Rated 4.2 out of 5 by 299
Rated 4.0 out of 5.0 by PaulDB Great location and service
Great service! When we arrived as a family of 4 we were somewhat disappointed to have a room next to another room with a huge hen do banner on the door- a noisy night ahead we thought. However a quick call to reception and they moved us straight away.
Breakfast is basic but of a decent standard but you book this hotel for location rather than a la carte food! There are plenty of restaurants close by!
Entrance isn't great, family rooms are a squeeze but overall we enjoyed our stay and the local area is great
One downside- As a platinum member I was not recognised and had to ask for the benefits which was a bit awkward and never had to ask before
Would definitely stay again.
August 13, 2014
Rated 3.0 out of 5.0 by MrsC1 Service, quality and value for money
Service from staff was excellent. Everyone was polite, friendly and very helpful. Could not fault your staff they are a credit to the company and themselves
Beds were too soft and it was difficult to sleep. I left with backache which was not a good end to my weekend.
Quality of room was good and the room was clean and tidy.
Did have to ask for two bulbs to be replaced in the room which was done promptly.
Thought the rate was a bit high but as the hotel is placed in the centre of Portsmouth Harbour it is convenient for everything.
August 13, 2014
Rated 5.0 out of 5.0 by Bongodon Great Location
Stayed here for a weekend, great location right in the middle of Gunwharf Quays.
All the places to see, shops, restaurants etc are all close by so no problem to get anywhere.
Hotel and facilities were clean and comfortable.
Staff were friendly and attentive.
Guests also get discount at some of the local cafes and restaurants which is nice.
On the whole good value for money.
August 12, 2014
Rated 4.0 out of 5.0 by 2snoopy Overnight stay
Really enjoyed our stopover here. Situated on Gunwharf Quays, shops, bars
August 9, 2014
Rated 5.0 out of 5.0 by DorsetGirl Dorsetgirl
Overall the hotel was excellent - small things let it down like the stained carpet on the corridors- and the shower curtain was grubby at the bottom and was hanging off because one of the plastic clips was broken - but overall I would recommend the hotel with no hesitation- the staff were friendly and very helpful - breakfast had a good selection and was constantly replenished and tables cleared by the staff who were very efficient.
August 8, 2014
Rated 5.0 out of 5.0 by Lucie-jo42 Great service
We have used holiday inn express at gunwharf quays many times , the rooms are clean and. Comfortable, the reception staff are very professional and go the extra mile to be helpful , our visits are always stress free , I would recommended this hotel to anyone who enjoys a weekend to relax to shop or a visit to the historic docks , or a walk I to south sea, this hotel is so central it will suit all your needs , a car park is also very near by within 2 minutes walk all for £2.00 if you choose to spend an extra couple of hours the next day , if not it's 50pence ,
August 6, 2014
Rated 5.0 out of 5.0 by gongladosh Very pleasant stay
I stayed here recently for business - found the hotel pleasant and in a handy location. The price was very reasonable, and the room fine.
In addition to the above, it's worth mentioning how pleasant and welcoming Sophie and Natasha were on reception.
August 5, 2014
Rated 4.0 out of 5.0 by plads HOLIDAY
A CONVIENENT HOTEL FOR NIGHT LIVE AND PORTSMOUTH TOURIST ATTRACTIONS, SECURITY ABIT ODD AS YOU NEED YOUR KEY CARD TO USE LIFT BUT COULD WALK UP STAIRS TO ACCESS ROOMS WITH NO SECURITY. STAFF VERY PLEASANT IN GENERAL HOTEL WAS GOOD IF ABIT NOISY LATE NIGHT AND EARLY MORNING IF YOU HAVE WINDOWS OPEN
August 4, 2014