Rated 4.5 out of 5 by 55
Rated 5.0 out of 5.0 by suzanna1 Friendly staff and very helpful
Nicole and Sandra were extremely helpful and very friendly. I will stay with you again in the future for sure.I recommend your hotel to my family and friends.
January 27, 2014
Rated 3.0 out of 5.0 by ClarkB excellent manager response
We had two minor problems both of which were addressed. The mgr. apologized and gave us a discount...nice lady. I am a Priority Member and will continue to patronize these hotels
January 27, 2014
Rated 5.0 out of 5.0 by JRT & MLT Great room and Excellent Service
The suite was spacious and nice. The staff was very freindly and helpful in finding places to visit and eat. We spent two nights there and will come back again.
January 13, 2014
Rated 5.0 out of 5.0 by slu3517 Clean and Comfortable
The staff was excellant the rooms clean and comfortable. I would definately stay at this facility again.
January 7, 2014
Rated 5.0 out of 5.0 by fngtravel Planned one night, stayed five!
We checked in, planning to stay just one night, our plans for the remainder of the week still up in the air. After seeing the spacious suite and the comfortable bed, we decided to stay for 4 more nights. This became our base of operations for the rest of our stay on the west coast of Florida. The King Suite included a mini-fridge, microwave, and coffee maker, set up nicely with a "bar' sink. The sitting area was a pleasant change from only having the bed to sit on for light meals, planning our adventures, etc. We enjoyed our stay very much!
January 5, 2014
Rated 5.0 out of 5.0 by Amber21 Impressed and will be back
I had an amazing experience, under a quite stressful family emergency we stay at this facility. The staff accommodated my needs and were overly helpful. The breakfast was way above average and the staff handling the food was helpful. I had a restful experience and was surprised at the value for my dollar. I have stay at expensive hotels all over and not receive the kind, patient, and thorough help from the staff. This will be my new favorite hotel.
January 1, 2014
Rated 5.0 out of 5.0 by JimboS 56 Christmas with Family
Excellent in every aspect. The managers and staff were always helpful and pleasant. When coming down late for breakfast, we were treated so nice and it was certainly more than we expected.
December 29, 2013
Rated 5.0 out of 5.0 by Workingontheroad Great Staff
I spent 4 nights at this hotel traveling on business. The room was clean and comfortable and a good size suite type. The bed was very comfortable. My birthday fell during my stay, my husband and daughter joined me mid week to celebrate - the staff assisted me in booking an extra room right across the hall on short notice. Oh, and every staff I encountered that day wished me a happy birthday.
It would be nice to see this hotel get a face lift as it looks like an older property - but over all I cannot complain about my accommodations at all.
December 16, 2013
Rated 5.0 out of 5.0 by Seadav Great Service
I have always stayed at this location when I am down visiting family. This time we were having a celebration of life for my aunt that passed away and Everybody there was so nice. They allowed me to use their lobby lounge for the celebration. All the staff was great as they always are when I stay, but they were extra kind to everybody there . I will continue to stay there when I am down south and would reccomend this place to anybody. They are great.
December 4, 2013
Rated 5.0 out of 5.0 by hemlocker Great Staff
I awoke with a terrible headache and discovered I had no Tylenol with me. Went to the front desk and was told they do not have such items (disappointed with that.) BUT, Jaci who was in charged of the breakfast are was kind enough to drive down the street and purchase the tylenol for me. That's SUPER SERVICE! What a charming and thoughtful lady. She deserves a bonus!
November 19, 2013
Rated 5.0 out of 5.0 by DavidTally2 Typical Holiday Inn Express
I'm a "road warrior." Over 100 days in hotels, IHG platinum since they rolled it out. I stay in the IHG family a lot. You always know what you get with a HI Express; that’s nice. I called the hotel in advance of arrival for local information and the lady was very nice. Same when I checked in; top notch. Nice room, A/C worked great, good TV, and a nice bed. What else do you need!
One minor irritant, and this is not unique to this hotel: Ice machine on the ground floor only. I never understand why hotels can’t put an ice machine on every floor. I like to get up and fix an iced tea early in the morning; I don’t want to have to get dressed and go up or down an elevator to get ice.
When you travel like I do, you notice small things.
I’ll be back again. I hope they have more than one ice machine then.
November 6, 2013
Rated 5.0 out of 5.0 by 77Sandy Very nice hotel!
Overall experience was very good. Hotel is very clean, and staff is great!
November 2, 2013
Rated 3.0 out of 5.0 by imready Poor managment
I had a couple of problems with this hotel. I am a Platinum priority club member and was disappointed with the staff. I requested a call from the General Manager and I never received it. Very unhappy about that.
November 2, 2013
Rated 5.0 out of 5.0 by mvancini Great service and hot breakfast
The staff is the best, they were able to work my schedule out and got a return just waiting till I get in. Thanks Holiday inn.
October 15, 2013
Rated 5.0 out of 5.0 by JanInMassachusetts Ahhh.... Just What I Wanted
I was in Port Charlotte to visit a family member, and this was my first stay in a hotel in the area.
I thought "Express" meant that comfort, room features and amenities would be very basic -- not here! I was pleasantly surprised that there was a refrigerator (with a small freezer, even!), microwave and REAL coffee pot in my room.
And the free breakfast included hot and cold choices, fresh fruit and several kinds of coffee.
All members of the staff were helpful, friendly, - and in one instance answered my question by OFFERING to do something for me. This kind of service is very rare, even in the more "upscale" hotels.
So for me and my stay, "Express" meant EX-cellent!
I'll definitely be back!
September 6, 2013
Rated 5.0 out of 5.0 by littleBB Clean and well kept hotel
Always the hotel I stay at when I have business in the area.
The staff are friendly and knowledgable of the surrounding area.
September 2, 2013
Rated 1.0 out of 5.0 by Indy27fl12 Good place if you want roaches next to you!!
Terrible experience roaches on ceilings and walls at night
I wouldn't stay here again cleaning service don't change
Towels and took my own thinking that belong to the hotel
Skip this place!!!
August 30, 2013
Rated 4.0 out of 5.0 by jeff66 great staff and breakfast
From the minute I walked in the staff was helpful and courteous with all my questions and needs. The breakfast bar was as good as any you have to pay for. I will definetly be back if i am in the area.
August 3, 2013
Rated 4.0 out of 5.0 Quiet and cozy
This location provides a quiet cozy place to rest from area activities, conveniently located near highway and big store shopping; rooms are small but comfortable; pool small but well maintained,same with fitness room.Breakfast is what you expect from hotels at this level;simple but good enough;this property maintains the pantry area very well- neat,clean and cozy. Lobby desk was cold but warmed up by the end of our stay. Beds were well above average and very comfortable. Housekeeping was attentive to needs while we were away;room was neat and all towels and amenities were provided; however if you need to sleep in and need late afternoon service, you will have to ask for it, the main staff completes service by 2 or 3. Staff is conscious of disturbance of guests, hallways were quiet and room attendants do not knock on doors before 10am. Overall, small but very comfortable, clean and neat. Recommended. Will stay again.
July 27, 2013
Rated 4.0 out of 5.0 by boltonbrew Port Charlotte Review
The check in and check out staff was verfy polite and helpful. The staff in the kitchen area were verfy polite. The room was extremely clean and comfortable.
I enjoyed my stay at this site very much.
July 21, 2013
Rated 5.0 out of 5.0 by Deidre Unbelievable customer service
While on a 4th of July motorcycle trip, we had the pleasure of staying here. We had been riding all day, stopped by a Harley shop in port Charlotte, then went to the holiday inn express for some much needed rest from the sun. As I was walking in, the heel from the boots I had just bought at the Harley shop popped off. I was at the desk calling the Harley shop to see if I could return them the next day. They were not open the following day. The thought of getting back on the MC and riding back there was not very appealing. The front desk manager had over heard my conversation and could evidently see my frustration; and offered to drive me to the Harley shop. Unbelievable! Who does this? Tracie drove me there and was so incredibly nice. Our overnight stay at this hotel was wonderful. A special thank you to Tracie. I hope the hotel management is aware of what an outstanding and friendly person they have representing their establishment
July 13, 2013
Rated 5.0 out of 5.0 by Littleddie Outstanding Service
Don't wait until you get any further to pull off the highway and get a room. Outstanding service, unbelievably friendly, and very well priced. Additionally, the breakfast was much better than at similar hotels. Great Job Punta Gorda/Deep Creek/Port Charlotte HIExpress!!!
July 2, 2013
Rated 5.0 out of 5.0 by mimicarol Excellent Service
Staff went out of their way to accommodate us when our plans changed at the last minute.
Room was very spacious, bed okay (I'm used to my Select-Comfort mattress at home). I do wish they had exhaust fans in the bathroom.
We love, love, loved the pancake maker at breakfast!!!!
June 26, 2013
Rated 5.0 out of 5.0 by pck228 Nice Place
Not only is this an "easy-on, easy-off" access to I-75 hotel, but all the staff is so nice and friendly when you are there, and breakfast is great each morning.
June 23, 2013
Rated 5.0 out of 5.0 by pck228 Great place to kick back in
Wonderful place to stay in while in the Port Charolotte/Punta Gorda area.
June 6, 2013
Rated 5.0 out of 5.0 by dreamer2 Friendly staff
Stayed for 2 nights in May. Room was clean and comfortable. Beds were very comfortable and choice of soft or firm pillows. Staff was very friendly and cookies on check-in counter were absolutely delicious. Located just off I-75 and close to Fort Myers and some beautiful beaches.
May 27, 2013
Rated 5.0 out of 5.0 by bigdave001 pleasant staff and facility
iHAVE ALWAYS HAD A GOOD EXPERIENCE H.I. AND RECCOMEND IT TO MY FRIENDS
May 24, 2013
Rated 5.0 out of 5.0 by Markchevy Great Service
The staff at the Port Charlotte hotel are always friendly and welcoming! The facility is kept up and is always clean. I would highly recommend this hotel.
April 26, 2013
Rated 5.0 out of 5.0 by RickyandLucy86 Loved the balcony
The overall experience was excellent. Absolutely a plus to have very soft towels after a little to much sun at the pool. Our balcony room provided us with an awesome and peaceful view of the lake. We also enjoyed seeing the resident alligator in the pond - but thankfully at a good distance. We will definitely choose this hotel again should we be back in Port Charlotte.
April 23, 2013
Rated 3.0 out of 5.0 by Connieg147 Adequate
The breakfast was adequate, but not great. The eggs were salty and I could not eat them. The second day my group went to Subway for breakfast. The room was okay. The fire alarm went off while we were sleeping. My group proceeded to go to the lobby. The clerk told us the fire department was on it's way but we should go back to our rooms. He stated someone may have been smoking. I did not go back to my room until the fire department gave an all clear for fire. All I could think of was on 9/11 the people in the tower were told to stay on their floor and they died. I just don't think people should be sent back to their rooms until the fire department gives the all clear.
April 19, 2013