Rated 4.2 out of 5 by 78
Rated 5.0 out of 5.0 by rugrat6336 Very comfortable & great location
Comfortable room & staff.
The location was close to everything we were interested in and we walked to China town (Pearl district) and another day downtown to the Pioneer Park. Even to Washington Park.
This is our second stay at this hotel and we will be back.
July 23, 2013
Rated 5.0 out of 5.0 by Beaverfan1 Rose City Favorite
We stay here often and love the location. You can get to all the freeways quickly and easily. Very nice rooms and the staff is great. The salt water pool and hot tub are excellent and well maintained. This is our place to stay whenever we visit. I highly recommend!
July 22, 2013
Rated 4.0 out of 5.0 by mattFL Good hotel
Clean, great area and well kept hotel. I wold stay here again next time in the area.
July 20, 2013
Rated 4.0 out of 5.0 by Johnsona Okay
Nice room.. Good parking .... Good breakfast.. Staff at del were stuffy.. Good sleep
July 14, 2013
Rated 5.0 out of 5.0 by REDSOXRENEE Comfy room and great location
This was a great place to stay. Had everything we needed. It was close to the MAX which we took each day back and forth to the waterfront area. Breakfast was more than enough. Laundry was also helpful. We loved this place and we will stay here when we make it back to portland some day.
July 12, 2013
Rated 5.0 out of 5.0 by DrewVIC Perfect Location
Staff was friendly and very helpful. I had several packages that were being mailed to me and they had no issue signing and holding them for me. We were upgraded to a sweet for the first night as double beds weren't available which was nice. The location is PERFECT to experience NW 23rd street, we ate at a new restaurant every night, all within walking distance and the highway entrance is right there as well. I will be going back to this HIE when I'm back in Portland.
July 10, 2013
Rated 5.0 out of 5.0 by Marcus38 Great location - surprising value.
My family and I picked this Holiday Inn Express because of it's location and price. We were not expecting the quality of the property to be so great! The rooms were very spacious and comfortable! The lobby area is adjoined by a separate reading area and accesses the dinning area. Simply a great, warm, welcoming design! The gym is rather small and the equipment limited but it is all well maintained and sufficient for a short visit. Very nice pool area with whirlpool, both well maintained. Parking was very easy which is a big deal being so close to the Pearl District. Many local shops and the trolly are within short walking distance. I would recommend this facility to anyone!!
July 9, 2013
Rated 3.0 out of 5.0 by pjb123 Good location for walking to shops and resturants on 23rd. Poor front desk service by ROBIN.
The front desk staff great except for ROBIN . Had a confirmation with rates and she tried charging us more...really???? The experience left me stressed out the entire stay !!!
July 9, 2013
Rated 5.0 out of 5.0 by Carol99 Great location and terrific service
All staff members very helpful with restaurant suggestions, directions, and overall knowledge of the city. Went out of their way to make our stay special. Loved the salt water pool. Room was very clean and comfortable. Free covered parking a plus. Will definitely go back.
July 1, 2013
Rated 3.0 out of 5.0 by Ash1410 No Rapid Check-Out
There was no Rapid Check-Out! I do a lot of business travel and 1 of the things I love is to not have to go to the front desk and receive my bill.
June 24, 2013
Rated 5.0 out of 5.0 by BrittanyS Great Location on NW 23rd
This hotel isn't downtown in the heart of Portland, however, it is very close and has something better to offer - all the shops and restaurants on NW 23rd just down the street! If you want to head downtown it is only a quick taxi ride or drive. We found the rooms to be very nicely decorated and the beds were perfect!
June 1, 2013
Rated 5.0 out of 5.0 by EANDTOFGB Another great visit at HIE PORTLAND NW DOWNTOWN!
The HIE PORTLAND NW DOWNTOWN has become our "go to" location in PORTLAND. Easy access to most attractions and OHSU, too!
DIRECTV HD with FNC and FBC a real plus!
GREAT STAFF AND SERVICE ALL AROUND!!!!
May 26, 2013
Rated 5.0 out of 5.0 by NinerArt Staff Commendation
Your desk clerk Cassy was wonderful. Welcomed us to Portland,recommended great place for dinner and plain took care
of us like family. The only reason staff received a Good was because the morning clerk acted like she didn't want to be there and we were something she had to deal with. That would have been my last thought on checking but because Of Cassy I will recommend. to others and will return. Thank you.
May 19, 2013
Rated 5.0 out of 5.0 by Paul4184 Meeting family
Easy access from highways from airport. Convenient to shopping, restaurants and attractions in Nob Hill district. Staff friendly in every way. We couldn't be happier. In fact, we'll be back in a few days.
May 17, 2013
Rated 5.0 out of 5.0 by HB068 A Nice Hotel
A good location, and walk distance to a lot of shops and restaurants.
May 16, 2013
Rated 4.0 out of 5.0 by marstar Convenient to city buses
Building could use a second elevator -- especially for use by the housekeeping staff, during the day. Existing elevator is one of the SLOWEST that I've experienced in a hotel recently! Location seems to be on the edge of a light industrial area, and near busy major roadway interchanges. Would not feel particularly "safe" walking around this area, especially at night -- but we had no concerns during the daylight hours, going to and from city bus stops, to get to downtown area, and the Convention Center.
May 13, 2013
Rated 5.0 out of 5.0 by Metro1 Perfect Spot
Perfect location! Great dining and night life just two blocks away. 20 minute walk to see the Timbers. Great staff, good coffee, decent breakfast.
May 10, 2013
Rated 5.0 out of 5.0 by kvhl Perfect Service
I stayed for five nights and it was wonderfull. The fare was very good. Also, people work in reception was very kind and helpful. I strongly recommend to visitors.....
April 25, 2013
Rated 1.0 out of 5.0 by Lews Street Noise
This was our second stay at this property. The first time we were on the third floor all the way to the back of the property. This stay we were in Room 202 right on NW Vaughn Street. It finally quieted down about 11PM and stayed generally quiet until about 4:30 AM at which time the traffic noise began uninterrupted until we left at about 9AM Needless to say I did not get enough sleep.
I will not stay at this property again unless I can reserve a room at the back of the building.
April 7, 2013
Rated 5.0 out of 5.0 by MrsD2 Great Service, CLEAN!!
This was our second trip to see a Trail Blazer's game and stayed at this Holiday Inn Express again. We will be back as we are now planning to see 2 games each year....plus any other reason we need to go to Portland we will stay here. The front desk personnel is very professional, knowledgeable, and friendly. Robin is great! The fresh cookies at the front desk...great touch. The bus system...awesome, the room clean and accommodating!
April 1, 2013
Rated 4.0 out of 5.0 by snope good
could hear noise from neighboring rooms and Continental breakfast was average, but they ran out of some of the food
March 1, 2013
Rated 5.0 out of 5.0 by NWtraveler Tiffany and staff are exceptional !
Typical good HI Express with a great location. What made our visit exceptional was the service provided by each of the staff during our 4 day stay. Elevator was broke during our checkin and we were offered help getting luggage to the 3rd floor. All desk personnel provided great recomendations and local directions. Sunday evening we experienced a slow draining toilet so I requested to borrow a plunger. Tiffany went beyond our expectations by immediatly responding to the clog and operating the plunger herself and did so with a pleasent attitude appoligizing for the" low flow" eco toilets that have this tendancy.
This HI is our "go to" location when we visit Portland.
February 21, 2013
Rated 4.0 out of 5.0 by RFM1954 Great Location and service
Great Location and service. Hotel is in need of a 2nd elevator. Long waits for elevator.
February 13, 2013
Rated 2.0 out of 5.0 by GMorris Not Impressed -
Rooms were clean and bed was perfect, street noise was the WORST! Available parking doesn't equal available rooms. Under ground parking was fine, until the elevator quit working! Guests that have issue with stairs, are out of luck!!! I had to sit in the lobby for 3 hours before I could get to my room. Day manager was too casual about the elevator service being out (as if it were common), where the evening front desk help was extremely apologetic, even offered to retrieve things from my room for me. They offered reward points for the lack of service, but I don't see where that was even done. Sorry folks, but this isn't a good experience for the traveler.
January 30, 2013
Rated 4.0 out of 5.0 by Bri60639 Enjoyable stay
I had a wonderful stay at this Holiday Inn Express and the staff was fantastic. I was thinking this location was in the downtown area of Portland and its not. It's a few blocks down from a really trendy area in the Nob Hill area of Portland where there are tons of restaurants. The hotel's location is ok and it’s within walking distance of public transportation. The breakfast was ok although I don’t remember seeing any fresh fruit like apples, oranges or bananas but the cinnamon rolls made up for it yummy. I would stay at this location again.
January 27, 2013
Rated 4.0 out of 5.0 by ColoradoJ January 2013
Stayed for five nights in January, very friendly staff. Comfortable bed and tasty breakfasts.
January 24, 2013
Rated 4.0 out of 5.0 by Neal53 Elevator courtesies
When we arrived, the elevator was on the fritz. The clerk quickly sought to arrange luggage service, and called our room when the elevator was repaired.
January 16, 2013
Rated 4.0 out of 5.0 by Frenry Reasonable bed, great front desk and location.
Stayed here before and great value for its location. I am sure I will be back!
January 2, 2013
Rated 4.0 out of 5.0 by bmcutty9 Great location, great staff, and great service.
My wife and I stayed here recently, and we were pleased by the professional, helpful staff to the perfect locale. The staff was wonderful ; they were extremely helpful and knowledgable. These are all givens when one considers we are speaking about a priority club property. The most beneficial attribute of this property is its location. The property sits just a a couple of city blocks north of the trendy NW portland neighborhood and the trolley. We really liked this hotel, and I am sure you will too. location, location, location
December 25, 2012
Rated 5.0 out of 5.0 by Vidguy Extraordinary customer service
The purpose for my trip was to record an interview with a veteran who has PTSD for an educational video. Shortly before we were to meet, he asked that we shoot it at the hotel. I inquired about availability of a conference room (all were booked) so I asked the (early Sat. a.m.) front desk guy what time Housekeeping was likely to break out the vacuums on the second floor so I could plan the interview around the noise. He must have had a bad night because he seemed totally disinterested in answering that question, saying they will do it whenever they get to it. Later that morning as I awaited the arrival of the interview subject, I asked the same question of Robin, who had replaced the front desk guy. To say she was extraordinary is understatement. She arranged for Housekeeping to delay vacuuming on the second floor for about 30 minutes to accommodate our interview. I, my crew and our interviewee really appreciated that. She turned a rather negative feeling about the property into a very positive experience, and we wish to thank her for that.
December 19, 2012