Rated 4.3 out of 5 by 98
Rated 5.0 out of 5.0 by hotat55 Great Staff
The staff was great
Rooms are spacious and clean.
And Breakfast. had a great variety an staff even made bacon when a customer ask for it.
July 26, 2015
Rated 4.0 out of 5.0 by tbeard01 Nice place
Great easy place to stay if you are going into Outer Banks the next day.
July 22, 2015
Rated 1.0 out of 5.0 by Goin' to the Beach Late day hassles
Got to Plymouth after 3:30, lobby of hotel filled with waiting people
July 20, 2015
Rated 5.0 out of 5.0 by FlaGirl3 A Pleasant Stay in Plymouth
We had a very nice stay at the Plymouth H I Express. It was a convenient stop for us on our trip down the coast of NC. We had our little granddaughter with us and it was the first time we had been able to swim with her in several stops. The pool was sparkling clean. We had hoped to stay there the previous night as well and explore the area as it was an inexpensive Point Break stay but were unavoidably delayed. We had no trouble modifying our reservation with the Front Desk. Everyone we met on the staff was very friendly and helpful. The room was comfortable and we slept well. We only had one very minor issue we felt we must report that wasn't a hundred percent or else they would have had perfect scores in all areas. Andrea and the Mgr. Diane quickly addressed the issue as soon as we mentioned it and more than made up for it. We really would stay there again. We agree that it was one of our best nights on our trip--on par with a couple of nights in a more costly IHG property. And they were the only ones that had chocolate chip cookies on our arrival so you can guess who gets the granddaughter's vote!
July 20, 2015
Rated 5.0 out of 5.0 by radrick Plymouth
Overall the stay was very good. Can't compliment the staff enough. Only issue I had was that my room smelled a little musty.
July 20, 2015
Rated 1.0 out of 5.0 by cp010297 Very bad service
Arrived here at 3 pm on the day of my scheduled reservation and my room was not ready. Returned at 7pm to find that I was already checked into a room that I didn't want. I staff told me that they was full and they over booked our room. Once I arrived to the room I noticed it was not cleaned and the bed sheets was real nasty. I was unable to get another room. I recommend that all customers don't stay here and go to Williamson 20 miles away if possible. SO disappointed!!!!!!
July 15, 2015
Rated 4.0 out of 5.0 by bjmcclen Good staff
The staff was polite and they helped me resolve an issue with my bill that was my fault.
July 13, 2015
Rated 4.0 out of 5.0 by madhulk Friendly staff
The representative who checked me in was very friendly and helpful. The room was what we expected for basic accommodations; however, I always look for hotels with two queen beds instead of doubles. There were no options for that in Plymouth where I felt comfortable so we opted for the Holiday Inn Express even though only double beds were available. There were three pieces of exercise equipment in the fitness room; however, only one of them worked which was a stationary bike. It would pedal but the electronic display did not work.
July 9, 2015