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Rated 3.8 out of 5 by 595 reviewers.
Rated 5.0 out of 5.0 by summer break apart from trying to find this hotel it is truly worth the stay June 27, 2016
Rated 5.0 out of 5.0 by all round good quality Felt reception, bedrooms and restaurant were always clean. bedroom well appointed and comfortable slept well. Staff very pleasant and helpful. fairly good value for money. Good car parking facilities. One small moan the bar area for an evening drink was very stark and we tended to avoid it after first night June 22, 2016
Rated 2.0 out of 5.0 by Lack of customer service Wrote a complaint to customer services about stay.Was told i would be contacted within 48 hours but have heard nothing since!Now been ten days! Doesn't look like i will get my missing points and be aware if you book rooms you may not get them due to computor glitches!!! The words from the guy on check in!!! June 22, 2016
Rated 5.0 out of 5.0 by comfortable bed very clean tidy hotel comfortable room everything provided good quiet location June 22, 2016
Rated 4.0 out of 5.0 by Good location For the business that we wanted to do in the town of Poole the location of the hotel was excellent June 19, 2016
Rated 4.0 out of 5.0 by Service and food Vey good service from hotel staff and good breakfast June 15, 2016
Rated 5.0 out of 5.0 by Lovely Staff Have stayed here a couple of times now, cannot fault the staff at all, very friendly. Hotel is perfect for beach breaks The only downside is that they don't do Bacon at breakfast, which is a shame as a Full English Breakfast consists of Bacon. Everything else is lovely and will definitely stay again. June 13, 2016
Rated 4.0 out of 5.0 by Not bad a place to stay with the kids for a weekend break I stayed for 2 nights recently with 2 children. Great greeting on arrival and with the IHG membership check-in and check-out occurred in less than 1 minute. A map was given with directions to town, shops, places to eat and leisure spots around Poole. Kids loved the place and internet access was reasonably good though the tv package could be improved. Only issue was I did not sleep very well, the mattress was too hard, the air condition did not work just kept blowing warm air and I could hear the noise from the other next door rooms and corridor which bothered me because I am a light sleeper. We discovered a little gem just 2 minutes walk behind the hotel: Poole Park with a Lake which you can walk around (5km) and the kids and I enjoyed it with the outside gym stations positioned every 2000m around the lake. This is useful local knowledge that some guests would appreciate knowing too. Overall good value for money but do get some memory foam mattresses and better quality pillows. June 11, 2016
  • 2016-06-27 T18:20:56.627-05:00
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