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Rated 4.2 out of 5 by 199 reviewers.
Rated 5.0 out of 5.0 by Traveling stress instantly removed We had been on the road for 11 hours and arrived in Knoxville at 5:00pm rush hour. In locating the nearest Holiday Inn Express, I approached the front desk where I was met with a fine looking, polite, young man. He asked how I was doing and I said I was very tired. He immediately went to work registering us. We were on our way up to our room within 5 minutes. 15 minutes later we were sitting in a local restaurant having a relaxing dinner and life was good again. We have made a note to definitely stop back to this hotel next year when we pass through again. Great experience!!! December 16, 2014
Rated 4.0 out of 5.0 Comfortable bed and good service Very easy to find and a lot of choices to eat around the hotel. December 16, 2014
Rated 5.0 out of 5.0 by We will be back to this Holiday Inn Impressed with the employee, we walked into a clean room and didn't feel uncomfortable at all. We wished it was in Pigeon Forge. The location is perfect and good food is nearby. December 12, 2014
Rated 5.0 out of 5.0 by Room was just fine No bells or whistles but room was fine and hotel is in a great location. December 11, 2014
Rated 5.0 out of 5.0 by Excellent staff and hotel I highly recommend this hotel for it's friendly staff,great continental breakfast and quiet surroundings.I would stay here again in heart beat! Thank you for a relaxing and productive weekend. December 4, 2014
Rated 2.0 out of 5.0 by Visit to Holiday Inn Express We try to make it a point to visit Holiday Inn Express hotels on our car travels. However, this visit was extremely disappointing compared to the one we visited In Knoxville a few weeks back. The hotel was older than most, the carpet had dust around the edges, the bathroom door was scuffed, and the presentation of breakfast was not typical of other Holiday Inn Expresses, food was sparse and not appetizing looking, and we feel it was overpriced for the overall presentation of the hotel. We will continue to visit Holiday Inn Express in the future, but probably won't stay at properties managed by the Gibson group. November 28, 2014
Rated 5.0 out of 5.0 by Great room with a reasonable price Arrived late without a reservation and the hotel was nearly sold out. They found us a room, gave us our AARP discount. The room was clean and comfortable. Breakfast was great and included, wifi was free. Checkout was easy and fast. November 28, 2014
Rated 4.0 out of 5.0 by Warm welcome Hot beverages available right beside checkin desk were appreciated after a long day of travel. Well lighted parking all the way around the hotel. November 28, 2014
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