Rated 3.0 out of 5.0 by Chestraveler Possible recommendation?
I've stayed at a number of HIE locations but have to say I doubt I will again. There are positives to this particular site and the chain in general. Their suites have always been clean and spacious with a decent layout, their staff courteous and helpful. But their mattresses are always too hard for me. My previous two visits to a HEI have left me with a really sore back. My trip to SC in November created a need to scavenge all soft materials of both beds to make one bed more comfortable and it still wasn't enough. I called before my recent visit and asked about their beds and was told no one had complaints. Yet when I arrived, their the beds were still really hard. Due to room shortages because of spring break, we didn't change hotels, but I did go to a store and drop about $100 on a mattress topper to make a 4 day stay more tolerable. So to the question of whether I'd recommend this hotel... only if your back can handle really hard mattresses.
March 21, 2013
Rated 1.0 out of 5.0 by MetsTraveler Worst Customer Service
The receptionist at the front desk had the worst customer service. She did not get off the personal phone call she was on during the check in process. I then waited another 5 minutes for her to end her cell phone call to ask for a recommendation of a restaurant. She said that any of the restaurants around the hotel were good. The only redeeming quality is the location. I will be looking to stay elsewhere next time.
March 21, 2013
Rated 5.0 out of 5.0 by Habib Great
Location was great for a one night on the way to the keys, great place.
March 14, 2013
Rated 5.0 out of 5.0 by Impala66 Perfect for Baseball
Great location to operate out of for Spring Training.Ball park is close,Places to eat near by.Right off of Rt 95,so its easy to go to away games
March 10, 2013
Rated 4.0 out of 5.0 by BigFreddy134 Mr Rodriguez
Hotel is nice and clean and quiet .Very easy to get to.close to ball park.accross from shopping and dinning and enterainment. Bowling ,Movie theater. I injoyed my time there.I will stay there again.When in St.Lucie .
March 7, 2013
Rated 5.0 out of 5.0 by skullk Jillian the Sales Director/ Manager was awesome!
Jillian was insrumental in assisting us on the best places to eat at local resturants and offered us discount coupons which even saved us more money.
Jillian was very pleasant and entertaining to insure our breakfeast was to our liking and asked if there was anything else that she or the staff could do to make our stay more pleasant.
Jillian ROCKS and we will definitely be back next year for spring training and stay at your resort!
Thank you again Jillian!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
March 6, 2013
Rated 5.0 out of 5.0 by Bellbrook Close to Miami
Stayed here on our way to Miami to catch a cruise. Stay here and avoid the much higher hotel prices in Miami!
February 16, 2013
Rated 4.0 out of 5.0 by Benha TV Channel Availability
The hotel experience was fine but it would be much better if The Golf Channel was available on the room TV, In the middle of the golf mecca of Florida how can the TV line-up exclude The Golf Channel? Ben
February 4, 2013
Rated 5.0 out of 5.0 by Navigator On The Road Again
Bed is extremely comfortable. The rooms are always clean. The staff at the front desk are friendly and helpful.
January 27, 2013
Rated 5.0 out of 5.0 by Navigator Very Hospitable
We asked to have a late check out time because of the things we needed to do before leaving. The front desk staff was very pleasant and extened our time with no problems. The room was very clean and the bed was quite comfortable. We would certainly stay at this Holiday Inn Express again.
January 12, 2013
Rated 4.0 out of 5.0 by Imco Convenient location
This is one of the newer Holiday Inn Express. Convenient location, clean and large room. Unfortunately the morning coffee is very weak and tastless, just like all other Holiday Inn Express we have stayed at. Please improve the coffee!
January 3, 2013
Rated 5.0 out of 5.0 by Kat44 Great Place
I have stayed here several times over the past 2 years and always have a good experience.
January 2, 2013
Rated 4.0 out of 5.0 by grampas Could have been better.
The Night Manager on duty upon our arrival was not very friendly or even courteous. She seemed reluctant to accept my military ID card in order for us to receive our military rate. All the rest of the staff were great. The room did not have a comfortable chair so you had to watch Tv from the bed. Great breakfast with really nice attendants. Lots of restaurants nearby.
January 2, 2013
Rated 5.0 out of 5.0 by cricket1 Great Location
Easy access from highway plus great shopping and dining within walking distance of hotel. Would stay here again in a heart beat. Only negative was the hot tub was not heating. It was the same temp and the pool.
December 20, 2012
Rated 5.0 out of 5.0 by Alan0625 Great customer service
I been going to Port St. Lucie a couple of years now and always make this Holiday Inn my first preference of stay. The staff have always made sure that our needs were meet. There is a desk clerk whose name is Diana who has been one of the best desk clerks I have ever dealt with (And I travel every week) I can walk in the door and she remembers me by my first name, knows exactly what type of room I prefer and gives me the best rate possible . She is one of the reason's we keep coming back, the other would be breakfast in the morning , we are always meet with a smile, clean dining room and a good hot breakfast. I highly recommend this Holiday Inn when staying in the Port St. Lucie area !
December 3, 2012
Rated 5.0 out of 5.0 by Dlucky13 comfortable stay
This is our 2nd stay at this hotel. We have found it very comfortable and accommodating. The free breakfast has lots of tasty choices. We would definitely stay here again!
November 26, 2012
Rated 5.0 out of 5.0 by oznob good stay
very comfortable bed, overall experience was very good, one of the best Holiday Inns we have stayed at.Helpful friendly staff and an excellent breakfast.
November 1, 2012