Rated 4.4 out of 5 by 44
Rated 5.0 out of 5.0 by MichaelM60156 No surprises.
Surprises when traveling are usually bad news. No surprises when traveling usually means things are good.
Clean room. Quiet. Comfortable bed. Very nice breakfast.
Location is convenient to the I-270 spur, and apparently right next door to the Pontoon Beach Police Department. So, pretty good security too.
December 11, 2013
Rated 5.0 out of 5.0 by wjm560 Comfortable, convenient, friendly.... BUT
If IHG does not soon begin offering smoking rooms, I'll be staying elsewhere.
November 18, 2013
Rated 3.0 out of 5.0 by WheelchairGuy1981 OK stay, but not the best
We stayed here for a night. It was a okay stay, but not the best we have ever had. My wife and I stayed here as it was a good stopping point for our trip back home. The hotel seems a bit dated when walking inside and the rooms showed it too. The furniture definitely was dated, but in average condition. I booked an ADA wheelchair accessible room and the bed was at a good height for me to get out of my wheelchair, the best I have had in quite some time. On the flip side, the bed was REALLY saggy in the middle. We felt like we kept rolling into each other all night long. The refrigerator in this room did not work very well, and it clicked all night long, making sleep dang near impossible. At first, I thought it was a neighboring room making the noise. The lady at the front desk was the same lady when we arrived and left from our trip. While she was nice, I did not get any recognition for being a Rewards Club member. We also found her outside smoking when we came and went to do some sightseeing and again while we were leaving. No one was at the front desk at all during checkout, which I thought would be a security risk, which I guess they just depend on the police station being right across the parking lot. We couldn't even express concern about the bed or refrigerator noise because of no staff at the front desk upon departure. Would I stay here again? Maybe...
November 14, 2013