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Rated 4.5 out of 5 by 208 reviewers.
Rated 4.0 out of 5.0 by Great Customer Service Front Desk staff was extremely professional and courteous. I really appreciated that our bags were held for us after check out for the day while we did a college tour of the C.I.A. The hotel shuttle driver was extremely friendly while dropping us off at the school, and the driver who picked us up from the school took us around the campus before taking us back to the hotel for our bags, then to the Poughkeepsie train station. Overall, it was a great experience, one that we will be repeated when we drop my student off for college next year. December 11, 2014
Rated 4.0 out of 5.0 by Convenient and Consistent, + Amazing Staff I stay here every week for work, and while parts of the hotel are outdated, the beds are clean and staff/ service are fabulous. (The front desk staff is particularly great- seeing them every week makes the overall experience even better.) The gym, tubs, and stairwells aren't 5-star, but for the cost this hotel is a good value. December 3, 2014
Rated 5.0 out of 5.0 by Great staff and breakfast The best parts of this hotel are the staff (very friendly) and the breakfast (good food with many options and nice area to sit and eat). December 3, 2014
Rated 5.0 out of 5.0 by Location Very Good location with the RR bridge offerring a great view and short place to visit December 2, 2014
Rated 4.0 out of 5.0 by average room feel the rate for a king room was high-based on stays at other locations. The breakfast room was just average-there was a lack of fresh fruit(apples only), but service was good. December 1, 2014
Rated 4.0 out of 5.0 by A nice place This hotel had everything we needed and the price was right. Staff was friendly, but the rooms a little dated. December 1, 2014
Rated 1.0 out of 5.0 by Disappointed I have stayed at other Holiday Inn Express' but this one was the worst! The area was safe but walls throughout the building were dirty, the bathroom was not very clean and the sink was clogged. There was a small whole in the wall in our guest room but big enough to be noticed. We arrived on a night when the tempature was in the teens and the heater did not work well. Also, the wi-fi only worked in certain parts of the room andI had to stay in one spot to listen to my I-pod. My daughter and I were not very comfortable. November 25, 2014
Rated 2.0 out of 5.0 by Conveniently closed to my meeting site The Hotel was not really clean and well kept outside. Breakfast does not include a lot of choices of vegan food or a variety of fruits and healthy choices. November 25, 2014
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