Rated 4.2 out of 5 by 32
Rated 5.0 out of 5.0 by Celeahp Very Nice
We had a very nice experience at the hotel.I was staying with my child and my dog.
Clean and cozy.
The staff is very nice, from the cleaning crew to the desk staff.
young and Responsible.
October 9, 2014
Rated 4.0 out of 5.0 by JGF Oviedo Buen trato y confortable
Hotel confortable y de trato muy amable. Carece d servicio de Restaurante o Cafetería de noche para poder cenar alguna cosa. Muy buena relación Calidad-Precio y situación cómoda para el Aeropuerto.
September 27, 2014
Rated 1.0 out of 5.0 by bela23 not pleased
Booked hotel through the hotel website paying straight away. 2 bedrooms , one for 2 adults and another one for 2 adults and a child, To my surprise when we got to the hotel the girl at the desk told us the credit card hadn't been accepted and our rooms were not booked. Showed her the confirmation email,
she told us we were lucky that there were rooms availabe (lucky? I had the confirmation) and that we should have rang the Hotel to confirm the booking....makes no sense, why use the website then..???.There was never a problem with the credit card and I am still waitint to see the credit card statment to make sure I havent been charged twice.
Its all going from bad to worse....now she was going to be really nice and give us the same rate for the room as we have booked.
To finish this review just to say the bed is really unconfortable so it was a night of no sleep.at all.
Just to make it clear I have stayed in many Holiday inn express Hotels before and was always very pleased with staff and room, sadly not this time.
September 20, 2014