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Rated 4.1 out of 5 by 460 reviewers.
Rated 4.0 out of 5.0 by Great Location This hotel hotel is right by the harbour and also the outlet shopping centre which has a comprehensive range of upmarket shops and restaurants. It is also in walking distance to the University of Portsmouth where I needed to go. The staff were very helpful and friendly. I knew that the lifts were out of action before I arrived, and as I was offered help with my luggage this was not a problem for me. The entrance to the hotel is not very impressive and the stairs need some minor repairs. Overall, the facilities were fine, and the location and friendly staff made up for the few shortcomings (e.g. the breakfast is a bit minimalist!). I would stay again. March 30, 2015
Rated 2.0 out of 5.0 by Noisy hotel, poor value Not impressed with this hotel. The only good thing about it is the location. Breakfast is probably the worst I have ever experienced in a hotel, just sausage (which were cheap and nasty) beans and scrambled egg. This was called an English Breakfast! Microwave porridge in packets, nasty sliced bread and a poor range of cheese and the odd pastry. The bed was on wheels and kept moving away from the wall, the net curtains were hanging off and the noise from the bar opposite was so loud that it kept my daughter and I awake. All in all not a great experience, I didn't realise that holiday inn express was such a budget hotel, the IB IS is way better, half the price and does a cracking breakfast... This hotel is relying upon it's position on Gunwharf Keys to attract customers and to be honest that's thenonly thing that's good about it. The male reception staff were very helpful but the female staff who dealt with our checkout couldn't have cared less about our poor experience. March 29, 2015
Rated 3.0 out of 5.0 by Everything seems cheap No shampoo, no conditioner, no lotion, cheap paper products, same breakfast selection every day, water on floor, slow internet... but Courteous staff, great area, good mattress, ... March 26, 2015
Rated 3.0 out of 5.0 by Good Value, but dated A good value if staying for just a night or two, but the little things tend to add up over a week's stay: Lift inoperative with little sign that it will be repaired in the near future; inadequate outlets accessible; WiFi Internet is not very reliable or stable, but adequately fast when it does work; Carpets showing their age; Coffee mugs and kettle not properly cleaned. Twin beds are very firm and on wheels without chocks - be careful when trying to sit on them. On the plus side: Extremely friendly and helpful staff; Very convenient to the shops, dining and attractions in the Gunwharf/Porstmouth harbor area; Big parking discount to guests (with validation) March 23, 2015
Rated 4.0 out of 5.0 by Comfortable stay No lift - issue with heavy bags. Quick check-in. Friendly staff. Clean room. Comfy bed/pillows. Good powerful shower. Bathroom reasonable size. Quick check-out. Shops/bars nearby. March 19, 2015
Rated 4.0 out of 5.0 by Portsmouth Excellent hotel but surprised that there were no direct lifts from car park. Also, a pity hotel's lifts not working - needs to be corrected asap. March 17, 2015
Rated 4.0 out of 5.0 by Stairs unfortunately we were not informed that the lift was out of order. March 16, 2015
Rated 3.0 out of 5.0 by WIFIに問題あり 問題点 WIFIのスピードがとにかく遅い。 ベッドのスプリングがへたっていた。 駐車場からホテルへ行くのが分かりにくい。 いい点 場所がいい。 March 15, 2015
  • 2015-03-31T09:57:45.928-05:00
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