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Rated 4.2 out of 5 by 384 reviewers.
Rated 5.0 out of 5.0 Comfortable but not lift Great stay but lift out of action. Good selection in the bar and friendly staff. December 17, 2014
Rated 4.0 out of 5.0 Christmas shopping at GunWahrf Quays This hotel is in a fabulous location for doing all your shopping at the shops at Gunwharf Quays. You can shop till you drop then bring all your shopping back to the hotel and relax. No need for the inconvenience of having to get in your car and drive back to your hotel. The staff are very welcoming and friendly and the hotel is clean and tidy and the location makes it perfect. December 17, 2014
Rated 4.0 out of 5.0 by Good for Xmas shopping There is no better way to shop for Xmas than to stay at Gunwharf and enjoy the extended opening hours of the shops upto 9-00pm. The hotel is perfectly placed, family members can do their own shopping individually, meet for lunch and dinner and avoid arguments. The room is compact but clean, ours had no shampoo but that may just be an accidental oversight. If we had one negative point, it is that the air controlled heating is both dry and a bit noisy and whilst radiators would be preferable, a bowl of water beside the bed helps. Breakfast is better than expected and the staff helpful and prepared to wait uintil you have finished rather than remove everything at 9-30 on the dot. We will come back for sure. December 9, 2014
Rated 5.0 out of 5.0 by Good Good standard service. Solid food - would love the choice of bacon and mushrooms though! Excellent placement of property - good attractions nearby. Cinema, HMS Victory, Restaurants. December 8, 2014
Rated 4.0 out of 5.0 by Room and bed Enjoyed the spacious room and especially the comfort of the bed. The room was also quiet. WIFI just acceptable. December 7, 2014
Rated 5.0 out of 5.0 by Lift broken Unaware of the lift being out of service at time of booking. Would have liked to be made aware of this. Staff were helpful in offering to carry bags and located us on the 1st floor rather than the 2nd or 3rd. December 4, 2014
Rated 5.0 out of 5.0 by Great hotel and fabulous position Great hotel, very clean, staff friendly, excellent position for shopping, tourism and restaurants. Broken lift causing problems as lots of stairs to climb to reception. December 2, 2014
Rated 4.0 out of 5.0 by Hotel in excellent situation Enjoyed our stay but weekend breakfast was rather chaotic with a shortage of cups and other dishes and staff struggling to cope with demand. One lift out of order on arrival then the second one failed on our last morning. November 28, 2014
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