Rated 4.3 out of 5 by 144
Rated 5.0 out of 5.0 by Park21 Great Hotel
This hotel met my expectations for a comfortable, clean room and great service.
February 1, 2016
Rated 1.0 out of 5.0 by Unsatisfied365 Holiday Inn Portales
Hotel staff unwilling to help with room difficulties. Resulted in a frustrating stay.
January 27, 2016
Rated 5.0 out of 5.0 by gdb51 Service
We felt very comfortable and welcome at the Holiday Inn Portales and plan to return next time we visit NM.
January 25, 2016
Rated 3.0 out of 5.0 by Spud6 Poor Value
When we checked into the room and my wife went to take a bath, the tub had not been cleaned from the previous guests stay. There was a used bar of soap and an open bottle of shampoo still in the tub. Also the room we were placed in was across from the ice machine which ran water all night, making it hard to sleep. Finally, I requested a wake-up call and instead of receiving it at the time I requested, I got it an hour earlier. For the cost of the room, this definitely was not a good value!
January 25, 2016
Rated 3.0 out of 5.0 by 69jz23 jan 16 port
had to change rooms--overpowering smell in first location. staff was responsive; did not have same room configuration, but I was able to move immediately
January 11, 2016
Rated 5.0 out of 5.0 by 12mustang my stay in portales
The hotel was clean, quiet and comfortable. i have stayed here before and will stay again.
January 5, 2016
Rated 4.0 out of 5.0 by JimH43 Best place in Portales
The room was clean, the service was good, the breakfast items were fresh and good.
December 13, 2015
Rated 4.0 out of 5.0 by 69jz23 portales
business center services inefficient; cost of room pricey
December 7, 2015