Rated 4.1 out of 5 by 75
Rated 5.0 out of 5.0 by Fourball Business delight
Comfortable bed, clean property and rooms, and Direct TV made the stay lovely. Only quibbles was two conditioners without a shampoo in the room and breakfast selections were limited.
February 18, 2015
Rated 5.0 out of 5.0 by Moe12 Comfortable bed and great service
I would stay at this holiday inn express again, it was a very restful place to stay. Very clean also.
February 17, 2015
Rated 4.0 out of 5.0 by Doug 505 A great place to stay in Portales
The stay was pleasant and the breakfast buffet was okay. The location of the hotel is ideal for visits to ENMU which is my reason for travel to Portales.
February 2, 2015
Rated 4.0 out of 5.0 by MsConsultant87 Great Service
Room was comfortable and clean, service was outstanding, the desk clerk was helpful and friendly. I will stay at this hotel again!
January 29, 2015
Rated 4.0 out of 5.0 by poboi-in-nm one night
On my way home from Florida, my son called to indicate his car broke down in Portales. So I drove out to assist him and due to unforeseen circumstances, we needed to spend the night. Because I'm an IHG member, I opted to stay at the Holiday Inn.
First, the hotel staff was extremely friendly and helpful- that alone made my stay enjoyable and wish more hotels would model that level of customer service.
Food, well it is what it is. For the room price though, I wish that there would be a bit more fresh food options.
Overall, though a nice hotel in the middle of nowhere.
January 20, 2015
Rated 5.0 out of 5.0 by Retired MSG 12Z5HL GREAT STAY
Staff was great/accomodations wonderful..price reasonable..Would stay again..
January 2, 2015
Rated 5.0 out of 5.0 by Mstone Great customer service
The staff was very accommodating and always helps me with my requests. I stay at this hotel every time I am in the area. Every time I go, they impress me more.
December 7, 2014
Rated 5.0 out of 5.0 Should open their pool later
They open their pool at 9 AM, which means you can't swim before breakfast or leaving for a long drive. When I remarked on this, the desk told me they would have been happy to open it for me earlier. Too late to use it, unfortunately.
But why post opening at 9 AM if you will open it earlier?
Otherwise, a nice HIE but located on a major highway with large trucks going by.
December 4, 2014