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Rated 3.7 out of 5 by 155 reviewers.
Rated 4.0 out of 5.0 by Our one night stay 22nd Feb 2014 This is not the first time that my Wife and I have stayed in Holiday Inn Express at Poole. We love the hotel. We do have a relative who lives in Poole who was not very well so we decided to do a flying visit. Your hotel was imaculate. We enjoyed the smell of the (we think) new carpet throughout. The reception young man was very helpfull and most understanding. The twin bed accomodation was very good and most comfortable. However, the number one item for both of us was the specific special pillows that were marked with a special gold ribbon. They were most comfortable. We have noted the name and are going to buy two of them. I wish the hotel sold them because we would have purchased them. We slept very well indeed. The breakfast was ok but the toaster was out of action. It took sometime for a additional toaster to arrive. There was no bacon. However the sausages were excellent. Ran very low on brown bread but more did arrive after a while. We enjoyed our stay. We will visit your hotel again because we like it and its location. M ( Bristol) February 26, 2014
Rated 5.0 out of 5.0 by Overall stay Will definitely be staying here again .Having stayed in many chain hotels this was definitely the best .Beds were comfy and bedding was soft not like cardboard which we have experienced in other hotels. February 26, 2014
Rated 5.0 out of 5.0 by value for money Our family stayed here and had a lovely stay could not fault anything, on arrival the staff was welcoming and friendly, also kamil one of the staff helped us with everything we needed he was so pleasant and friendly we would look forward to seeing him when we stay again. We had a great room and the bed was comfy and looking at going back there again February 25, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express The Holiday Inn Express at Poole is a very comfortable place to stay whether it is for one night or long term. The room that we stayed in was very clean, the bed was very comfortable with spotless bed linen and the bathroom was lovely with snow white towels. The only minus in the bedroom was that wind was coming through the close window like a gale with the curtains blowing out into the room, needs attention. We felt the cooked breakfast could have been much better and in our view poor. The staff whether on reception, cleaning the rooms or helping at breakfast were very polite and helpful to the paying guest. February 25, 2014
Rated 3.0 out of 5.0 by could have been better Nicely decorated, comfortable room but unfortunately a very strong smell of cigarette smoke from previous occupant despite being non-smoking room. Hotel not very well located, very difficult to walk anywhere without crossing busy roads. Poole not well signposted for pedestrians. Staff seemed caring but let down by cleaning staff not bothering to air the room properly. February 24, 2014
Rated 5.0 out of 5.0 Half term break Excellant staff brilliant service what more can you say very child friendly to an inquisitive 4 year old February 24, 2014
Rated 5.0 out of 5.0 by Always an enjoyable stay. I usually stay 2 - 3 nights to cover my retailers in Dorset and I'm always well looked after at Poole. February 22, 2014
Rated 3.0 out of 5.0 by end of a weekend away arrived early after travelling by train 14:40 room was not ready and waited over 1 hour to be told it was ready, room small but comfortable however the bed for a double bed seemed small. did not sleep well, booked early morning call and that was 20 mins late. food and drink was a little bit pricey but overall I would stay again if in the area. February 13, 2014
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