Rated 3.6 out of 5 by 121
Rated 4.0 out of 5.0 by RGOMES Good location and great service !
I was very well received, the receptionists helped me on some things.
Bad from this hotel is the food!
December 1, 2013
Rated 3.0 out of 5.0 by breakfast2 Will not stay again
Booked in 11.15 pm,quick and efficient,room clean, bed comfortable.booked early morning call to go to church,no call so missed the service,hey ho off to breakfast.
No bacon, no fried eggs etc, just sad looking hash browns,rubbery lukewarm scrambled eggs,warm beans,not my idea of a cooked english breakfast,so decided to have toast,and coffee,toast came out warm and underdone,second time round the machine it came out black,, coffee yuck. .
Decided to have cereal,forgot spoon and by the time i got back to the table,the waiter had cleared everything off the table.
Gave up and went to the local cafe foe a bacon sarnie
November 26, 2013
Rated 3.0 out of 5.0 by Grandpa2 Convenient location
Location excellent for Poole Lighthouse Theatre and short walk to town and quay. Dining facilities are fairly basic here and not up to level of competitors we have stayed with. Beds are not kingsize which we are used to at home and other competitor hotels. Staff helpful when they were needed. On these points we felt this Holiday Inn at least, was slightly over priced. We would use again if going to the Lighthouse Theatre.
November 22, 2013
Rated 2.0 out of 5.0 by Carolme77 Bed had a lump in it and gave me a backache
I have stayed at this particular Holiday Inn many a time but the last couple of times have been very disappointing. Our room had no heating although we were given a heater and I left my charger in the room and it seemed to disappear into thin air which I was most annoyed at. I have nothing further to add
November 20, 2013
Rated 1.0 out of 5.0 by 123Angela123 Annoyed!!....................................
I booked a "twin room" a few days in advance (on the hotel web page) for myself and my son. Arrived late in the evening to find that we had been given a double room. This obviously wasnt suitable as I had absolutely no intention of sharing a bed with my 18 year old son!!!!!! Went back downstairs to ask for a twin room and reception said the hotel was then full!! Ended up with someone coming up and making up the sofa bed for my son to sleep on!! Only booked this hotel because it was offering "twin room" .......................... "Annoyed"!!
November 19, 2013
Rated 5.0 out of 5.0 by rastepnik wonderfull service.
Thanks to Kamil and Robert a great member of staff. Room was very clean and comfortable. Breakfast simple and tasty. Overall full recommend.
November 14, 2013
Rated 2.0 out of 5.0 by studs poor heating system
rooms were clean but basic. Shower fell off the wall - needs some maintenance upkeep! the room was also cold - and the heating system so confusing that in the end when it would not warm the room - we were given an electric heater instead.
November 14, 2013
Rated 3.0 out of 5.0 by Squirrels Good shower, shame about the bed
We stayed in an Executive room and whilst the shower was better that some I've experienced in hotels, the bed was far too soft and very uncomfortable. The mattress on the sofa bed that my children slept on was incredibly thin and also uncomfortable.
Breakfast choice was good. Staff very friendly.
November 5, 2013