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Rated 4.3 out of 5 by 100 reviewers.
Rated 4.0 out of 5.0 by Front Desk Customer Service The girl on duty at the front desk when we arrived at The Holiday Inn Express in Plymouth was very friendly and efficient. She was extremely helpful in getting directions for us to the event that we were to attend that night. So nice to have a friendly customer service person that smiles back at you and makes you feel welcome!! August 26, 2014
Rated 4.0 out of 5.0 by GOLF GET AWAY THE PRICE FOR THE TWO NIGHTS WAS VERY COMPETITIVE WITH THE COMPETITION DID NOT SPEND A LOT OF TIME IN THE ROOM August 23, 2014
Rated 4.0 out of 5.0 by Great service but needs updating. for being newly renovated still needs updating. Staff wonderful August 20, 2014
Rated 5.0 out of 5.0 by Great stay! Courteous, helpful and attentive staff. Clean and comfortable room. No Problems! August 19, 2014
Rated 5.0 out of 5.0 by comfortable mattress and freindly staff the staff was very good from the front desk to the room service and wait personnel. The room was comfortable and had plenty of space. There is more to see in Plymouth than you may think. Check out the zoo and if you're in the center of town, grab a quick sandwich at the deli. August 18, 2014
Rated 5.0 out of 5.0 by Stay at Holiday Inn Plymouth Great service and front desk staff was outstanding!! Room was a little warm, however the sleep was great. August 13, 2014
Rated 5.0 out of 5.0 by NIce room very comfortable bed and pillows Stayed here on a Motorcycle trip to visit a friend in Iowa. So much nicer than the (economy hotel the night before) After staying here I made it a point to stay only at Holiday Inn Express the rest of my trip,and I arranged my ride so I would be able to stop in Plymouth and spend the night again. One thing I mention on all my hotel reviews is that it would be nice if the hotels could put a sign on the door asking the guest to please be courteous of the other guest and close the door gently ,rather than letting it slam when you leave or enter your room. Thank you August 11, 2014
Rated 5.0 out of 5.0 by Great Stay The Check in was very fast for the time that I was there. There was a couple in front of me and they were finished quickly. Breakfast was very inviting and tasty. The check out was fast and friendly. August 9, 2014
Rated 4.0 out of 5.0 by excellent bed good food very good place too stay,would have liked to try the pool but it was not available at the time of our stay. August 8, 2014
Rated 3.0 out of 5.0 by Tobacco Odor and A/C Noise Reserved a Non-Smoking Room and received a room with a strong odor of tobacco. A/C had a very strong noise every time the compressor started. No of these two issues were solved. August 6, 2014
Rated 2.0 out of 5.0 by Better than surrounding hotels - but still subpar. Room smelled. Carpet was stained. A/C barely worked. Only 3 bath towels for the 4 of us - desk told us they were all out and could not give us a 4th towel - so we had to share one. Only reason to stay there is because other hotels in area are worse. July 29, 2014
Rated 3.0 out of 5.0 by the best choice of Hotel in Plymouth The AC did not cool properly. The beds were only ok at this HIE. July 29, 2014
Rated 5.0 out of 5.0 by Great Atmosphere The staff are friendly and helpful. Under repair so a few things were a little less than 100%, but the staff made up in kindness and caring what the building lacked with on-going renovation. At my old age, it was nice to be asked to join a rewards program. Thank you. July 29, 2014
Rated 3.0 out of 5.0 by Mediocre HIE This property is mediocre at best. It needs more attention to cleanliness and appearance inside and out. The breakfast attendants could be more personable and attentive July 26, 2014
Rated 5.0 out of 5.0 by Another GREAT Stay! How do they do it? Everything was great, convenient, accessible and pleasant. Even with the towel shortage, we were offered what was available. Shout out to Sherri for a great breakfast and interesting conversation! I meant to give her a hug and say thanks in person. We are done for the season, but will see you next year all summer again. Hugs to all and best wishes for the new hires just starting their hospitality careers. Its a great place to be! July 24, 2014
Rated 5.0 out of 5.0 by Friendly reception This holiday inn Express has exceeded our expectations. The staff are friendly, courteous and professional; the Inn is clean, well maintained and newly renovated; the rooms are big with large comfortable beds; and the breakfast is accessible, good and convenient. We will definitely stay at this location in our future visits to the area. July 23, 2014
Rated 5.0 out of 5.0 by Home on the Road. I love this Holiday Inn Express. I have stayed here a few times over the past year on business trips and had a great experience each time. Would definitely recommend this hotel if in the area. July 22, 2014
Rated 4.0 out of 5.0 by Great Staff I want to commend a couple members of the team. First was the warm greeting when we checked in around midnight. Secondly, this person went well beyond expectations by calling around the area to find a restaurant that was still serving this late. Next is the morning breakfast area. It was very clean and has an ample selection. The person here was very serving and was very good with ensuring the guests left satisfied. I have stayed at this site in the past and so have other people I know. Overall this place provides excellent customer service. July 21, 2014
Rated 5.0 out of 5.0 by OUR NEW 'CULVER' PLACE Really easy to get to, park, check in, etc. Very friendly staff and tasty healthy breakfast choices. The pool looked nice, but we ran out of time to use it. This was our first time staying here and will be our regular spot for visiting the area. We already have another reservation. July 9, 2014
Rated 5.0 out of 5.0 by Holiday Inn Plymouth The staff was out of this world...they were helpful in everyway possible. They made my stay fun as well as went past my expectations. I thought my hairdryer wasn't working but the staff came to my rescue and solved the problem...hairdryer was fine..just had to set and reset the socket. The breakfast had so many choices I was glad I stayed more than one night so I could try them all. Thank you Holiday Inn Plymouth.. July 7, 2014
Rated 5.0 out of 5.0 by Excelente servicio Excelente el servicio. El hotel es nuevo. Están muy bien mantenidas las areas comunes. La ubicacion es perfecta. Las habitaciones son amplias. El desayuno incluido esta delicioso. (solo poner atencion al tocino pues estaba demasiado aguado como si lo hubieran metido al agua) Lo unico malo fue que la regadera estaba SUCIA, la cortina estaba SUCIA con manchas que otro huésped dejó, y no la limpiaron, ademas como estaba usada y salpicada de algo, olía muy feo, como a trapo sucio y humedo. June 30, 2014
Rated 5.0 out of 5.0 by Muy buen hotel, habitaciones, etc .. y desayuno completo. Muy buen hotel, habitaciones, etc .. y desayuno completo. June 24, 2014
Rated 5.0 out of 5.0 by Solid, clean hotel with attentive management This hotel is very well located for the Plymouth / Culver area. It is clean and well maintained. The management personnel greet and are aware of each guest. Watch out to make sure the alarm clock is turned off from the prior guest's settings, or else you could be jolted awake at an inconvenient time and not get back to sleep. June 23, 2014
Rated 3.0 out of 5.0 by stay Hotel and staff were nice. Price was extremely high. June 22, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel! My family and I have stayed here twice and both experiences have been great. We loved the salt water pool, our room was quiet and very roomy. This hotel is managed very well and we are thankful for such a comfortable place to stay! June 19, 2014
Rated 3.0 out of 5.0 by Leisure stay We stayed in a "king suite." We were staying for a week due to selling one house and moving into another. The layout of the room doesn't make sense. There is only one tv so you have to sit on the bed to watch it. The couch is positioned so you can't relax as you would at home. Although the staff was polite, they failed to follow through with fixing a broken item in the room for several days. Not good! The room was clean but the bed seemed very hard, June 18, 2014
Rated 5.0 out of 5.0 by Very nice stay I found the location to be very clean and pleasant. The staff was exceptionally friendly and courteous. It is in my view an exceptional value for the price, I have unfortunately paid far more for far less. June 16, 2014
Rated 5.0 out of 5.0 by Finally a suite big enough for our family!!!! We were able to book the family suite last minute and were amazed at how large and comfortable it was. one bed was in a room by its self which was nice and we still had two more large beds and a pull out couch. The breakfast wasn't bad, there were hot items but they ran out quickly and none of the tables had more than four chairs so our children had to sit on the other side of the room. the pool is very dark even though it had many can lights they weren't bright at all. the work out room had 3 pieces of equipment which worked fine even though it was older. The front of the hotel was very nice but when i opened the curtains in our main room we had an ugly view of the unscaped lawn and a fire escape. The staff were amazing and very friendly. The elevator made an annoying loud beep when it first started to go down which scared our younger kids. June 10, 2014
Rated 5.0 out of 5.0 by Friendly and welcoming staff One of the best I have stayed in for a long time primarily due to the staff. The comfort and cleanliness were well above average but the friendliness of the staff would bring me back faster than any of the other accomodations. June 9, 2014
Rated 4.0 out of 5.0 by Service is going downhill I have stayed here periodically in the past and 13 times since January 2014. The room updates and beds are great. The staff and service is usually great. I am disappointed because on my last 3 night stay in April 2014 mistakes were made. I booked my stay 3 weeks in advance and was promised a 1st floor room. When I checked in I was placed on the 2nd floor (no ice or vending). No big deal, but I was disappointed. Also, I forgot a $65 bottle of over-the-counter pills. i know it's my fault for forgetting it in my room, but I was told it would be mailed the following Monday. That was April 7th and I still haven't received the bottle. I called to confirm last week and they said it was mailed, but I find that hard to believe. I wish there were other quality or mid-range hotels to choose from in the area. April 23, 2014
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