Rated 4.6 out of 5 by 59
Rated 3.0 out of 5.0 by Raising4today Great comfort but LOUSY STAFF!!!!
I have stayed at several Holiday Inns in my time but I must say I find this one the least likely to ever visit again. I was not welcomed as an IHG member at ALL. I had a very cool greeting as in he did not appear to be happy to be at work. I asked a few questions about the pool and the hot tub and received 1 word answers. I was made aware the hot tub was not working based on a posted note which was fine but staff could have still answered questions... Breakfast was great but they were out of gravy and we were there for a good 15 min and no gravy ever showed up. Although the lady doing breakfast was very cheerful and the ONLY member of the staff to greet us with an upbeat attitude. I wish I had caught her name. Upon checking out there was no one at the counter and we waited for 10 min. Overall, I was severely disappointed in this Holiday Inn and would definitely not recommend it for friends or family traveling through the area.
August 5, 2014
Rated 5.0 out of 5.0 by Ja43 Great staff!
I can't say enough good things about the helpfulness and courtesy of the staff at Ponca City HI. They cheerfully filled our requests and helped us any time. The accommodations are wonderful and beautiful. I especially want to thank the person at the front desk for calling us and mailing our photos that we forgot. Thanks, as well, to the staff person who turned them in. We will certainly choose HI when we are in Ponca City.
July 25, 2014
Rated 5.0 out of 5.0 by Gus22 Great customer service!
They treated us great. Angel at the front desk was especially nice.
July 20, 2014
Rated 5.0 out of 5.0 by FLOSFLOCK The staff was great!
We recently attended a family reunion in Ponca City and chose the HIE for our host hotel because of the nice sized meeting room. The staff was wonderful! We were able to have both the meet and greet on Friday night and a Family Dinner/Talent Show on Saturday in the room at a minimum charge. We have full use of the banquet tables and chairs and was able to set up the way we wanted. Hopefully the next reunion in two years will be held here, too.
July 9, 2014
Rated 5.0 out of 5.0 by Lotus blossom Staff and Appearance
The hotel was very clean and desirable. The staff was excellent. They were very helpful and knowledgeable about the area. Met any questions we had with good information. Great place to stay.
June 25, 2014
Rated 5.0 out of 5.0 by jdgreen Another Great HIE Experience
Clean hotel, friendly staff, and reasonable rates.
June 21, 2014
Rated 5.0 out of 5.0 by John W. D. Staff
The Hotel Manager and all of the staff were very accommodating and ensured the security of the property. They were always very helpful to include finding my daughters glasses that she left in the room and getting them returned to us. I would highly recommend this Hotel if you are in Ponca City.
June 19, 2014
Rated 5.0 out of 5.0 by philothea Welcoming and Accomodating
The staff went out of their way to assist us with whatever we needed. They offered us the use of their Guest Room for a Wedding Shower and also offered refrigeration and heating for food. They had several other group parties going on at the same time. They were always smiling and ready to help.
June 11, 2014