Rated 4.3 out of 5 by 102
Rated 3.0 out of 5.0 by Astratis Good place, bad location
The front desk service was good. No complaint
The breakfast was fine. Warm, fresh, No complaints
Pool, fitness room was clean and kept up
The complaints i do have;
Coffee in the lobby, if not got in the AM, is likely cold. Its not kept hot throughout the day. When i get in, i like a hot cup of coffee. I checked 3 coffee containers down in the lobby and they were all full of cold coffee. I was disappointed that the coffee was available, but not maintained and ice cold. Im not an "iced coffee" type of guy.
AT&T Cell Signal
There was little to no cell signal in the room. Thats not the hotels fault i dont think? AT&T apparently doesnt have good cell reception in Port Clinton in this area. Nonetheless, i was without cell signal in my room. Made for an uncomfortable stay.
WIFI although on, was non existant in the room. Down the hall it was a great signal but in Room 234, there was no WIFI. It may pick up a single bar at times but a minute later it would drop the signal completely. My Iphone, and blackberry, and Laptop would not hold or aquire the weak WIFI signal. Advertising WIFI was a false statement for a hotel to make if their signal is too weak to reach the rooms.
Missing items in the room;
There was no bar soap in the bathroom. I found shampoo and conditioner, lotion, but no bar soap. When the room was cleaned they restocked the bar soap. Same goes for the Coffee in the room. It was missing. (why i went downstairs in my above comment about the coffee). Again, when the room was serviced the following day they restocked the coffee. Point is, those items should have been present upon my check in. They were not.
Overall I had an OK stay but the above items have me thinking i may check out another hotel next time. Our company is up in the area every year and we always stay here. It may be time to see what else Port Clinton has to offer.
February 26, 2014
Rated 5.0 out of 5.0 by Big joe734 I plan on visiting again soon
I had a pleasant stay, hot tub and pool was great. Staff was top notch and very quick to check me in. No complaints.
February 24, 2014
Rated 5.0 out of 5.0 by Gillbot Superb place to stay!
After sleeping elsewhere for a night in less than desirable conditions, I went looking for another hotel. I stopped in and the staff were extremely understanding and told me they would call if something came available. Lucky for me a room opened up and they called me right away! Very glad they took the time to help out someone stuck in a jam.
February 24, 2014
Rated 5.0 out of 5.0 by bp6623 Great hotel and staff
I always enjoy my stay here and the staff is amazing
February 17, 2014
Rated 5.0 out of 5.0 by updoqueen51 king suite
Our room was very clean and comfortable.
All staff members were very helpful and a pleasure to deal with.
We definitely plan to stay there again.
November 20, 2013
Rated 5.0 out of 5.0 by CPRLADY2 Caring and thoughtful staff. Customer care really is recognized here.
Our first time there. Great location and the staff was very friendly. Love having a pool and hot tub to relax in and unwind the day. Really appreciated the customer care. Love being a platinum member and the extras that build on the concept. Thank you for meeting my requests and calling me with the details. That was a great way to begin a great stay. That will be my place to recommend to others for sure!!!.
November 15, 2013
Rated 5.0 out of 5.0 by 2013Retired Another nice night.
The staff was friendly and helpful on places to eat. Facilities were everything I've come to expect from Holiday Inn.
November 11, 2013
Rated 5.0 out of 5.0 by Steven79 Amazing hotel
The staff at this hotel makes you feel like you're at home. They are friendly and take care of you. I would recommend this place to anyone.
November 4, 2013