Rated 4.3 out of 5 by 228
Rated 3.0 out of 5.0 Refuge from the weather
A welcomed motel to get me away from possible impending weather problems.
February 26, 2015
Rated 5.0 out of 5.0 by ohio fam Most comfortable bed for a Hotel
The front desk attendant was very warm and friendly. Our room was on the first floor but literally in front of the doors and eating area. It was so cold that weekend the drapes in the room moved from the wind outside and the heater under the window ran continually all night. It was a bit noisy based on our location on the first floor but over all the furnishings and staff were awesome! The staff when asked about anything were genuinely very helpful. We would not stay here again if we brought our little dog as they do not allow pets in this hotel, unless they are service dogs, which is a problem for us when we travel with her. that was the only downside which made me sad cause all in all it was a nice hotel.
February 24, 2015
Rated 5.0 out of 5.0 by Poor Boy Good stop
The desk representative (Tiara) was outstanding. Everything else was up to Holiday Inn Express standards.
The driveway to the building was very steep and slippery due to the snow and ice.
February 23, 2015
Rated 5.0 out of 5.0 by Mit52 Easy on and off I-75
Easy on and off I-75 and there are a lot of options for food, gas and supplies.
February 19, 2015
Rated 5.0 out of 5.0 by Norval1 Great Holiday Inn Express experience
Perfect from start to finish. Excellent front desk staff who made check-in so easy. And, as always, a great breakfasts to start the day.
February 16, 2015
Rated 3.0 out of 5.0 by 31Anniversary 31Anniversary
We have always enjoyed our stays at the Holiday Inn Express but this location was just below their normal standards. Let me start by saying that the staff was wonderful, friendly, and very helpful. First the workout equipment is out of date and needs to be replaced. Second the TV in the workout room did not work, but two employees tried to help and get it to work. Third the room was a handicap room which I wasn't told upon check in. My husband is 6'3" and the shower was not tall enough.
I think the most important aspect to a hotel room is cleanliness and this location was very clean. It just lacked in other aspect as mentioned above. With that said, I would recommend the property just don't come for the extras.
February 15, 2015
Rated 5.0 out of 5.0 by TammydH Clean and Quiet
Everything was good, the exercise room was sufficient and everything worked. That is important to me when I travel.
February 13, 2015
Rated 5.0 out of 5.0 by GrandmaR A pleasant stay in Knoxville, TN
The Holiday Inn Express in Knoxville was a very nice property. The front desk clerk was very friendly, the hotel was attractive and seemed to be well maintained. The room was very nice and the bed quite comfortable. The breakfast was quite adequate.
February 13, 2015