Rated 4.0 out of 5 by 500
Rated 3.0 out of 5.0 Good staff, but tired and dated
Good location, and very nice staff, but now looking a bit tired. Inadequate storage in the room. No lifts working and had not been for sometime we were told.
May 26, 2015
Rated 4.0 out of 5.0 by UKBill Great location.
All the staff were friendly and helpful.We were offered help with luggage as the lift was out of action still.
May 23, 2015
Rated 5.0 out of 5.0 by Binkyh2 Good service
Very enjoyable stay, the staff very helpful.
Only problem the lifts were out of order over the
Will stay here again.
May 21, 2015
Rated 4.0 out of 5.0 by fredstone hotel
very enjoyable. apart from lift not working. the staff were very friendly. rooms very comfortable. the mattress was
too soft for us,the breakfast was varied.
May 19, 2015
Rated 4.0 out of 5.0 by bluestoner Great service but no Lifts
A centrally situated hotel for Gunwharf Quays however there are no guest lifts in operation at this hotel which is very inconvenient. The Hotel Staff were very helpful and accommodating and assisted with our luggage and booked us into a room on the first floor. The Hotel rooms and corridors could do with some much needed TLC and hopefully the Lifts will be repaired and working very soon. Would stay again though simply for the friendliness of the staff and the area.
May 17, 2015
Rated 4.0 out of 5.0 by Medina1 Good location shame about the bed.
Neither my wife nor myself slept well on the bed. It reacted to movement like a water bed which it wasn't. Breakfast was reasonable we have had better in other Holiday Inns. I hope our next stay in Swindon is better.
Portsmouth is in a very good location for sight seeing and shopping.
No lifts working at the time of our visit however we were offered a room on the lowest floor but did not accept the offer.
May 15, 2015
Rated 1.0 out of 5.0 by ninepatch Weekend
The whole experience was disappointing and expensive. The entrance was dim and unmanned. Access was difficult. up a steep spiral metal staircase. Very basic bedroom with no storage for clothing. The cooked breakfast was poor, only sausages, scrambled eggs and baked beans. I will not return again. A great disappointment all round.
May 15, 2015
Rated 5.0 out of 5.0 by LouLou27 Hen party
Loved our experience of Holiday Inn Portsmouth Gunwharf Quays...The staff couldn't have been more friendly or helpful...The rooms were very clean and comfortable and all requests were dealt with immediatley...Breakfast was tasty but there could have been a wider variety of choices, egg (scrambled only) no bacon, no tomatoes ......
The only fly in the ointment was the fact that the lifts were out of use, it was verified by both staff and other guests (who had stayed here before) that this was a common occurane.
Walking up two flights of stairs with or without suitcases was a chore.....Staff helped when possible but this was a major bug bear with the whole group.
May 15, 2015