Rated 4.2 out of 5 by 42
Rated 4.0 out of 5.0 by NT61 The bed was VERY comforatable and the room was spotless!
We came in for a Wedding and the staff and room were great. If I return, I'll stay there again!
September 20, 2013
Rated 5.0 out of 5.0 by LParkster Comfortable Bed
I enjoyed my stay while visiting with family. We have stayed at this hotel twice now and have enjoyed each stay. We don't get the opportunity very often to come up to see our family but when we do we always stay at the Holiday Inn. Thank you for making our stay a pleasant one.
August 29, 2013
Rated 2.0 out of 5.0 by CulverDad Plenty of opportunity!
As many reviewers have noted, the name on the front of the building is really not much of an indication of what to expect when you get to the room.
I have stayed at this property in the past and will most likely stay here again. Unfortunately, it is the only IHG hotel within 50 miles of my son's boarding school in Culver.
For our most recent stay, the room was sub par. The remote control for the television didn't work. I mentioned it at the desk and it wasn't replaced during out stay of two day. The beds were okay. I was a little disgusted as I picked up my key folder that fell off the night stand to find a dead bug lying on top of it. I can only suppose it crawled there to die.
Breakfast was pitiful. The offering consisted of small yogurts, dry cereal, precooked sweet rolls, preformed egg things and a pancake maker. There was limited seating as well.
The staff was eager to serve and seemed responsive to customer requests. However, I never did get the remote control replace.
The A/C ran constantly and was noisy. It seemed to cool effectively but the noise less than ideal.
August 29, 2013
Rated 5.0 out of 5.0 by akbly Excellent staff
This was our 5th and final hotel stay during a 9-day trip. 4 out of the 5 were Holiday Inn Expresses. What we discovered is that the name means nothing and what it all comes down to is the manager and the staff. It was obvious from the moment we walked into the lobby that the staff at this particular hotel has "got it together". They were super friendly and the room was spotless. This was also the only hotel that actually had a WARM pool! Our original plan was to stay in South Bend, but ended up having to drive to Plymouth instead. Glad we did, it was well worth the extra time and effort.
August 26, 2013
Rated 5.0 out of 5.0 by Jake97 Good room enviroment and facility in the room
It is very easy for me to find the holiday from Shanghai China to Plymouth at first time. The room enviroment and hotel atmosphere are quite ok for my family. Price is acceptable and breakfast is good for us as well. Free WIFI is perfect!
August 25, 2013
Rated 5.0 out of 5.0 by Mirna Great room and outstanding service
We had a house fire and stayed at the Holiday Inn Express in Plymouth, IN for almost two months awaiting long-term temporary housing while our house is being restored. That would normally be a long time to stay in a hotel but the room was great and the staff here is so outstanding that we really felt comfortable and well cared for. I would recommend this hotel to anyone looking for a great facility and a friendly, caring staff with a 'can-do' attitude.
August 23, 2013
Rated 4.0 out of 5.0 by Labb satisfactory
good location, clean room and facility, friendly staffs
August 6, 2013
Rated 5.0 out of 5.0 by Dritschel78 Comfortable
Comfortable beds, nice breakfast and big pool. Breakfast was great and nice staff.
July 13, 2013
Rated 5.0 out of 5.0 by robertl63 Nice Hotel
My wife and I enjoyed our stay at this Holiday Inn. Staff was friendly and helpful. Nice pool and breakfast. We will be back again.
July 13, 2013
Rated 5.0 out of 5.0 by BlueDevil excellent service and comfort
We stayed there because of a baseball tournament. The staff from the clerks to the management went out of their way to make us feel at home. The kitchen staff even set out cold cereals and juices early so the boys could have a breakfast before going to the field. The hotel is right across the street from an excellent Mexican resturant and bar and within a very short (5min) drive of just about any other place would would like to eat at. The only thing I wish they had a hot tub/spa with the indoor pool.
July 12, 2013
Rated 5.0 out of 5.0 by Georgeg42 Comfortable bed
Our stay was fine. Our only complaint was that our room was not made up on the first day of our stay. Fortunately, the person at the front desk brought clean towels and soap and came in and made our bed while we were out to dinnerf. I suggested that the housekeeping staff should be more mindful in keeping track of rooms that needed cleaning before leaving for the day.
In addition, we were charged doubly on our credit card when we checked out. I called and spoke with someone. They indicated that I would receive a return call. As of now, I've received no return call.
July 12, 2013
Rated 5.0 out of 5.0 by MattJo Great Service
We recently stayed at this hotel over the weekend and had an amazing time. The room was impeccably clean and the staff was overly kind and ready to help us with anything. I would recommend this location to anyone looking for a place to stay, especially during Notre Dame home games. Great location, clean hotel and great service!
July 4, 2013
Rated 5.0 out of 5.0 by hollyjoy Enjoyed stay
Staff was very helpful. Room was clean and comfortable bed.
will stay again when in town.
June 18, 2013
Rated 5.0 out of 5.0 by rayable369 Comfortable
Comfortable beds, Great Breakfast, Nice Pool. In town for a wedding enjoyed my stay and the staff was very friendly.
June 12, 2013
Rated 5.0 out of 5.0 by columbia838 Clean and Comfortable
Enjoyed my stay clean rooms and great customer service.
I stay at this location 6 times a year.
June 9, 2013
Rated 5.0 out of 5.0 by william987 Staff was great
Staff was friendly and very helpful with local information. I will be recommending this Holiday Inn to friends and family.
June 9, 2013
Rated 5.0 out of 5.0 by chicago201513 Great Service
Enjoyed my stay. Customer Service is outstanding at this Holiday Inn.
June 4, 2013
Rated 1.0 out of 5.0 by rawest69 poor
Motorcycles parked under the canopy, for days. If I parked there, I would get towed. Not fair
Breakfast poor. Same food, day after day.
Over priced rooms.
Rooms not cleaned.
Not greeted as a priority club member.
Staff not friendly.
Ice machines not working, for months, now out of service.
Nothing offered, You have to ask for anything. When you ask you are not offered anything.
One of the worst HIE I have ever stayed.
Don't stay here.
A road warrior that travels 4 nights a week. every week. for over 27 years.
May 30, 2013
Rated 5.0 out of 5.0 by 100roses I'll be back
My two-night stay was comfortable in every way. The staff was friendly, the room was quiet and clean, and the bed was comfortable. I appreciated the coffee, breakfast, newspaper and computer. When I return to the area for another high school reunion I know where I will be staying. Thank you!
May 12, 2013
Rated 4.0 out of 5.0 by GrahamCracker Always give me the room I ask for
The staff is always very friendly and always give me the same room when I call. They know which room I want when I give the name of the person visiting.
April 30, 2013
Rated 5.0 out of 5.0 by Davewd45 Comfort and Convenience
Well they did not leave the light on....the marqee sign was unlit which made the hotel a little difficult to find. Luckily my GPS found it OK. Check in was great and the hotel was convenient for my plans. The pancake maker is a good addition to the Breakfast bar...the cinnamin rolls are getting old...or just not as good as they once were. Check out was seemless.
April 17, 2013
Rated 4.0 out of 5.0 by Mike126 Travelling with Kids
The Family Suite is a great choice for families that gives you an addtional living space with a couch, coffe table, mini-fridge, sink, and cabinets.
April 5, 2013
Rated 4.0 out of 5.0 by scxm1 An oasis away from home
This location has one of the friendliest front desk staff that I have ran across. Every time I left and returned I was recognized by name. The breakfast area was clean and well kept. The breakfast attendant wasn't as friendly as the rest of the staff. The room was clean and well kept. The pool needed some attention. Overall this was a nice oasis for a quick getaway.
April 4, 2013
Rated 5.0 out of 5.0 by stanp service
Ms. Mitchell was wonderful! She remembered me from the previous week and I did not have to give he my info. She did a wonderful job..
March 23, 2013
Rated 5.0 out of 5.0 by OlderThanDirt Excellent Place To Stay
Will stay again when back in Plymouth, very clean.
March 19, 2013
Rated 5.0 out of 5.0 by mariuscat Very welcoming
We stayed here to visit friends.My husband is wheelchair bound and we can not get into their home so we reserved a suite. It was spacious enough for the four of us to have a good visit in comfort. The hotel was clean, front desk staff welcomed me by name and attended to our every need. The morning we checked out the hospitality staff helped me prepare a snack to go for breakfast and made sure I had enough coffee as well. Extremely pleased with our choice of this hotel!
March 18, 2013
Rated 5.0 out of 5.0 by Consistent13 Consistently Successful
As always. Thank you. I never have to concern myself about a stay at Holiday Inn.
February 27, 2013
Rated 5.0 out of 5.0 by jlarson Great service and staff
I was very impressed with the service and friendlyness. When checking in, the young lady at the desk was very nice and helpful. She was able to give me good advice on restaurants in the area and even voluntarily gave me the weather, which was appreciated.
In the morning I was very impressed with the work of Sherry. She made sure to say goodmorning and take care of each of her customers. From all the hotels I've stayed in, I can honestly say that Sherry has been the nicest breakfast host and puts the extra effort to please everybody.
February 26, 2013
Rated 1.0 out of 5.0 by DP13 Not the normal Express
Horrible service. They do not recognize Platinum members or do they upgrade priority club members unless you ask.
In the standard rooms they do not have a fridge or microwaves or have any to give you.
I am a platinum and Ambassator member with PC and I was told that if I wanted a fridge I should have booked a suite.
Talked to other guests and they all said this is not the normal HIE.
I could go on and on but won't waste my time.
Next time I will stay in SouthBend...
February 19, 2013
Rated 4.0 out of 5.0 by wendy328 Wendy's?
Apart from a 2-3 day old sandwich left in the fridge, the room was clean. Although requesting a warm room, the heat was set at 63 and the room was cool. Jacuzzi was good, but if it would have run longer with shorter off intervals, that would have been better. A little on the expensive side, but still a satisfactory stay.
January 17, 2013