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Rated 4.6 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by Swimming Pool I would recommend having a few umbrellas at the pool. My grandchildren love to swim but due to the sun they were not able to swim long as their was no umbrellas to reduce the sun affect for me. July 1, 2015
Rated 5.0 out of 5.0 by Friendly helpful staff this is absolutely the best stay in a hotel I have ever had The place was elegant ,we were treated with respect,we were honored as if family .we had everything available that we might need while away from home.Everything worked properly,any directions we needed were supplied and done with a smile. Thanks Theresa June 30, 2015
Rated 5.0 out of 5.0 by Unexpected stay Staying at H.I. Express was not in our plans. To our surprise this H.I. at the mall was great! When we checked in, don't think the desk clerk was having a good day, however all was forgotten when we reached our room. Wonderful and everything we have come to expect. Great rest, and breakfast. Over our 2 day stay all other hotel staff were friendly and professional. Would highly recommend this property to anyone coming to Port Arthur. June 2, 2015
Rated 4.0 out of 5.0 by Holiday Inn Express Port Arthur TX Holiday Inn Express Port Arthur TX served my purposes well. Quick check in and out, clean room, great breakfast, very close to the highways that lead to the refineries. June 1, 2015
Rated 5.0 out of 5.0 by Team Effort Ms Tonya, the hotel manager keeps her team informed of the importance of the service they provide . Customer Service is the name of the game in Hotel business and Ms Tonya is at the top of her game. I know from personal experience. May 27, 2015
Rated 5.0 out of 5.0 by Awesome sleep The bed was wonderful. I highly recommend this hotel. I would like to find out what kind of bed they have, might get one. May 27, 2015
Rated 5.0 out of 5.0 by Relaxing and comfortable We have stayed in the area previously and this hotel is the best in the area. May 27, 2015
Rated 5.0 out of 5.0 by Port Arthur Central Mall Great place to stay for business or leisure. Wonderful access to good shopping and great restaurants. The beds are comfortable and you'll sleep well. They don't have those aggravating sensors on the thermostat, so you set the temperature the way You want to sleep at night...this is a Big feature for me and my wife since we can't sleep if the room gets too warm and we don't want to wake up multiple times during the night and wave our arms like lunatics just the get the air to come back on. May 12, 2015
  • 2015-07-05T10:28:21.558-05:00
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