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Rated 4.5 out of 5 by 147 reviewers.
Rated 5.0 out of 5.0 by ALL My stay was very good. I will be coming back to stay. June 4, 2014
Rated 5.0 out of 5.0 by Great place I can only say how enjoyable my stay was. Friendly, clean, accommodating. Breakfast area was great. I know where I'm staying from here on. Thanks for a pleasant experience June 4, 2014
Rated 5.0 out of 5.0 by Great Everything! We were gathered there for a wedding and the gentleman working the front desk was so cordial to all of us! Great experience! June 3, 2014
Rated 4.0 out of 5.0 by Shower issue We had a lovely room at the Holiday Inn Express Poughkeepsie - it was a King Suite with a giant bathroom including a jacuzzi tub and shower. The issue was that the shower temperature could not be controlled. It was either scalding hot or ice cold. The staff was very kind and twice attempted to fix the temperature issue but during our two night stay, were unable to do so. They eventually comped us one nights stay which we were grateful for but it would have been nice to have had an opportunity to take a shower while we were in town for a funeral. The staff was very accommodating but am hopeful they will fix this issue before the next guest gets that room. June 2, 2014
Rated 5.0 out of 5.0 by Great stay, great service! Stayed for 4 nights and could'nt ask for anything more! The staff helped meet out needs, and very, friendly. Ex- when we needed more hangers or towels, or a later check out because husband was late returning, they made it happened. We will stay again!! Awesome job especially while the hotel was sold out for 3 different graduations!! June 1, 2014
Rated 4.0 out of 5.0 by Comfortable, well located and great staff We were weary travelers when we pulled in and it was great to have a very comfortable room. Loved having the fridge and microwave and the bed was amazing! Front desk staff was very helpful in suggested a close-by restaurant that was perfect for our needs. May 30, 2014
Rated 5.0 out of 5.0 by Warm welcome Assuming the basics are provided and that nothing awful happens during a hotel stay, what sets a property apart for me is the welcome I receive from the front desk staff. After a whole day on the road, arriving to a friendly, personal greeting from Ali was great. We received restaurant recommendations and a suggestion to visit Walkway Over the Hudson State Park. What a great way to start our day the next morning. We'd have missed it otherwise. This was our first visit to the Hudson Valley; we'd love to visit Poughkeepsie again. May 19, 2014
Rated 3.0 out of 5.0 by Dated property needs updates The rooms could use repair or replacement of the HVAC units and bathrooms. The HVAC unit was noisy, thermostat didnt work, neither did the constant fan. Toilet tank constantly refilled, wouldnt flush without holding the handle down. Tub plug was hard to keep open. The elevator is miles from the main entrance. the side door is closer, but no luggage carts there. May 10, 2014
Rated 2.0 out of 5.0 by Too Noisy due to construction Remodeling construction started too early. My husband is a night owl and at 8AM someone was pounding on the floor above us and we could hear what sounded like circular saws. The hotel was in a good location for shopping, though and everyone was very nice. The only problem was the remodeling noise. We probably would not have stayed there if we had known. April 14, 2014
Rated 4.0 out of 5.0 by very nice stay My good fortune - a room upgrade landed me in a suite! Lucky for me, I was staying two nights. My compliments to Mr. Silva. I would recommend a few more clothes hooks in the jacuzi / shower area. A minor inconvenience for a huge suite. The jacuzi in my room made up for an outdoor pool on the property, not practical in April. April 6, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable A plus Very clean. Super clean and comfortable rooms, friendly staff. great check inn...... April 5, 2014
Rated 5.0 out of 5.0 by Great service! The staff here was great! Gave great info on restaurants in the area. We chose to eat at the Eveready Diner (has been featured on Food Network)....great food! April 1, 2014
Rated 5.0 out of 5.0 by Staff always goes the extra distance... Another nice stay at this HI Express... The Team there always attends to the needs of the customer - if something needs attention, it gets handled right away and, with a pleasant response... Keep up the good work!! March 17, 2014
Rated 4.0 out of 5.0 by Helpful staff I always enjoy my stay in Poughkeepsie. Rachel goes out of her way to make you feel at home. March 16, 2014
Rated 4.0 out of 5.0 by Nice but no ammenities Clean Hotel friendly service at the front desk. There is no restaurant or bar in the hotel or immediate area. March 13, 2014
Rated 5.0 out of 5.0 by Great Hotel The staff at this location is great! Always there to serve you, upgraded w/o any questions before I even got to the hotel. Great Location and free parking March 7, 2014
Rated 5.0 out of 5.0 by Great place to stay! We have recently started staying at this hotel on a regular basis. My son is a student at the Culinary Institute. We visit regularly. In the beginning, we tried several local hotels and found that this is by far the cleanest, nicest, most comfortable of them all. They make you feel at home--from the fresh baked chocolate chip cookies in the afternoon to the variety of breakfast foods that are offered. It is a great value for the money! February 20, 2014
Rated 4.0 out of 5.0 by Nice HIE I've stayed at this HIE several times and I like the place. Good rooms, clean, nice breakfast, and only a mile from the Metro North train station in Poughkeepsie allowing you to make a run down to Manhattan while staying here. February 6, 2014
Rated 4.0 out of 5.0 by Nice Place To Visit Good, Clean, Affordable, Good location -Not much more to say February 4, 2014
Rated 4.0 out of 5.0 by Nice Stay This hotel was very clean, as we've come to expect with Holiday Inn Express properties, however, the room was small and poorly laid out. The room was expensive in comparison to other HI properties we've stayed at. January 15, 2014
Rated 4.0 out of 5.0 by Poughkeepsie Holiday inn Express I like your hotel and often stay there when I'm working in the area, Rooms are always clean, front desk staff is friendly and the early morning breakfast staff do a great job keeping breakfast fresh and tasty . I would suggest that you get the NFL Network added to your TV cable programming . If there is a game I want to see on a Thursday night carried only on the NFL channel I will book a room with a competitor instead . I did have an inconvenience checking in this last stay because my initially assigned room (205) smelled of cigarette smoke so I had to go back to the front desk and get reassigned to room 211 which was fine,.overall I feel very comfortable coming back on a regular basis. Some hotels I frequent have an agreement or plan worked out with a local fitness center to get a free guest pass which I really enjoy, January 12, 2014
Rated 2.0 out of 5.0 by Greeting was nice, Hotel nice We drink Decafe coffee, no decafe in room, alaso sink drain was working very slowly, room # 419 December 30, 2013
Rated 4.0 out of 5.0 by weekend away during snow storm The hotel was more than adequate. The breakfast was not the best I have had in a similar style hotel. One problem we had was that we got blocked in by the snow plow in both the front of our car and the back. If it were not for the kindness of two you men who were guests of the hotel we would not have been able to get out. I think that whoever plowed could have made sure that the few cars in the lot had a fair shot of getting out. That would have been great hospitality. December 18, 2013
Rated 5.0 out of 5.0 by Recommend Without Hesitation I have stayed at this location on several occasions as a business traveler and have been completely satisfied each time. The room is clean and very comfortable. I appreciate the coffee and tea available in the breakfast area. I always leave before breakfast, so cannot comment on it, though I know they serve yogurt which is what I would choose. December 16, 2013
Rated 4.0 out of 5.0 by Staff was great checking us in late and directing us to good food Staff was great checking us in late and directing us to good food. the heater in the room made it very hot. But on the plus side, we shut it off and when we needed it again the room warmed up quickly. December 11, 2013
Rated 4.0 out of 5.0 by Poughkeepsie over night Great price for a room and the staff was very accomadating. The room was clean however, the towel rack fell apart when I gently hung a towel on it. The inside base of the tub was hand painted white. It was a sloppy job. Many of the TV stations could not be viewed due to picture distortion. Overall the room was average at best but nothing to complain about. Breakfast was in included which is a plus but please improve the quality a tad. December 4, 2013
Rated 5.0 out of 5.0 by GREAT SUITE Free upgrade to the hot tub suite for Platinum member was awesome. This is a nice clean place. Definitely above average for the Holiday Inn Express brand! November 19, 2013
Rated 5.0 out of 5.0 by 4 night stay Room was a good size with large comfortable bed. Staff were friendly and welcoming. Breakfast was good. Coffee was available 24 hours and the cofee was excellent. November 14, 2013
Rated 4.0 out of 5.0 by Clean, comfortable, well appointed room, good location Chose this hotel for it's location and cost, and that it had King size beds. Didn't have big expectations. I was very pleasantly surprised. The rooms were spacious and well appointed, with comfortable pillows and mattresses. The bathrooms were nice and clean. There was a fridge and microwave in the room, and there was a small market at the front desk to buy food if you needed it. The staff was helpful and friendly and we were welcomed with cookies at the desk when we arrived. Only complaints: 1) the heater was very loud and we needed to keep it on all night to be comfortable 2) the cleaning staff came by to clean the room at 9 a.m., waking my fiance who was still asleep. We hadn't expected to be disturbed before 11 a.m. for room cleaning, especially since check-out is at noon. 3) the breakfast consisted of some sweet pastries, cereals, and prefab frozen cheese omelets w. sausages and biscuits and gravy. Certainly better than some hotels, but not healthy. I'd rather save the money, since I'm going to go out instead to one of the fine diners in the area anyway. 4) the sound from the laundry (right on the first floor among the bedrooms) was very loud and intrusive. November 12, 2013
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