Rated 3.8 out of 5 by 414
Rated 5.0 out of 5.0 by Northernchris Very nice stay
As per usual Holiday Inn beats the rest, I always choose to stay in these hotels when ever possible
July 28, 2015
Rated 4.0 out of 5.0 by Citroen Max
The staff were most helpful and attentive. They willingly and promptly ordered taxis for each night. Rooms are clean, well equipped and comfortable. The breakfast is nicely varied and constantly restocked. The sausages are absolutely delicious. The newly decorated and equipped superior rooms are definitely worth the extra fee if you are on holiday
July 26, 2015
Rated 3.0 out of 5.0 by channel islands could be better
stayed 0ne night with my daughter had a room faceing the road the double glazing does not cut out road noise so we didnt get a good nights sleep and were woken early with buses parked on the slip road at 630 am with the engines running
breakfast wasnt good only cold beans cold sasauge and over cooked scrambled egg no sign of a proper fry up
made do with contineltal
i felt this was over priced and wont be using holiday inn again
July 24, 2015
Rated 5.0 out of 5.0 by awebster48 All round winner
Absolutely nothing to moan about. Hotel grounds, reception and room perfectly clean. Bonus with free car park. Room was not stuffy or noisy air con. A very pleasant stay. I would have loved it more if it was situated nearer to the Quay but you can't have everything.
July 22, 2015
Rated 2.0 out of 5.0 by McAJ Averrage but a bit disappointing
Generally, a disappointing stay.
All staff we encountered or dealt with were consistently unfriendly. Don't think I saw one smiling staff member. Whether it be check in staff or staff at the breakfast...didnt really feel welcomed.
When we checked in the evening, I asked the person checking me in whether to see if he logged my Rewards club card number so I could ensure I collected my points - he told be to speak to the team in the morning.
When I told him that I have 2 separate 1 day reservations - rather than try to understand what I was saying - told me the team in the morning.
Basically anything I asked for or about - I was referred to the morning team. Other than check me in, he could not be of any help. But the impression I got was that he didn't really want to help.
Probably my most disappointing stay in an IHG hotel to date.
July 21, 2015
Rated 2.0 out of 5.0 by D and Holiday Inn Poole
Disappointing in many respects, but not a total disaster due to the friendly and positive front desk staff.
An unacceptably high number of reward points were required to book a room at this site e.g. we could have stayed at the Crowne Plaza, Heathrow for 5000 fewer points.
July 20, 2015
Rated 3.0 out of 5.0 by Morsgucci OK but?
A good location, disappointed that this hotel group have taken out all the baths. Worse still they do not supply soap and for some one with arthritis like me it is impossible to use their dispensers. Also no face cloth is supplied so my husband could not put soap on a cloth for me. The room temperature is far to high for a comfortable nights sleep. Staff were very good.
July 20, 2015
Rated 4.0 out of 5.0 by Mike t Quiet and relaxing
A good standard Holiday Inn Express hotel in an excellent location with good parking and access. Matt on reception is a font of knowledge about Poole, its destinations and the local restaurants including what could be the best Fish
July 19, 2015