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Rated 4.1 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by great service All the staff was helpful and nice from check in to checkout. The room was clean and the beds comfortable. The breakfast has several delicious choices. July 19, 2014
Rated 5.0 out of 5.0 by Overnight Travelling Made this stop travelling north from FL. All was really good. Quiet, clean. Breakfast was just ok. July 16, 2014
Rated 3.0 out of 5.0 by No microwaves This hotel was clean but they need to put microwaves in the rooms are in the lobby. We had to go out and buy hot food because there was no microwaves to warm up the food we had in the room. July 14, 2014
Rated 2.0 out of 5.0 by Disappointing Stay First, as the wife of a Rewards Club member I was told that my reservation should have my husband's approval mentioned on the reservation since he wasn't with me. I have stayed multiple times in other HIE and this has never been an issue. I have always been greeted warmly, but not at this hotel. Next, my room #306 smelled like stale smoke. I really smelled it when I closed the curtains. The bathroom was clean, the bed was comfortable, but there was a layer of dust around the base of the bed and behind the night stand. This is not typical for HIE. I stayed the night before at a different HIE and had an excellent experience. Also, the eating area is very small with not enough tables to accommodate all the guests, I shared my table with another guest. I will continue to stay at HIE because I usually have an excellent experience, but I will not stay here again. July 13, 2014
Rated 4.0 out of 5.0 by Very nice! Hotel very clean. Stayed for 3 nights and found the room cleaned and made up each day. Bathroom was clean and this is very important to us. Lobby very clean. Very close to a number of restaurants and other places that are important. Also, very close to the Interstate. July 6, 2014
Rated 5.0 out of 5.0 by weary trav eler we have stayed in many holiday inn's and this is one of the best for us , good room, quiet for resting , after the hard days travel , friendly staff , a place I can be proud to stay in July 4, 2014
Rated 5.0 out of 5.0 by Comfortable and Clean We stayed at this hotel for one night while traveling. The room was clean and comfortable, and there was a good variety of options for breakfast. July 2, 2014
Rated 5.0 out of 5.0 by clean rooms, great staff Location was perfect and rates very reasonable. We had an event in Knoxville and this was outside of city so no city noises but close enough to make our destination with no problems. Service was excellent. All staff encountered were friendly and helpful. The room was a little warm when we first got in, and had to adjust the air. It cooled off quickly. The breakfast was excellent, even my big eater husband was satisfied. I do wish there were more fresh fruit options. They just had a few bananas and apples and the bananas were very brown and no way to wash the apples. Coffee was excellent, biscuits and gravy excellent, eggs awesome, and my personal favorite cinnamon rolls. The staff kept the eating area clean and stocked. We liked it so much, we have already made reservations for two other trips to Knoxville in the upcoming months. July 1, 2014
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