Rated 4.3 out of 5 by 136
Rated 4.0 out of 5.0 by none nikname good service and comfortable room
i always have good results when I stay at holiday Inn express, good breakfast and great service from hotel staff
November 30, 2015
Rated 2.0 out of 5.0 Rarely Honors IHG Complementary Perks
If the benefit of complementary room upgrades is the primary reason you participate in the IHG Rewards program, then don't feel obligated to stay at this hotel - they rarely, if ever, provide the upgrade. As a regional sales-person covering southeast New Mexico I stay in Holiday Inn properties at least a couple times a week. The main benefit I enjoy being a Spire Elite member is the room upgrades, as I use the room as an office and need space to set up my mobile printer, computer, and scanner. Of all the IHG properties I stay at this is by far the least busiest, with only a handful of cars in the parking lot last night (as usual). Yet, I am assigned a double queen standard room where I continually hit the heater/ac with the desk chair while moving around. I purposely schedule my trips to avoid this hotel whenever possible. At check in my Spire Elite status was not acknowledged although the key card jacket showed my current points, and the desk clerk was slovenly looking and lacked friendliness and energy. At breakfast this morning #8:30) the buffet was out of bacon, sausage, and cinnamon rolls. I will continue to avoid this hotel when possible.
November 24, 2015
Rated 5.0 out of 5.0 by Rafay510 Very nice hotel in Portalas
This was just the best hotel in this town. Very glad to have stayed here as it was everything I could expect from a Holiday Inn Express.
November 22, 2015
Rated 5.0 out of 5.0 by bobby 77 great
great stay. will return. seemed modern. helpful staff. breakfast was nice.
November 17, 2015
Rated 4.0 out of 5.0 by ejw777 accomadating staff
I've stayed here a number of times for business and have not a any bad experience. I think the parking could be improved and menu, as well as the TV programming have more Catholic programming.
November 16, 2015
Rated 5.0 out of 5.0 by huskerina convenient location
closer to Greyhound arena and
ENMU campus clean fresh rooms
November 4, 2015
Rated 5.0 out of 5.0 by Moore 4 you Albuquerque Albuquerque
Great facility quiet room spacious. Great breakfast and friendly staff. Location close to college easy to commute.
October 28, 2015
Rated 2.0 out of 5.0 by Sam2788 "Standard" Room pictures misleading
Traveling with a male friend. Booked a "standard" because pictures showed the room had a fridge whereas a double did not. Turns out Standard means whatever they have. I had to purchase a second room because we didn't want to share a bed. Given the circumstances, the hotel should have offered points for this inconvenience and trouble.
Woke up in the middle of the night to 5 Mexicans drinking at the end of the hall around a cooler.
October 28, 2015