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Rated 3.7 out of 5 by 269 reviewers.
Rated 4.0 out of 5.0 by Comfortable and great service. Staff couldn't have been more helpful. Up to the usual good & high standards of HIE. Like the new roomier style of shower - very much liked the large and OPENABLE windows, wish more hotels were the same December 14, 2014
Rated 4.0 out of 5.0 by Great value - clean and tidy On business and stayed for one night. Excellent value, very clean and tidy hotel. Good free breakfast included, limited but included hot food. Would recommend. December 13, 2014
Rated 3.0 out of 5.0 by Good sleep, Bad Breakfast Stayed here for one night. Room's were good. Comfortable beds and good facilities. The thing which let it down was the breakfast, unfortunately the only word to use to describe it is "pathetic". Some tinned tomatoes, dry sausages and rubbery scrambled eggs. There.were, of course, cereal etc, but not what I would class as a cooked breakfast. December 12, 2014
Rated 3.0 out of 5.0 by very clean comfortable stay bed and room very tidy room had several cigarette burns in net curtains breakfast was pitifull only scrambled egg sausages and beans i was expecting a full was very expensive staff were very helpfull and when do i get my free stay at another holiday inn December 11, 2014
Rated 5.0 out of 5.0 by Excellent Value recommend for position and value Staff and manager very helpful December 8, 2014
Rated 4.0 out of 5.0 by Beds currently being upgraded This is quite a good hotel close to the centre of Poole, so a good location. The rooms are functional if not too comfortable. The beds are being upgraded so that may change soon. The food is okay although there could be an improvement. The breakfast selection certainly requires improvement. The high point of this hotel are the staff. Their warmth of welcome and ongoing efficiency is excellent. December 7, 2014
Rated 5.0 out of 5.0 by Good customer service I ordered some food on Sunday night and the guy on the desk actually brought it up to our room, as he said they were not very busy that night.A nice thought on his part. December 5, 2014
Rated 5.0 out of 5.0 by Excellent location I'm not sure that other reviewers quite understand that this is a Holiday Inn EXPRESS and is IHG's no frills budget offering. If you read the website, it tells you exactly what will be on offer for breakfast and that there will be a charge for the car park. We stayed for four nights and found all the staff to be courteous, friendly and helpful throughout our stay. Our room was spotlessly clean, good size and quiet - you do need to understand how to operate the heating/cooling system - basically if you want instant heat, put it on the sun symbol and whack the temperature up as high as it will go then turn it down once the room has warmed up. The breakfast offering suits us and we had no complaints. It's true that you can get B December 2, 2014
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