Rated 4.2 out of 5 by 165
Rated 5.0 out of 5.0 by Diott Home away from home
Included my comments about staff and room in the survey.
September 8, 2014
Rated 4.0 out of 5.0 by 2fortravel Unexpected gem in Santa Barbara
Enjoyed our comfortable overnight stay in this charming hotel. Location is great and service was excellent.
September 6, 2014
Rated 5.0 out of 5.0 by Travel247 Great Experience
Really enjoy the Holiday Inn Santa Barbara. Located in a prime spot downtown. Able to walk to numerous restaurants, bars, shops and even the beach/pier! Rooms are clean and relaxing.
September 4, 2014
Rated 4.0 out of 5.0 by magxxxxxx santa barbara
good hotel, recommend to others.xxxxxxxxxxxxxxxxxx
August 30, 2014
Rated 4.0 out of 5.0 by lmcerrn Surprisingly pleasant
Cute, historic hotel with good location, comfortable, close to shopping
August 27, 2014
Rated 5.0 out of 5.0 by Moving along Central Location, great room and extremely helpful staff
While we only stayed one night, we could not recommend it more highly. There were three in our party, and the room was very spacious and up to date with two queen beds and lots of space. The staff were very welcoming and helpful in allowing a later check out due to illness in our party. We were able to walk to the beach and restaurants from this convenient location. Only negative, is that there is a charge for parking considering the price of the Hotel. This is also unusual for Holiday Inns.
August 26, 2014
Rated 4.0 out of 5.0 by Tom2310 Good Location Alot of Noise
The front checkin staff was superb. They were friendly, courteous, and treated us like valued customers. The breakfast food was good, and the location was superb where we could walk to our destination.
The only bad thing was the noise from the bar across the street until 2 am. We were given a room facing the bar. It was very noisy and we did not get much sleep. Unfortunately we did not tell the front desk until the following morning. We thought is was such a hassle to change rooms at 1 am.
In the future, I recommend that the staff warn customers about the noise. They could also derate the cost of the room to reflect the loud noise.
August 25, 2014
Rated 5.0 out of 5.0 by AlisaG Great hotel for work stay
I spent 4 nights at this property last week and will definitely stay here again. I come to Santa Barbara about once a month for work and the Holiday In Express is in a great location - just a few blocks from my office. It's right off State Street so all the shops and restaurants are within walking distance too. The room was large and extremely clean. 3 large windows (thought they don't open very wide) and air conditioning which is a unique thing in SB. Great work space and free wifi made working from here easy too. Plus the wifi works on the 2nd floor patio which was a pleasant change from the office or room. The hotel is also just blocks from the beach so it's close enough for vacationers as well. I also liked the hotel because of the interior hallways which made it quieter and felt safer than many of the beachfront properties. The staff were all friendly and very professional. I look forward to returning!
August 25, 2014
Rated 5.0 out of 5.0 by Om237465 Very nice hotel, great location
The location of this hotel is fabulous. The decor is cute--it's a historic building. The room was clean and nice, but the mattress wasn't the greatest. The staff were excellent--very nice, attentive. I would definitely recommend this hotel.
August 21, 2014
Rated 4.0 out of 5.0 by bli120 总体满意
August 20, 2014
Rated 1.0 out of 5.0 by mattSD HORRIBLE and RUDE Management
I have been a long IHG member and have stayed in this hotel over the past few years but whoever hired the night Front Desk gentleman and the Manager HAVE RUINED this place. I've stayed in thousands of hotels all over for work and pleasure this is HANDS DOWN the worst experience I've ever encountered. So much that I'm switching my membership of the IHG (Hotel Group Holiday INN belongs to) to another chain.
Goodbye IHG and HolidayINN.
August 19, 2014
Rated 4.0 out of 5.0 by frequentflyer80 Overall, a good stay
The only real 'problem' with this HIE is that there is no gym faciliites on-site. Otherwise, it was to the level I expect and usually receive from HIE's in Canada and the US.
August 19, 2014
Rated 5.0 out of 5.0 by btg34 Great location and friendly people
I had a very great and excellent expereince. I would strongly recommend this location for a trip to Santa Barbara. Walking distance to the pier and beach - lots of food locations and the staff if friendly
August 14, 2014
Rated 4.0 out of 5.0 by usc123 good location
great location , nice place to stay in Santa Barbra.
August 13, 2014
Rated 3.0 out of 5.0 楼层不隔音
August 12, 2014
Rated 5.0 out of 5.0 by Lumberursine1 Outstanding!!
We absolutely loved this hotel. The rooms were very comfortable and tastefully decorated. The location was perfect, just a few minutes walk to the main shopping area in State Street and a ten minute walk to the beach. We would without a doubt definitely stay here again. What really made it for us was the attentiveness of the staff. Jonathan was fantastic. He really went that extra mile to make our stay more comfortable and was very helpful and knowledgeable with local information and must see places.
Thank you Jonathan and staff.
Robert and Amanda
August 8, 2014
Rated 5.0 out of 5.0 by TimmyT23 Great Hotel
Great hotel and great location!! Service was good. The beds are wonderful.
August 6, 2014
Rated 4.0 out of 5.0 by Elena14 Cozy room
Staff was very friendly. Room was clean but a bit small. The hotel is walking distance from State Street and beach. We stayed one night and it was a bit expensive. Overall it was a pleasant stay.
August 6, 2014
Rated 1.0 out of 5.0 by Billers Terrible experience
Bad start as the hotel reception absolutely stank. The room itself was actually fairly ok, though was about 10 feet from the parking lot.
The bathroom didn't have a great feel.
The walls are terrible thin, and every sounds and footstep could be heard from the room above. We went to bed around midnight to be woken at
02:30 by music and a stampede in the room above ! I called reception who quickly told them to quit the music, though the party continued
I complained at checkout, and was told my parking fee of $12 would be returned. I would rather have had a proper sleep.
The really annoying think is that on the check-in doc, there is actually a box to initial with regards to "neighbourly behaviour" - how ironic.
This terrible experience affected by on-going trip, and the following days were spoiled with being so tired, and one trip was cancelled.
August 5, 2014
Rated 4.0 out of 5.0 by ziggy2014 great location. close to everything.
this review was for room 219. air conditioning was a bit loud and flow is directly over the beds. temperature should be updated to digital. breakfast has good variety. eggs should not have processed cheese included. condiments should be available in more quantity.
August 3, 2014
Rated 5.0 out of 5.0 by Irish gal Perfect location, excellent customer service
A great gem of a hotel, close to everything in Santa Barbara. Walking distance to beach, restaurants, bars, you name it! The staff goes out of their way to assist you in all aspects of your stay.
August 2, 2014
Rated 3.0 out of 5.0 by Beefcake Average Nice but housekeeping missed something.
Dirty Underwear from previous guest were left hanging on door when we got there.
July 25, 2014
Rated 5.0 out of 5.0 by cocacola4 Great location and nice hotel in Santa Barbara
We spent two nights at the Holiday Inn Express, Santa Barbara and had a great experience. The rooms were clean and comfortable, and the hotel staff was genuinely caring and very helpful. We were able to borrow bicycles for an entire morning, with helmets and locks. We also enjoyed the free wine reception on our first evening there. The breakfast was adequate, but not fantastic. Most of all, the location was perfect. We were able to walk or bike all over town. On the whole, this hotel is a very good value for the area.
July 23, 2014
Rated 2.0 out of 5.0 by Jimbo1000 Ants in rooms - Dirty carpeting
When we booked the room, I had seen recent comments on Trip Advisor about ants in the rooms. But, I was put at ease as the manager had posted that they would have the rooms treated more often. When we got to our room, we immediately saw ants in various places in the room. We were moved, but on the 2nd night, as they were fully booked. What we also noticed was that the carpeting was so dirty, we all had dirt on our feet from normal walking around. I wouldn't recommend this hotel to anyone I know.
July 23, 2014
Rated 2.0 out of 5.0 by Mill9 This was a king Room?
Not up to Holiday Inn standards. Room was small. Not big enough for 2 people. One chair in room. Wifi not working. Will give credit to staff. They were courteous and tried. Even tho this room had a king bed, it should have been a single. Very over priced for what we received.
July 21, 2014
Rated 4.0 out of 5.0 by Original priority member Great staff
Convenient. Location and great staff
July 19, 2014
Rated 5.0 out of 5.0 by Ed and Lynn Friendly Staff
The front desk staff was very friendly and accommodating. The room and bed were comfortable. Can't beat the location right off State Street.
July 19, 2014
Rated 5.0 out of 5.0 by ADenison Great Hotel
I love this hotel. This is the second time i stay here. I love the staff they always have such a friendly smile.
July 18, 2014
Rated 3.0 out of 5.0 by Juliet1980 Beautiful City
Great City, Great service.. Just don't come in late to the hotel.. The guy at the front desk will give you evil eyes. Oh and make sure you double lock you room door at night if you don't want house keeping walk in on you. Other then that.. Fine place to stay.
July 17, 2014
Rated 5.0 out of 5.0 Very Accommodating
I stayed at this Holiday Day Inn Express for my best friends wedding. As you can imagine, it was a pretty hectic, busy, fun weekend. The hotel was nothing but accommodating for my needs for the weekend. It is in a great location, close to all bars and restaurants. I would definitely stay here again!
July 15, 2014