Rated 5.0 out of 5.0 by
Jole The Balcony Rooms
This is my second time staying at this Holiday Inn. I would recommend it everyone. The staff is very polite and helpful with everything you need. The beds are great and there is nothing more relaxing in the evening than sitting on the balcony and watching the various types of wildlife on the lake. I have stayed a a lot of hotels over the years and I would rate this balcony room as among the best!
March 21, 2013
Rated 4.0 out of 5.0 by Golfer2 Overall good stay
All went really well. The front desk staff was awesome! Pool was clean and welcoming. Great local restaurants close by and recommended by staff. Only downside was that wake-up calls came late...almost missed a flight. Make sure you set the alarm in the room.
March 14, 2013
Rated 4.0 out of 5.0 by BaseballMom515 Nice room and service
The hotel is very clean and staff were friendly. It was very busy during our staff which led to some overcrowding in the breakfast area. Staff was gracious in trying to accomodate the overflow crowd.
The only negative part of the stay was limited wireless access. They recently remodeled the hotel and removed ethernet cables. The wireless routers don't appear sufficient for the size of the hotel as service was sporadic.
March 8, 2013
Rated 3.0 out of 5.0 by Exterminator Shared room with unwanted guests
After checking in we went to a local restaurant and ate, returning to our room to watch a little television and get some rest. All is going well until my wife starts to scream. A mouse is running around on the floor. She insisted that I get the mouse out of the room for obvious reasons. I kill the mouse and continue to watch the TV. She insisted that sleeping in this room will be impossible for her. So she goes to the front desk to ask to be moved to another room. The night clerk tells her the hotel is full and offers to give us our money back so we can go to another hotel. Not exactly the response a guest wants or expects to hear a 11 pm. So Holiday Inn Express Port Charlotte you will not be getting any more of our business.
Thank You!
February 19, 2013
Rated 5.0 out of 5.0 by gfg8000 GREAT SERVICE
Employees I come in contact with are great. These are the front
desk people. Do not know all of the first names, but they are all great.
February 11, 2013
Rated 5.0 out of 5.0 by Brenda64 Great Staff
We enjoyed our stay. The front desk staff were awesome and very accommodating! The woman who worked the breakfast area Thursday and Friday was very nice and helpful by recommending things to do in the area. We would definitely recommend staying here!
January 25, 2013
Rated 2.0 out of 5.0 by BoxOfRocks Disappointed.
When I booked this hotel I didn't realize they were in the midst of a renovation.
I wish I was told.
I requested a room on the highest floor which I did receive. Little did I know that even though I booked a "Non-smoking" room I was smelling the rest of the 3rd floor's cigarette smoke from the other guests who smoke--mainly on that floor!
I wish I was told.
Did I mention there was a chair in the outdoor "heated" pool? Apparently, it was windy the night before and it was blown into the pool.
I checked in after 3PM...no one checked the pool area??
The website for this locale states that it has a pool table and darts.
It has neither.
Perhaps after the renovation is done the quirks will be worked out.
I feel I overpaid for basically a bed and a breakfast.
January 24, 2013
Rated 5.0 out of 5.0 by GmaG Newly Remodeled
Room was just remodeled and it was great. Beds very comfortable and nice couch for extra sitting.
January 6, 2013
Rated 4.0 out of 5.0 by minsmeanderings nice staff, refurbing and refreshing place
COLD pool- outside and not heated, but went in anyway
January 5, 2013
Rated 5.0 out of 5.0 by Lippinbb Updated, Renovated Holiday Inn Express
We stayed during the renovation and had a brand new comfortable and appealing room, the staff was most helpful and the breakfast was very nice. Even though we were there during a major renovation, it really wasn't a distraction at all.
November 23, 2012
Rated 5.0 out of 5.0 by Carter70 Very comfortable and relaxing
We enjoyed staying in your hotel. Clean, very friendly and enjoyed the special touch for Priorety Members. Thank you
November 23, 2012
Rated 5.0 out of 5.0 by DustyDW Excellent king-bed room; fanatastic breakfast; friendly and competent staff
Of the dozen HIE I have stayed this was best experience by far!
Even while hotel under renovation staff provided me with excellent room on very little notice. Breakfast was standard HIE fare, but person running breakfast service cared greatly that all items were fresh and plentiful and the breakfast area was immaculate throughout the breakfast period. Staff was exceedingly friendly and helpful at my every request. Well done!
November 14, 2012