Rated 4.7 out of 5 by 42
Rated 5.0 out of 5.0 by C1220 Large room with great amenities
We found our room to be larger than other hotels, with very comfortable beds, Bath and Body Works toiletries, a refrigerator and a microwave, and a nice breakfast assortment. My only complaint is that the shower water was not hot enough; it was warm but not hot. Other than that, no problems at all.
December 3, 2013
Rated 5.0 out of 5.0 by pakman1819 Nothing short of a great stay...
A memorable stay, facilities were top notch. Staff was great and service was excellent.
November 24, 2013
Rated 5.0 out of 5.0 by Texas1202 Great place to stay!
Excellent service, super clean, friendly staff.....
November 19, 2013
Rated 5.0 out of 5.0 by Crook Great place
I have stayed here over 15 nights just during this year and have never had a bad experience. Very friendly staff. Not just front desk but all workers.
November 17, 2013
Rated 5.0 out of 5.0 by William6825 Great service at breakfast
The lady taking care of the breakfast was efficient, very friendly, and made our stay seem like we were in our own home.
November 1, 2013
Rated 5.0 out of 5.0 Great room and awesome bed!
This is our fourth stay. The room was wonderful. The bed was extremely comfortable and I had a good nights sleep.
The staff were extremely friendly and helpful.
Only down side...
I would recommend not staying on the bottom floor by the breakfast area if there is a choice. It is a bit noisy at breakfast time. I would also say the breakfast overall is good but the egg dish seems too processed and not very tasty-but all that said
I would definitely stay again bc of the room,service and bed!
October 7, 2013
Rated 4.0 out of 5.0 by N2foru Good hotel
Nice clean rooms and property. Staff was good but service was not. Working nights( 6P-6A ) the only way to have the room serviced was to stay up past 9am or get up before 230 pm. Had hospitality call my room at 215 waking me to see if I needed anything even tho the do not disturb card was in the door.
Also they don't recognize that you are a long time IHG rewards member.
October 2, 2013
Rated 5.0 out of 5.0 by Cajun21 Room was comfortable and the service was great
The room was clean and the bed was very comfortable. Your staff was very friendly and helpful. The breakfast was good. Don't know what else to say but I will stay here again when I come back to Port Arthur.
September 30, 2013