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Rated 3.8 out of 5 by 518 reviewers.
Rated 5.0 out of 5.0 by Once again great service from Holiday Inns Once again we had a very pleasant stay in a Holiday Inn Express. The hotel is ideally located for the town and the quay with plenty of parking. Spotlessly clean with cheerful, helpful staff and as normal comfortable rooms, Breakfast was good, hot and plentiful with a good selection I know people complain about the lack of bacon but quite honestly there is plenty of choice and for the price we paid we couldn't fault it. February 4, 2016
Rated 4.0 out of 5.0 by Comfy bed Holiday Inn guests should NOT be charged £5 to use car park. Facilities fine otherwise. February 2, 2016
Rated 3.0 out of 5.0 by Helpful staff - but room average The staff were generally welcoming, although did not offer a drink or points in line with membership rewards. Also helped by ordering a taxi the next morning. However, the room was not quite to the standard of other Holiday Inn Expresses i have stayed in recently. Cleanliness could be improved as well as the noises periodically coming from the air con. May have just been a bad room, so won't stop me staying with IHG in the future. January 29, 2016
Rated 4.0 out of 5.0 by Disappointing We paid £12 extra for a room upgrade whioch seemed to be a waste of money. As far as we were concerned it was just like a standard room. January 28, 2016
Rated 4.0 out of 5.0 by Stay at Poole Excellent location for all services and town centre. Really good staff who give the best service sometimes under difficult circumstances. January 22, 2016
Rated 4.0 out of 5.0 by Clean & comfortable Clean & comfortable hotel, staff polite. Did report a smell from the bathroom when i first went in the room but nothing changed for the 2 days i was i the hotel. January 20, 2016
Rated 4.0 out of 5.0 by Poole on Business, good location Ideal for access to town and the quays, bit awkward to get in to car park as also access to bus station and shopping car park, don't miss the turn January 19, 2016
Rated 3.0 out of 5.0 by Fine for an overnight stay There's not a huge choice of IHG Hotels in this area and I was just looking for a base for 1 night when visiting some friends. The welcome and check-in process was good (even the explanation that the room keycards are mis-printed!) and the room was clean and bright. Staff were happy to give me a small jug of fresh milk as I hate the little cartons and also asked if I needed anything else. Breakfast was nice and fresh with the usual fairly limited choice however, I appreciate that it's included in the rate and find there to be enough options. Paying to park always niggles me a bit but on arrival I was informed it was included in my room rate which was good but it does put me off sometimes. January 16, 2016
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