Rated 4.6 out of 5 by 97
Rated 5.0 out of 5.0 by josephr216 just a solid stay
just a solid stay and a clean, comfortable holiday inn with super nice people.
September 28, 2014
Rated 4.0 out of 5.0 by Dineout Great Experience
Visited this Holiday Inn on business for one night and was impressed. Stayed here several years ago and thought the current look was refreshing and updated compared to my last visit. Room had a warm appeal and bed and pillows were extremely comfortable. Wouldn't hesitate to stay at this hotel again.
September 25, 2014
Rated 4.0 out of 5.0 by Kimk61 Nice Quiet place to stay
This is a nice place to stay. The location is good, and it is very queit and safe. The staff was very friendly!!
September 24, 2014
Rated 5.0 out of 5.0 by ChrissyD Great relaxing place
Went for a visit with my family - the hotel staff were wonderful and so accommodating. My bed was amazing - so comfortable! The rooms were modern, very clean and updated. Upgrade the towels -bigger
September 19, 2014
Rated 5.0 out of 5.0 by Katie M P Friendly staff
We were made welcome from the moment we walked in the lobby til we left 5 days later. Lots of restaurants and shopping near by. Quiet at night. Lots of free parking for any size vehicle.
September 17, 2014
Rated 5.0 out of 5.0 by dodge99chrysler49 Excellent Stay
From check in to check out - I felt like a "member". should feel.
September 17, 2014
Rated 5.0 out of 5.0 by wMcQ Things are better and better
My last 5 stays was Fives stars status at Fairview Height. They were five stars in every aspects, inclusive staff, rooms and hotel in general. It is a real pleasure not dealing with atitudes, grumpy and rude people. The warmth and kindness make the stay so much better. Freindlines makes one to state an extra night. So hat off to the five star holiday Inn @ Fairview. Keep it up yep will be back for more!!!
August 21, 2014
Rated 4.0 out of 5.0 by Kathy107 Almost perfect!
Everything was great! Had a wonderful nights sleep. If you aren't looking to use a pool, then this would be 5 stars. The pool had algae on the bottom...yuck! Overall, everything else was perfect!
August 16, 2014
Rated 5.0 out of 5.0 by Travelnista718 Great stay
This hotel is very clean and the customer service was exceptional. I stayed three nights due to business in both IL and St. Louis. The hotel was centrally located between the two areas. There were several places to eat and shop. The only minor drawback is the fitness area. It consisted of two treadmills and a stationary bike. Would have liked to see a little more, but I was still able to get my sweat on.
August 14, 2014
Rated 4.0 out of 5.0 by uisblackcat Better than going downtown
Great location! Quick driving distance from shopping. Easy access to MetroLink (either by car to the station or by MetroBus). Quiet hotel, but not so quiet that there are no services offered.
Don't waste your time and money staying downtown. Stay here!
August 13, 2014
Rated 4.0 out of 5.0 by tigertailryan Clean and comfortable
Great stay. Clean and comfortable room. I cannot give the hotel a 5 star review, however, because of an issue after I checked out.
I forgot my iPhone charger at the hotel. When I called the hotel to see about having it shipped to me I was told that housekeeping did not find a charger in my room, which is not possible as I left it plugged in to the lamp on the bedside table. After being lied to by housekeeping, I called the hotel manager and left a message requesting a call back. I was never called back. Poor customer service!
August 11, 2014
Rated 5.0 out of 5.0 by mikie08 Interoperability
There is no link between IHG Army Hotels and other IHG facilities. I chose this hotel because reservations at another chain fell through. I was on Ft Knox staying at an IHG-Army facilty and the desk staff there coul dnot get me reservations in the St Louis area at a 'civilian' hotel. There should be an interface or at least a link to separate website.
August 7, 2014
Rated 5.0 out of 5.0 by TJ34 Great experience - Comfortable Room & Great restaurant
Easy to find, great customer service - I will be sure to stay here again!
August 3, 2014
Rated 5.0 out of 5.0 by Sirpeter Enroute
Staff was great, the room was very large and very clean
August 2, 2014
Rated 5.0 out of 5.0 by DanielM24 Excellent place to stay
I've traveled from Colorado to Fairview Heights area to live and when I arrived at the Holiday Inn, the staff were very accommodating and friendly. I felt like I was at home. I enjoyed the food and the drinks within the hotel. I would recommend this place to both family and friends who will stay in the area.
August 2, 2014
Rated 2.0 out of 5.0 by Beak Not the best place to stay
this hotel is very dirty, from the room to the restaurant and even the common areas. They need new management to get this placed turned around!
July 22, 2014
Rated 5.0 out of 5.0 by marrae4 Friendly and most comfortable beds and pillows
This Hotel was wonderful!! all Staff from management to front desk and housekeeping were extremely friendly and accommodating. I can not rave enough about the staff! The hotel was clean and inviting. the rooms relaxing. I definitely will stay at this property next time in the area.
July 21, 2014
Rated 5.0 out of 5.0 by jlt1234 Great hotel with great location
This hotel is close to many dining and shopping locations. The rooms and hotel were clean. Rooms were quiet. Pool was nice and indoor with a patio area right outside door for relaxing.
July 19, 2014
Rated 5.0 out of 5.0 by mms243 Friendly Staff, Great Location
This is a wonderful hotel in an ideal location to visit St. Louis. There is a fabulous restaurant right on the campus (Latawata)! The staff was friendly and helpful. I would highly recommend this hotel to anyone.
July 15, 2014
Rated 4.0 out of 5.0 by ne_ss_a short stay
While on a road trip we decided to use our points. Dana at the front desk was the best! Super helpful, very friendly and talkative in a super nice way.
Location is convenient, pool area is sufficient for a short cool off and everything looks very inviting. The only complaint is that there was long black hair throughout the hotel. In the tub, between the towels and also in the pool.
That being said, stay was fine and we enjoyed ourselves.
July 14, 2014
Rated 4.0 out of 5.0 by Softbal Momma Very Nice Hotel, with lovely decor
I was very impressed with this hotel when I arrived, newer looking with a great décor. However, sadly I was a little disappointed with the front desk staff when we arrived a little early to check in. The woman very sternly( and rudely in my opinion told us absolutely no early check-ins which I accepted ,but have found that in almost all my stays in other IHG properties that if a room was available they would have no problem checking us in ( others in our party had already checked in also). That being said, once we were finally checked in the hotel was amazing and the rest of the staff and the night front desk were exceptionally friendly . My family thoroughly enjoyed our stay and couldn't be happier with the rooms. They were very clean and comfortable . The hotel was also very quiet so we got a great nights sleep. I would recommend this hotel to others, hopefully you will meet a smiling face when you check in!!
July 12, 2014
Rated 5.0 out of 5.0 by J4210 saved my business with ihg
After being at two of the absolute worst properties in the ihg system in the area, this place was our final attempt to stay with ihg. It is relatively new, recognized my gold status and has an incredible southern restaurant in front of it. Thank you!
July 4, 2014
Rated 4.0 out of 5.0 by HotelGuest721 Nice stay
Clean, quiet, mostly friendly staff. I arrived a bit early and was greeted by a not-that-friendly front desk person that informed me no early check ins. A little stingy on towels and complimentary shampoo/conditioner, but that is the only negative thing I have to say about the hotel. My son had stayed at another hotel the night before and expressed his delight with his improved conditions at Holiday Inn.
June 25, 2014
Rated 5.0 out of 5.0 by "T"475 Great staff, good food, great clean hotel
My favorite hotel in this area! Have stayed many places over my lifetime, but now return here every trip to this area. Never an issue with any part of my stay. Great staff, very friendly always ready to help. Have had several breakfasts here, none of them have every been disappointing. Good taste and quickly prepared with good service as well. I have always slept well here and am always impressed with overall neatness of the hotel. I certainly would recommend this hotel to anyone.
June 22, 2014
Rated 5.0 out of 5.0 by Pegalicious Friendly Enviroment
Everyone was professional and friendly. Rooms were nice and clean. Would recommend this hotel to everyone.
June 18, 2014
Rated 2.0 out of 5.0 by Jhootie28 So-So
I had a broken iron, broken toilet, no to-go coffee cups in the lobby in the morning, no USA Today... Not impressed.
June 13, 2014
Rated 2.0 out of 5.0 by Beta Eta Convention
I stayed at this Holiday Inn because I was attending a state convention. The bedroom was adequate though I did expected it to be cleaner. Unfortunately the convention/events management seemed to be absent and the general staff tried very hard to make things work.
June 11, 2014
Rated 4.0 out of 5.0 by ESAsister36 Behind the scenes at this Holiday Inn
GREAT Service, and found out later that the Manager Quit, but could not tell by the staff.
They were very efficient in serving my needs. And I felt safe and secure as I was traveling and staying here alone.
June 11, 2014
Rated 5.0 out of 5.0 by Weger Great value using points
We booked this hotel using points and cash. The staff was very friendly and did their best to accomodate our requests.
June 10, 2014
Rated 5.0 out of 5.0 by Cardinal Fan321 Great service and very clean
Rooms were very clean and spacious. Staff was very friendly and efficient. Location was great and easy access. Would definitely stay again and recommend to others.
June 5, 2014