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Rated 3.8 out of 5 by 89 reviewers.
Rated 3.0 out of 5.0 by Reasonable price Property a bit worn, but reasonable price and good food October 27, 2014
Rated 1.0 out of 5.0 by Disappointing I travel frequently and make HIE my home away from home much of the time since I normally know what to expect for my money. My expectations for HIE are to have a comfortable bed, clean room, warm breakfast choices at the time breakfast starts, and in room internet as advertised. This location provided the fairly comfortable sleep and a clean but outdated room and beyond that did not meet my expectations. I could not get on the internet in my room at any time while there. The young lady at the front desk on my arrival tried resetting the system and that did not help. I was unable to work on business projects in my room that required internet service. Warm items did not come out until 30 minutes after the door opened for breakfast. They offer no morning paper. The room I had seemed outdated with cracked floor tile and a badly cracked sink. If I counted correctly, this is the 14th or 15th HIE I have stayed at this year and the only one that did not at least meet my expectations where many exceed them. (For example, the four following nights were spent at an HIE 40 plus miles from here and that location exceeded my expectations even though I would guess the two properties to be around the same age). I hate to be negative, but need to be honest. October 24, 2014
Rated 5.0 out of 5.0 by Great place to stay The staff at this hotel is very friendly. The rooms are large and very comfortable. Free breakfast consists of usual staples with the breads and juices beating out the "eggs" and overheated sausage and bacon. October 22, 2014
Rated 5.0 out of 5.0 by Great place to stay This is a great property. The GM and staff make sure you are comfortable and get anything you need. With the problems across the river in Feguson, MO one would think the area is not safe since it is very close. However, the Pontoon Beach Police Department is right across the parking lot and this is the safest area I stay in of anywhere. And I travel over 200 days per year on business. This is the place to stay in the area in my opinion. October 21, 2014
Rated 2.0 out of 5.0 by Bed was very comfortable front lobby and breakfast were very good Rooms are in need of update. Bath tub was nice to have hot tub but sides were broken and dirty. Also stains on the carpet. Otherwise beds were great and room was nice. It may be ok in other rooms I never asked. October 20, 2014
Rated 4.0 out of 5.0 by Hotel was clean and ok. Hotel was nothing special, was clean and they gladly let me check in early when my room was cleaned. I would stay here again. October 19, 2014
Rated 1.0 out of 5.0 by Avoid at all cost Extremely poor house keeping and unsanitary conditions. Front desk asked me to complain to IHG in the hope that corrective action will be taken with housekeeping October 12, 2014
Rated 5.0 out of 5.0 by Great Place This Holiday Inn provided a very nice clean room. Service was outstanding and the location was great for myself. October 1, 2014
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