Rated 4.3 out of 5 by 271
Rated 5.0 out of 5.0 by Kathy 1000 Excellent staff and clean hotel
I had a wonderful experience at the Knoxville I-75 Exit 112 Holiday Inn Express. The staff was excellent and made you feel at home. Housekeeping kept my room nice and clean. I had a very comfortable bed. I just enjoyed my stay there very much.
May 21, 2015
Rated 2.0 out of 5.0 by kccx Drivers license slipped through the crack
I would have been very satisfied with the accommodations of this hotel had it not been for the fact that when I produced my driver's license at check-in, it slipped down into a crack between the countertop and the desk. The horrified desk clerk informed me that the desk was built in and there was no way that they could get my license out for me. I was also told by both evening and day clerks that other people had lost cards in that crack, including credit cards and IHG reward cards. I feel it was very negligent on the part of the hotel to have not fixed this situation the first time someone lost a card down there. I was offered no compensation on room rate for my trouble of having to drive 600 miles the next day without a license and then run to a drivers license station the day after I got home and sit there for an hour to get a new license. The hotel itself is a very nice hotel and the room was great, but the situation with my driver's license totally ruined my hotel experience.
May 20, 2015
Rated 5.0 out of 5.0 by THef Comfortable Room, great service
Enjoyed our stay at the Holiday Inn Express - Knoxville. Will stop there again and stay if we are traveling through the area.
May 17, 2015
Rated 4.0 out of 5.0 by Carolyn4473 Great service and convenient location
Always a great location when we travel back from Florida with easy access from I-75. Since we have relatives in the Knoxville area, we find it a very easy and convenient stop.
May 10, 2015
Rated 5.0 out of 5.0 by FunFolks Great stay
Had a great experience at this hotel. Friendly and helpful staff got us check-in
May 3, 2015
Rated 5.0 out of 5.0 by Phil5959 friendly staff
the staff is very friendly and helpful. The room is clean and grounds are kept up
May 3, 2015
Rated 4.0 out of 5.0 by Trivany123 Pleasent Stay
A nice place to stay along the way, unless it's football season then they charge you for two nights with no discount or use of reward points.
Comfortable beds with a TV that has more channels they you get anywhere else.
A very good breakfast selection, of course the cinnamon rolls are really addictive.
Staff is professional and helpful. Don't stay out late because you may not find a parking space.
April 29, 2015
Rated 5.0 out of 5.0 by keep fit exercise equipment
I like Holiday Inn Express but Comfort Suites are just as nice and have a weight machine for working out. I need more than a bike and treadmill.
April 27, 2015