Rated 4.3 out of 5 by 88
Rated 5.0 out of 5.0 by AMary Great Atmosphere
The staff are friendly and helpful. Under repair so a few things were a little less than 100%, but the staff made up in kindness and caring what the building lacked with on-going renovation.
At my old age, it was nice to be asked to join a rewards program.
July 29, 2014
Rated 3.0 out of 5.0 by GregQA2013 Mediocre HIE
This property is mediocre at best. It needs more attention to cleanliness and appearance inside and out. The breakfast attendants could be more personable and attentive
July 26, 2014
Rated 5.0 out of 5.0 by BigJar63 Another GREAT Stay!
How do they do it? Everything was great, convenient, accessible and pleasant. Even with the towel shortage, we were offered what was available. Shout out to Sherri for a great breakfast and interesting conversation! I meant to give her a hug and say thanks in person. We are done for the season, but will see you next year all summer again. Hugs to all and best wishes for the new hires just starting their hospitality careers. Its a great place to be!
July 24, 2014
Rated 5.0 out of 5.0 by Culvermom Friendly reception
This holiday inn Express has exceeded our expectations. The staff are friendly, courteous and professional; the Inn is clean, well maintained and newly renovated; the rooms are big with large comfortable beds; and the breakfast is accessible, good and convenient. We will definitely stay at this location in our future visits to the area.
July 23, 2014
Rated 5.0 out of 5.0 by Steph2014 Home on the Road.
I love this Holiday Inn Express. I have stayed here a few times over the past year on business trips and had a great experience each time. Would definitely recommend this hotel if in the area.
July 22, 2014
Rated 4.0 out of 5.0 by sagi17 Great Staff
I want to commend a couple members of the team. First was the warm greeting when we checked in around midnight. Secondly, this person went well beyond expectations by calling around the area to find a restaurant that was still serving this late.
Next is the morning breakfast area. It was very clean and has an ample selection. The person here was very serving and was very good with ensuring the guests left satisfied.
I have stayed at this site in the past and so have other people I know. Overall this place provides excellent customer service.
July 21, 2014
Rated 5.0 out of 5.0 by BigJar63 OUR NEW 'CULVER' PLACE
Really easy to get to, park, check in, etc. Very friendly staff and tasty healthy breakfast choices. The pool looked nice, but we ran out of time to use it. This was our first time staying here and will be our regular spot for visiting the area. We already have another reservation.
July 9, 2014
Rated 5.0 out of 5.0 by Sparky4155 Holiday Inn Plymouth
The staff was out of this world...they were helpful in everyway possible. They made my stay fun as well as went past my expectations. I thought my hairdryer wasn't working but the staff came to my rescue and solved the problem...hairdryer was fine..just had to set and reset the socket. The breakfast had so many choices I was glad I stayed more than one night so I could try them all. Thank you Holiday Inn Plymouth..
July 7, 2014
Rated 5.0 out of 5.0 by Vlpz Excelente servicio
Excelente el servicio. El hotel es nuevo. Están muy bien mantenidas las areas comunes. La ubicacion es perfecta.
Las habitaciones son amplias.
El desayuno incluido esta delicioso. (solo poner atencion al tocino pues estaba demasiado aguado como si lo hubieran metido al agua)
Lo unico malo fue que la regadera estaba SUCIA, la cortina estaba SUCIA con manchas que otro huésped dejó, y no la limpiaron, ademas como estaba usada y salpicada de algo, olía muy feo, como a trapo sucio y humedo.
June 30, 2014
Rated 5.0 out of 5.0 by CarlosMT Muy buen hotel, habitaciones, etc .. y desayuno completo.
Muy buen hotel, habitaciones, etc .. y desayuno completo.
June 24, 2014
Rated 5.0 out of 5.0 by Traveler ! Solid, clean hotel with attentive management
This hotel is very well located for the Plymouth / Culver area. It is clean and well maintained. The management personnel greet and are aware of each guest. Watch out to make sure the alarm clock is turned off from the prior guest's settings, or else you could be jolted awake at an inconvenient time and not get back to sleep.
June 23, 2014
Rated 3.0 out of 5.0 by wer'reontheroad stay
Hotel and staff were nice. Price was extremely high.
June 22, 2014
Rated 5.0 out of 5.0 by RedEl Wonderful Hotel!
My family and I have stayed here twice and both experiences have been great. We loved the salt water pool, our room was quiet and very roomy. This hotel is managed very well and we are thankful for such a comfortable place to stay!
June 19, 2014
Rated 3.0 out of 5.0 by PandTS Leisure stay
We stayed in a "king suite." We were staying for a week due to selling one house and moving into another. The layout of the room doesn't make sense. There is only one tv so you have to sit on the bed to watch it. The couch is positioned so you can't relax as you would at home. Although the staff was polite, they failed to follow through with fixing a broken item in the room for several days. Not good! The room was clean but the bed seemed very hard,
June 18, 2014
Rated 5.0 out of 5.0 by AccountingJess Very nice stay
I found the location to be very clean and pleasant. The staff was exceptionally friendly and courteous. It is in my view an exceptional value for the price, I have unfortunately paid far more for far less.
June 16, 2014
Rated 5.0 out of 5.0 by Heatherw2004 Finally a suite big enough for our family!!!!
We were able to book the family suite last minute and were amazed at how large and comfortable it was. one bed was in a room by its self which was nice and we still had two more large beds and a pull out couch. The breakfast wasn't bad, there were hot items but they ran out quickly and none of the tables had more than four chairs so our children had to sit on the other side of the room. the pool is very dark even though it had many can lights they weren't bright at all. the work out room had 3 pieces of equipment which worked fine even though it was older. The front of the hotel was very nice but when i opened the curtains in our main room we had an ugly view of the unscaped lawn and a fire escape. The staff were amazing and very friendly. The elevator made an annoying loud beep when it first started to go down which scared our younger kids.
June 10, 2014
Rated 5.0 out of 5.0 by TomP333 Friendly and welcoming staff
One of the best I have stayed in for a long time primarily due to the staff. The comfort and cleanliness were well above average but the friendliness of the staff would bring me back faster than any of the other accomodations.
June 9, 2014
Rated 4.0 out of 5.0 by Hoosier Fan - Dave Service is going downhill
I have stayed here periodically in the past and 13 times since January 2014. The room updates and beds are great. The staff and service is usually great. I am disappointed because on my last 3 night stay in April 2014 mistakes were made. I booked my stay 3 weeks in advance and was promised a 1st floor room. When I checked in I was placed on the 2nd floor (no ice or vending). No big deal, but I was disappointed. Also, I forgot a $65 bottle of over-the-counter pills. i know it's my fault for forgetting it in my room, but I was told it would be mailed the following Monday. That was April 7th and I still haven't received the bottle. I called to confirm last week and they said it was mailed, but I find that hard to believe. I wish there were other quality or mid-range hotels to choose from in the area.
April 23, 2014
Rated 5.0 out of 5.0 by Back Home Again A quiet night
We were very impressed with the attitude of the woman manager we spoke with. Two bus loads of high school boys (lacrosse team) came into the hotel and my husband and I thought they might get noisy that night. We mentioned this to the manager and she assured us that if there were any problems, they'd be taken care of ASAP.
We talked with her the next morning and she said someone else had called to complain about some of the boys, but that the staff had taken care of it quickly . I have to agree because I never even heard the boys and I'm a light sleeper. We were so glad to get a good night's sleep as we had a lot of driving to do the next day.
I know the motel/hotel choices in this town and the Holiday Inn is the best one. I told my local friends about it and would recommend it to anyone coming through town.
April 22, 2014
Rated 5.0 out of 5.0 Great Service
All staff are always very courteous and attentive; of special mention is Kim, who works the midday shift, who calls all rooms to ensure that services were provided and that nothing additional was needed. Aloha!
April 1, 2014
Rated 5.0 out of 5.0 by mikepau#54 love the new pillows
This is the first time I have been back to this Holiday Inn Express in two year's, what a difference in the quality. Loved the new pillows and comfortable beds. Even though the pool and some of the building are under construction we enjoyed our stay.
April 1, 2014
Rated 5.0 out of 5.0 by Travelin' man Friendly staff and great rooms
Friendly front desk staff was knowledgeable on local restaurants.
Guest room was clean and comfortable. Nice selection of breakfast choices and friendly staff there too. Conveniently located, close to the thruway and several places to eat. Front desk attendant, I think her name was Kim, was especially nice.
March 31, 2014
Rated 5.0 out of 5.0 by katie_5561 Definitely will stay again!!!!!!
The entire the staff made my family and I feel like VIP's. The hotel was very good, but the staff made it so much better. I'm bad at remembering names, but Jenna checked us in was a fountain of good information. Can't wait to stay here again.
March 30, 2014
Rated 5.0 out of 5.0 by DMG_001 Wonderful staff and a great comfortable room
I will always stay here if I'm in this area because the service, people, comfort and experience was all excellent.
March 30, 2014
Rated 5.0 out of 5.0 by Bab895 Great service, clean, comfortable room
We enjoyed a restful night and good breakfast the next morning. The room was very clean and the bed comfortable. The staff was friendly and helpful both checking in and out. We will definitely stay here, if we are going to be in that area again.
March 30, 2014
Rated 5.0 out of 5.0 by wayland87 The staff were great and freindly
The staff treat you like family and make you right at home. This was the sixth HIE Inn that I have stayed at in recent months. It is a good facility and very clean. The bathroom was the smallest of any I have stayed at--actually awkward to move about in. The furniture seemed older and not as nice as others. The breakfast, as usual, was very good. The help and service is excellent.
March 29, 2014
Rated 5.0 out of 5.0 by jennings@856 Very helpful staff for a late night arrival
Checked in very early in the morning. Front desk staff was very friendly and helpful and made check-in as smooth as possible. Room was very clean and quiet. Great value. Will definitely stay here again.
March 27, 2014
Rated 5.0 out of 5.0 by scottrn78 Great place - location and staff
Very friendly Hotel Staff, Was given a upgrade without asking. Hotel staff seemed very down to earth.
March 27, 2014
Rated 5.0 out of 5.0 by richard2236 Enjoyed my stay
I very much enjoy staying here - several dates over the past year. Very attentive staff is eager to meet your needs. rooms are quiet and comfortable.
March 27, 2014
Rated 5.0 out of 5.0 by jon_674 Great service
Clean rooms, love the pillows and very nice staff. I enjoy staying at this holiday inn each week.
March 26, 2014