Rated 4.2 out of 5 by 26
Rated 5.0 out of 5.0 by MBusch Excellent facility and staff
Excellent facility and friendly staff. Clean rooms and convenient location.
November 24, 2013
Rated 5.0 out of 5.0 by ARJIM Portales
A very nice property. Good Staff - were really prepared to answer question about the area and restaurants. We appreciate the standards that the Holiday Inns hold too.
November 20, 2013
Rated 4.0 out of 5.0 by Chile1960 Nice but Dirty
We enjoyed our stay at the HIX in Portales but were disappointed to find the carpet had not been vacuumed (food and trash on the floor) recently. We were really disappointed the hotel is not pet friendly.
November 19, 2013
Rated 5.0 out of 5.0 by tanisha07 Wonderful Customer Service
When i arrived the young gental man was very nice and sweet and enjoined our stay , it was next to the arena were we had to be the next morning had a great breakfast
November 5, 2013
Rated 4.0 out of 5.0 by Maritimejake The only one in town
It was a good experience the hotel was close to the peanut festival that we were attending. The breakfast was ok could have been more natural meaning less take out of the freezer and microwave. The beds are GREAT!!!!!
October 24, 2013
Rated 5.0 out of 5.0 by Glasslady Great place to stay.
This hotel was clean and nice looking. Staff were helpful in helping us find where we were going. The lady managing the breakfast area saw to it that the food was hot and plentiful and that the area stayed clean and neat.
I always choose HIE if possible.
October 23, 2013
Rated 2.0 out of 5.0 by richcurtis510 Poor Customer Service - No Other Complaints
The Front Desk folks were less than helpful and treated me as if I were a burden.
October 21, 2013
Rated 4.0 out of 5.0 by Fromkin Too Much Noise
I had a fine experience at this hotel, except for the noise. Both the luggage cart and the carts used by the cleaning staff were so noisy when moving over the tiled floor in the lobby that it sounded like a freight train was running right through the reception area. This problem could be easily fixed by putting better quality wheels on the carts.
October 9, 2013