Rated 3.8 out of 5 by 55
Rated 4.0 out of 5.0 by bill5501 nice hotel, close to turnpike
nice hotel, close to turnpike. very convienent for travel to steel mills in the local area
June 6, 2013
Rated 4.0 out of 5.0 by bill5501 nice hotel, convienent location
corporate discount available for local business that I visit
May 25, 2013
Rated 5.0 out of 5.0 by MegMac There for a wedding
My husband and I stayed here for a cousins wedding. When we got to the front desk (2 hrs before check in) the young lady was so helpful. She was so sweet and even upgraded our room to include a tub! The breakfast had a large selection and it was all fresh. I would recommend this location for the staff's willingness to help and their great service.
May 3, 2013
Rated 4.0 out of 5.0 by bill5501 nice hotel
nice staff, nice hotel, would stay there again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
April 20, 2013
Rated 5.0 out of 5.0 by Dingo1 Evening staff
The evening check in lady Ashley was absolutely fantastic. She was very helpful and patient
March 24, 2013
Rated 5.0 out of 5.0 by WestCoast14 My room was every comfortable and I had a great night host.
The night host was the best, very knowledgeable.
March 18, 2013
Rated 5.0 out of 5.0 by Joey49 great hospitality
New management team did a great job of getting me a certain cable channel so I could watch my local Hockey team - Tremendous hospitality going above and beyond the call of duty.. I will tell a lot of people about this experience..
February 6, 2013
Rated 5.0 out of 5.0 by hiachiever2 Comfortable and great location
I am a platinum member and was nervous with the reviews I read and almost did not stay at this location. I took a chance because it was close to where my customer meeting was and it looked like a good value. The rooms were fine, the breakfast was just as good as every other Holiday Inn Express. The staff was very friendly and I didn't see anything wrong with this hotel. I would recommend this hotel to any road warrior.
January 27, 2013
Rated 2.0 out of 5.0 by RobbieBob Disappointing:(
I was very disappointed in this HI. Stopped and got a room for the night without checking reviews first. Just assumed it would be up to HI good standards - WRONG! Stains in carpet and chair, just very dingy all around. I did look on Garmin to find it, & I called from cell to see if pet-friendly. They neglected to tell me it was $35 a night per pet. The HI I did check out on line in a.m. that we would of stopped at earlier had wonderful reviews & said was pet-friendly, but no mention of a fee. I think that is quite a steep fee, and also think it should be posted on the website.
I also think this is located in a not so nice area. I will be sure to check reviews from now on before I stop at HI's or any motel!
November 30, 2012
Rated 2.0 out of 5.0 by jiggerTEW This is for you if you just need a bed
I chose this facility due to location and cost. Location was what I expected and I received the value I paid for.
First impression at check-in set me back by the unkept appearance of the young gentleman with poor teeth.
Overall appearance of lobby, hallways and breakfast area are old and worn but worse in my room. The smell is of an old ciggarette aroma that has tried to be masked with a neutralizer of sorts.
My room had a bad stained carpet that made me uncomfortable to remove my shoes. Yet my sheets were clean and pillows were soft.
Pay attention to the bathroom where towels are not brilliantly white as other facilities and the tiling needs a good cleaning as black mildew is prevelant as other reviews mention.
Do read reviews prior to making your next choice.
November 11, 2012
Rated 4.0 out of 5.0 by creek76 Close to turnpike for easy off and on
The carpet in our room was very stained, but otherwise the room was clean and comfortable. The pancake maker wasn't working, which was a disappointment. The breakfast manager stated that all Holiday Inns were having difficulty with this equipment.
November 9, 2012
Rated 3.0 out of 5.0 by TChild2 Okay but not great
Can't beat the breakfast bar, or the 24 hr coffee and tea selection. However, the bathroom and shower were tiled, and I desperately wanted to spray Tilex and scrub them down. The grout was mildewed. Also we like that the hotel supports saving energy and advises to re-use your towels, etc ., however we got in really late and just crashed, thinking we would get clean linens in the morning, even putting the "Please change our linens" sign on the door, and nothing got changed. And we were there for 2 days. The pool was pretty small, I really think the hotel was a really old one that was remodeled into a Holiday Inn Express. Also there were signs saying it was smoke free hotel but you could smell the old cigarette stinch in the hallways. In addition to this, they advertise free popcorn and cookies after 3pm, and my husband overheard a clerk say "I just ain't in the mood to do popcorn tonight, I just ain't doing it". Well there went what my kids were looking forward too. As far as the location, we were so lucky to hear a loud train whistling near us every night as we tried to sleep.
November 5, 2012
Rated 1.0 out of 5.0 by Ryan777 Worst Holiday Inn Express
This was the worst Holiday Inn Express I have ever stayed in. My room smelled like cigarette smoke and Lysol. Had to switch rooms after about two hours due to the odor that had given me a headache. The room I was switched into was not much better. It still smelled like cigarette smoke but did not have the Lysol smell attempting to cover it up. The ceiling in the bathroom had peeling paint. There were three hairs in the bathtub. I had to cancel my next two days and made reservations elsewhere. The rates were just as high as the nicer Holiday Inn Expresses I stay in. Will never return there. I believe they should give me 15,000 points to make up for this stay.
October 28, 2012
Rated 2.0 out of 5.0 by J11730 Website is Misleading and Untrue.
As a Priority Club member, I make my reservations on-line and trust in the information regarding the hotel property. Both my husband and I smoke and the website stated that a smoking king room was available. Therefore, I booked the room. Upon arrival, I found that it was a totally non-smoking property and had been since July 4, 2012. I found that there was no covered or sheltered area for smokers. I recognize your right to change your property amenities BUT would not have selected your property had I known the truth. So I am not at all pleased at the dishonesty.
October 25, 2012
Rated 5.0 out of 5.0 by HomerGrits Portage, IN
Very nice place to stay. Convenient location. A bit noisy in the hallway during the night, but the subsided in short order.
October 12, 2012
Rated 4.0 out of 5.0 by RetiredAirForce Good stay just off the Turnpike or seeing Indiana Dunes
Stayed at this location while on business to Indiana Dunes National Lakeshore. Though the location was just off the turnpike, you cannot hear the noise and the room was very quiet. Staff is very friendly and courteous. Morning breakfast was good with alot of choices. Not many place to eat near the hotel, but plenty of place to eat within a 15 minute drive. Indiana Dunes in a short 15 minute drive away and most of all, this is a great location for those traveling through the Chicago area but would rather stay the night outside Chicago before hitting morning rush hour.
October 9, 2012
Rated 3.0 out of 5.0 by intlwaterman Portage HI
The over all experience at this HI location was fair to average. The personnel were friendly but nothing over the top. We were greeted and serviced promptly and have no complaints.
The location is convenient but not what I would call the best. The view was not pleasing at all. House out the back and hwy out the front.
Room could be updated and better maintained. I have stayed in much nicer rooms for the same cost.
October 5, 2012