Rated 4.3 out of 5 by 95
Rated 2.0 out of 5.0 by 1Unhappy Unhappy with housekeeping
I have stayed here for two weeks due to being new to the area and still finding a place to stay. The staff, Kerri and Mike are AMAZING and very PROFESSIONAL!!!! I Have had a terrible time with getting clean sheets/pillow case since I stayed in the same room for those and really don't understand how hard it is to comprehend with the request. If I had a washer and dryer, I could wash them myself with no problem but I don't. I have asked twice on both occasions and the most recent time the request was given to the manager, twice and still the sheet was not changed that had the barbecue sauce stain on it. Housekeeping just made the bed up, replaced the towels and left the stained sheet. Way to go housekeeping. That is unsatisfactory in my book. Very unhappy to come back from work to still see stained sheets! Please hire better alert cleaning crew that are attentive to the needs of the guest, thank you!
June 26, 2014
Rated 5.0 out of 5.0 by 1dav Hotel Staff Service
Hotel staff were very attentive; felt like family. Rooms and commons area clean and neat. I would stay at this hotel again.
June 26, 2014
Rated 5.0 out of 5.0 by noles1 great rooms and great staff
everyone on staff our great . rosemary@ mike @ keeri @ Diana do very good job . they our very friendly great to talk to. they alwayhelp with getting the room I want.
June 24, 2014
Rated 5.0 out of 5.0 by Miss Robin Very nice hotel, VERY clean, VERY friendly staff
Hotel is very clean, fairly new, front desk staff are all very friendly and their main focus is YOUR satisfaction. Rose, Diana and Natalie were all wonderful. Nice breakfast and Bonnie really does a nice job of keeping it all clean and well stocked. Room was spacious and comfortable and clean, pool area was very nice and relaxing.
June 21, 2014
Rated 5.0 out of 5.0 Great breakfast Comfortable room
Stayed here last year. Liked it enough to come back again this year and intend to return.
June 18, 2014
Rated 5.0 out of 5.0 by sandman251 Comfortable
Always enjoy staying at Holiday Express. The bed is always comfortable!
June 9, 2014
Rated 5.0 out of 5.0 by isaac 1 comfortable
I would like to thank the staff for there great service its people like you who help with making guess comfortable and make the it easy too choose where to stay again thank you.
June 9, 2014
Rated 4.0 out of 5.0 by Dennybob A very positive experience
Spent a weekend visiting family in the area and enjoyed our stay. Staff was great. Facility was clean and up to date. Thank you!!
May 31, 2014
Rated 5.0 out of 5.0 by rerepete quite room and comfortable bed
have stayed at this location many times, because of the comfort ,
and friendly service.
The location is close to movies and good resturants.
May 16, 2014
Rated 5.0 out of 5.0 by Past Grand Knight Great Facility Great Staff
I have stayed at this hotel on numerous occasions when in town to conduct business for the Non Commissioned Officers Association. Every time I have had a great experience. Last month when the on-line reservation system screwed up and gave me a room in Minnesota, the staff immediately took actions to insure that I had a room even though the hotel was nearly if not fully booked.
April 14, 2014
Rated 5.0 out of 5.0 by g dash ma bed needs new mattress
bed needs new mattress loved the staff,
what more can I say to fill this area.
More words are not needed. Really!
April 12, 2014
Rated 2.0 out of 5.0 by Uncle Milty 3 CALLS TO CLEAN THE ROOM WITHOUT RESULTS
We slept a bit late and when the maid showed up, we said we'd be leaving in about 30 minutes and asked that the room be cleaned then. It was not. We returned to the room 3 times to find it untouched. Finally on the 4th call, we got clean towels, but the room was never cleaned on the second day of our stay.
The carpet was badly stained and need to be replaced. Other than that, and the fact that the toilet did not flush properly, and the fact that there was no suitcase rack/holder, the fact that the mattress and box spring was at the end of its life, the room was OK.
We won't stay there again. Will probably reconsider Holiday Inn Express as possible place to stay in future travels.
I will say that the breakfast lady was wonderful: Very nice, helpful and friendly.
April 9, 2014
Rated 5.0 out of 5.0 by Barb2287 Friendly staff and ultra clean
We stayed at this hotel for 10 days and received the ultimate in friendliness from all staff. This was one of the cleanest hotels I've ever stayed at and all service was excellent. I will definitely stay here again and would recommend this hotel to all.
April 6, 2014
Rated 5.0 out of 5.0 by Monon Helping hand
Desk clerk Mike, at my request, guided me to a self serve car wash, so I could wash Ohio salt from my vehicle.
April 1, 2014
Rated 5.0 out of 5.0 by medak21 Great Place to stay!!!
As always, we found our stay at HIE very satisfying! !! The staff was more then helpful, no need to ask for anything because they cover their bases before you arrive! ! Thank you Port Richey Holiday Inn Express!
March 28, 2014
Rated 4.0 out of 5.0 by JPS13831 Smoke
Need to move smokers away from entry door. Wife has asthma, and there were 3 people smoking right outside of the entry door. Need to establish a smoking area that is at least 50 yards from the entry to the building.
Other than that, facility was very nice and clean.
March 27, 2014
Rated 5.0 out of 5.0 by JS13 Love this hotel and location!
Stayed in a comfortable queen-bed suite for an extended time. The room was nicely furnished including a refrigerator and microwave. The beds were very comfortable and towels were soft and plentiful. The room was kept very clean and the housekeeping ladies were friendly and considerate of our needs. Laundry facilities were conveniently nearby. We especially appreciated having breakfast available until 10 AM each day.
Manager, Natalie, always greeted us with a smile and was ready to assist us in any way. We were greeted with a hello and smile every AM by Rose and other friends working behind the counter, in the dining area, and even the maintenance man.
Had a great time and will definitely be back.
March 26, 2014
Rated 4.0 out of 5.0 by BJL85 Great overnight stay
Very nice hotel. No fault of hotel but construction on road was a pain !!!
March 21, 2014
Rated 5.0 out of 5.0 by warhawk25 Great servise-staff
change of plans -had to cancel 2nd night-staff very understanding-Very clean-nice stop--
March 16, 2014
Rated 4.0 out of 5.0 by DENE88 our stay was good
room could of been cleaner but I understand staff problems was a problem but noticed things were getting better would stay there again.
March 14, 2014
Rated 5.0 out of 5.0 by CRome amazing staff
I will continue to return because of your amazing employees: Diana, Sonja, and Rosa. Your success is your front line, these women are fantastic!
March 7, 2014
Rated 4.0 out of 5.0 by Bert007 Staff and service
The room was not ready when we arrived. The manager upgrade our room which was very nice.
March 6, 2014
Rated 5.0 out of 5.0 by BabyBear Very nice, helpful, staff and great dining room.
We loved the dining room and the friendly staff. We had omelets for breakfast one day!
Everyone was very friendly and we loved the 24hr coffee!!
February 19, 2014
Rated 5.0 out of 5.0 by Jim1965 Wonderful Experience
This place was exceptional! I also stayed at another Holiday Inn Express in Oldsmar during my trip, and this hotel was by far much better and more friendly than the other one. I wish I had booked my entire stay here.
February 9, 2014
Rated 5.0 out of 5.0 by BDA1234 Excellent Room
Very comfortable and clean. Attentive and courteous staff Always my first choice hotel in area
February 5, 2014
Rated 5.0 out of 5.0 by Jim&Audra A 5 star hotel.
I am a minister and I travel a lot with my wife, who is also a minister, putting on conferences. We prefer to stay at an IHG hotel when we travel because we find them to be comfortable and clean with service oriented staff as a whole. This Holiday Inn Express in Port Richey is one of the best of the best! The hotel was extremely clean and comfortable; to the highest standard. However, it was the friendly and helpful staff that put this hotel on the 5 full star list for me.
January 30, 2014
Rated 4.0 out of 5.0 by rtwebb Nice Upgrage
Booked room with rewards, easy & fast check in. Room was very clean & comfortable. Late check in with no problems.
January 15, 2014
Rated 4.0 out of 5.0 by jets70 room was clean and loved the pillows
We did have an issue with the fan and plumbing in our bathroom which didn't get resolved. The morning staff person offered us 5000 pts for our inconvenience, as of yet we have not received them.
January 13, 2014
Rated 5.0 out of 5.0 by jefffffffff Kimberly went above and beyond
:Kimberley was fantastic time and time again as she would make sure I was happy .Billing, late checkout etc. The rest of the front deskstaff was also very nice thank you
January 12, 2014
Rated 2.0 out of 5.0 by lpllen Lousy Breakfast
The hotel is ok
But the bfast is clearly sub contracted out to some inadequate third party. Our two mornings suffered from lack of fresh supplies eg one day milk and sausages and the other day pancakes and sausages
January 3, 2014