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Rated 3.8 out of 5 by 85 reviewers.
Rated 2.0 out of 5.0 by Bed was very comfortable front lobby and breakfast were very good Rooms are in need of update. Bath tub was nice to have hot tub but sides were broken and dirty. Also stains on the carpet. Otherwise beds were great and room was nice. It may be ok in other rooms I never asked. October 20, 2014
Rated 4.0 out of 5.0 by Hotel was clean and ok. Hotel was nothing special, was clean and they gladly let me check in early when my room was cleaned. I would stay here again. October 19, 2014
Rated 1.0 out of 5.0 by Avoid at all cost Extremely poor house keeping and unsanitary conditions. Front desk asked me to complain to IHG in the hope that corrective action will be taken with housekeeping October 12, 2014
Rated 5.0 out of 5.0 by Great Place This Holiday Inn provided a very nice clean room. Service was outstanding and the location was great for myself. October 1, 2014
Rated 5.0 out of 5.0 clean and comfortable the room and the bathroom was clean and comfortable September 29, 2014
Rated 2.0 out of 5.0 by Poor Room Conditions We stayed at a Holiday Inn Express in Nashville prior which was WONDERFUL - but at Pontoon Beach - not so much. Curtains were hanging off the rod and could not be closed completely. Bathroom shower rod was reattached sloppily - the shower curtain sank to the middle, and would not (if if could!) reach both ends of the rod, making water on the floor. Shower curtain in poor shape. Carpeting looked filthy. Bed was OK, and the Breakfast good, though there were not many having breakfast (us and one other person) no biscuits for the gravy until we had already gotten our breakfast. Should not have been the case. Food was good, however. The carpet was shabby in the main area ESPECIALLY by the elevator. September 27, 2014
Rated 5.0 out of 5.0 by Great staff and service. Great staff and very attentive. Breakfast was wonderful. Best of any chain! Very much enjoyed our stay. September 24, 2014
Rated 3.0 out of 5.0 by not bad but could be better Hotel needs updating, rooms and bathrooms are run down. other options in near vicinity but stay here as loyal priority member for last 3 years during business. might be time to try the somewhere else. this is not a good representation of most holiday inns I stay at. September 24, 2014
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