Rated 4.3 out of 5 by 98
Rated 5.0 out of 5.0 by updoqueen51 king suite
Our room was very clean and comfortable.
All staff members were very helpful and a pleasure to deal with.
We definitely plan to stay there again.
November 20, 2013
Rated 5.0 out of 5.0 by CPRLADY2 Caring and thoughtful staff. Customer care really is recognized here.
Our first time there. Great location and the staff was very friendly. Love having a pool and hot tub to relax in and unwind the day. Really appreciated the customer care. Love being a platinum member and the extras that build on the concept. Thank you for meeting my requests and calling me with the details. That was a great way to begin a great stay. That will be my place to recommend to others for sure!!!.
November 15, 2013
Rated 5.0 out of 5.0 by 2013Retired Another nice night.
The staff was friendly and helpful on places to eat. Facilities were everything I've come to expect from Holiday Inn.
November 11, 2013
Rated 5.0 out of 5.0 by Steven79 Amazing hotel
The staff at this hotel makes you feel like you're at home. They are friendly and take care of you. I would recommend this place to anyone.
November 4, 2013
Rated 5.0 out of 5.0 by comptaz Good place
Everything is nice and clean. Staff pleasant. A good value in this area of the country.
October 23, 2013
Rated 5.0 out of 5.0 by bp6623 October visit
As always the best hotel to be at. The staff is top notch!!! I always enjoy being there!!!!
October 23, 2013
Rated 4.0 out of 5.0 by acofish friendly helpful staff
Room was okay, clean and comfortable...we didn't spend much time in it; just sleeping. The lady at the front desk who checked us in was very friendly and helpful. The shuttle drivers were very friendly, as were the ladies who ran the breakfast. All in all a good stay. Kudos and thanks to the friendly helpful staff!
October 22, 2013
Rated 3.0 out of 5.0 by princesscarmel1 I've always liked Holiday Inn Express Hotels, but....
The Holiday Inn Express Hotel in Port Clinton is obviously a newer hotel and their contemporary decor is attractive. However, I can't say I received the same amenities at this location as I have received at other locations. As a reward member, I am usually offered a snack and a bottled water when I check in. Not a big deal, but it's nice. The main complaint is that I did not get the type of room I requested. When I tried to get it changed, I was told the hotel was booked, which it obviously was not, and also because of the site the room was booked through, I got what I got. I have booked through a couple different sites and have never had this problem. The bed was too small and uncomfortable. I mentioned this at check out and briefly went over the booking mistake again. The desk attendant was nice and gave the obligatory apology, but offered no kind of compensation. I doubt that I'd stay at this location again.
October 17, 2013