and comfortable at the Holiday Inn. It was a great pl;ace to stay over the holidays! The staff was truly warm and friendly. I felt like they really cared about me.
January 3, 2013
Rated 5.0 out of 5.0 by GmaMarcel1 Exceptional Handicap Room
The staff here is is so accommodating. This is especially important to us since my husband has special needs. The handicap room that we stay in here is perfect. We have returned here numerous times.
December 1, 2012
Rated 5.0 out of 5.0 by Tommyy2 last minute stay
We had just bought a house that day and had nowhere to stay.
We had no toiletries no nothing. I had been awake for 28 hours and couldn't muster the energy to unload anything from the truck. The staff provided absolutely everything we needed to get us to the next day. It was an absolute genuine effort of showing us as customers that Holiday inn is there for us. Thank you.
November 24, 2012
Rated 5.0 out of 5.0 by cforce22 Friendly staff
Since I was working, I didn't get much of a chance to enjoy the amenities of the hotel or join in for the manager's wine party. However, at check-in I did get to experience a great and friendly staff. The staff member certainly made me feel welcome and rolled out the carpet with cookies!
The room was comfortable and spacious. Most importantly, it was clean!
November 12, 2012
Rated 5.0 out of 5.0 by Bama Comfortable
Staff helpfulness, room comfortable,breakfast tasty as well as nice variety, good coffee...very clean!
November 3, 2012
Rated 3.0 out of 5.0 by Traveler99 Clean hotel and great service
thin walls and ceiling. No place to eat within walking distance at night. Needs to be developed around it. But the staff was always help and friendly. Thank for enjoyable stay.
October 26, 2012
Rated 5.0 out of 5.0 by Nick64 Great Staff and Property
We would highly recommend this hotel to anyone staying in the Kenosha area. We have stayed here multiple times as our daughter attends a college nearby and we are always pleased with both the service and the property in general. After staying at a few hotels in the area the Holiday Inn Express is our hotel of choice in the area. Property maintenance is excellent, staff is always friendly and helpful and the breakfast bar is always well stocked and attended to.
October 26, 2012
Rated 5.0 out of 5.0 by Carole60 Our daughter's wedding was perfect...
...because the staff of this facility is so dedicated to what they do and the comfort of their guests. They shuttled out-of-town guests, answered myriad questions, and in general just made everyone feel at home. My worries as the mother of the bride were lessened because of the responsibilities that Dawn and her staff took on for us. I always stay at this hotel when I'm in Kenosha visiting friends or participating in activities at Carthage College. This one is a gem!
October 25, 2012
Rated 3.0 out of 5.0 by ripped007 Comfortable bed
only issue is I can hear people on top floor walking around
need better insullation
October 6, 2012