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Rated 4.3 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by Service & room great The staff were very helpful and called to make sure everything was good in our room. The room was very clean and ready for us when we arrived. We needed an extension on checkout time, and again the staff was willing to work with us. Breakfast had some nice choices. This is a nice hotel to stay in while in Portales. June 30, 2015
Rated 5.0 out of 5.0 by Happy as a clam!!!! Best place to stay in all Portales, Hotel is alittle 'pricey',but at the end of the day, the best choice!! June 29, 2015
Rated 5.0 out of 5.0 by Great Service The staff was very friendly and efficient. The happy hour and breakfast were excellent June 29, 2015
Rated 5.0 out of 5.0 by Miss NM Last week I stayed at the Holiday Inn in Portales, New Mexico. I was there to watch the Miss New Mexico pageant that my daughter was in. My family and I stayed there, while my daughter stayed at the dorms, since it was required. I absolutely loved the staff and the stay was wonderful, but there is one thing that I have to knowledge. There were two women working the day of the finals. One was the manager, Chrisula (I hope I spelled that right) and Danni. There was a man there who was extremely rude to them, and I have to say as a by standard, I have to say both of these young ladies handled the situation so well! They were extremely professional, when they had every right to refuse to give him service. They accommodate the guest despite his poor attitude toward them, and I commend that! It's hard to find places that will go above and beyond. I wanted to handle the situation myself, but those two girls did great. Good job and keep up the good work. Sorry on behalf of the other guest for the one rotten apple. June 27, 2015
Rated 5.0 out of 5.0 by Clean and very nice people. It was a very clean, peaceful and restful stay. I would recommend this hotel to anyone. The location was very convenient and close to everything. June 25, 2015
Rated 5.0 out of 5.0 by Nice Stay Really great staff in a comfortable family environment June 24, 2015
Rated 5.0 out of 5.0 by Portales Holiday Inn Express We've stayed here a few times and every time is great. The people working there are always friendly and very courteous. It's always very clean!! I would recommend this facility to anyone June 11, 2015
Rated 5.0 out of 5.0 by will stay again I would stay at this hotel over and over. The staff was friendly and quick. I slept like a log in my very comfortable room and enjoyed a fantastic breakfast as I left the next morning on my big adventure June 6, 2015
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