Rated 4.6 out of 5 by 115
Rated 5.0 out of 5.0 by Sam202 Unexpected stay
Staying at H.I. Express was not in our plans. To our surprise this H.I. at the mall was great! When we checked in, don't think the desk clerk was having a good day, however all was forgotten when we reached our room. Wonderful and everything we have come to expect. Great rest, and breakfast. Over our 2 day stay all other hotel staff were friendly and professional. Would highly recommend this property to anyone coming to Port Arthur.
June 2, 2015
Rated 4.0 out of 5.0 by Jolyon Holiday Inn Express Port Arthur TX
Holiday Inn Express Port Arthur TX served my purposes well. Quick check in and out, clean room, great breakfast, very close to the highways that lead to the refineries.
June 1, 2015
Rated 5.0 out of 5.0 by Mr. Michael D Team Effort
Ms Tonya, the hotel manager keeps her team informed of the importance of the service they provide . Customer Service is the name of the game in Hotel business and Ms Tonya is at the top of her game. I know from personal experience.
May 27, 2015
Rated 5.0 out of 5.0 by jwdesselle Awesome sleep
The bed was wonderful. I highly recommend this hotel. I would like to find out what kind of bed they have, might get one.
May 27, 2015
Rated 5.0 out of 5.0 by Together As One Relaxing and comfortable
We have stayed in the area previously and this hotel is the best in the area.
May 27, 2015
Rated 5.0 out of 5.0 by TeamManMike Port Arthur Central Mall
Great place to stay for business or leisure. Wonderful access to good shopping and great restaurants. The beds are comfortable and you'll sleep well. They don't have those aggravating sensors on the thermostat, so you set the temperature the way You want to sleep at night...this is a Big feature for me and my wife since we can't sleep if the room gets too warm and we don't want to wake up multiple times during the night and wave our arms like lunatics just the get the air to come back on.
May 12, 2015
Rated 5.0 out of 5.0 by Katherine1321 Excellent service and a great night's sleep
The room was very clean and quiet. The beds were extremely comfortable and I got the best week of sleep that I'd had in a very long time. The hotel staff was incredibly friendly and provided great service. I've stayed at many hotels but I always get such great service from Holiday Inn Express that I'm making them my primary choice for my hotel stay no matter where I go!
April 28, 2015
Rated 5.0 out of 5.0 by EngineerWV Great Business hotel
Thanks for the great business stay, I'll be back. Enjoyed the fitness center and hotel staff was great.
April 27, 2015