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Rated 4.2 out of 5 by 318 reviewers.
Rated 2.0 out of 5.0 by Average hotel with poor breakfast experience Although the hotel was in a great location the cleanliness of the room was average. The carpets were dated and the room smelled musty on arrival. Breakfast was chaotic with long waits for cooked items as the staff were struggling to cope with demand. September 10, 2014
Rated 4.0 out of 5.0 by Great Breakfast Lovely hotel from exterior, shame sofa beds are very worn and not updated. Not what i would expect from Holiday Inn, staff were not very sympathetic. Breakfast was great, lots of choice for kids and adults September 8, 2014
Rated 2.0 out of 5.0 by Going Downhill Gunwharf Holiday Inn is the perfect location. The problem is, their reputation is built entirely on that. The room bathrooms were not clean, the carpets in the rooms and common areas were stained and ripping up, and the breakfast was terrible. On top of that, the breakfast plates and tableware were not clean. They hotel was full, and the staff didn't seem to be able to keep up. The staff is very helpful and friendly and, as mentioned, the location is second to none. For that reason, I have stayed at this location about 10 times. Each time is more disappointing, however, and I do not know if I will stay there again. September 6, 2014
Rated 2.0 out of 5.0 by Repeat visit Disappointing, felt that standards had gone down since we stayed there last September 4, 2014
Rated 3.0 out of 5.0 by Slightly more than adequate Anything that was good about this useful, efficient and convenient jumping off point for an early ferry to France was overshadowed (!!) by the filthy and stained carpet in room 102 - Yukk. (Management please note). At the equivalent price of two clean, charming, welcoming overnight stops in France and / or Spain, there's no excuse for this lazy, uncaring attitude to cleanliness. September 1, 2014
Rated 4.0 out of 5.0 by GOOD I have stayed here three times now and can not fault the staff. The carpets are the only thing I would comment on huge stains each room I have stayed in. The lift was out of order when we arrived which would not have been good for anyone disabled but a minor problem for me. . Great for location and clean comfortable bed August 31, 2014
Rated 5.0 out of 5.0 by Revisit to Pompey An excellent venue well placed. Only issue is the Hotel doesn't come up on the Holiday Inn website you have to go to Holiday Inn Gun Wharf to book, which is a shame as it is perfect for visiting Pompey with an excellent local environment. Very quite and well managed hotel. August 30, 2014
Rated 5.0 out of 5.0 by Great Hotel - Excellent Staff Outstanding! The staff make the difference at this hotel. The only problems was the in room Wi-Fi did not work. The staff did try to resolve the problem but were unsuccessful. The hotel is in a great location and you will want to return just because of the way you are treated. August 29, 2014
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