Rated 4.3 out of 5 by 138
Rated 4.0 out of 5.0 by Military Matt Staff was great!
I got caught in the middle of one room being occupied by an ex con drinking with his buddy telling stories all night long being loud and swearing all night until 1130pm. Ok, fine I can deal with that. Until the other room next to me starting going at with sounds of making a dirty film were keeping me up as well. That being said, they all have their rights to do what they wanted to do. I went downstairs to see if I could get another room. The young lady working that night was sympathetic to the situation and got me a room on another floor and toward the end. I was very grateful for what she did. The hotel was nice and clean. The walls were just a little to thin for my ears though.
February 2, 2016
Rated 5.0 out of 5.0 by kshick Great stay
The entire staff was dedicated and committed to making my stay enjoyable. Highly recommended.
January 29, 2016
Rated 4.0 out of 5.0 by JKGreenback Great service
Testament to the staff's quality. During breakfast, my 4 year old spilled his cereal and the staff promptly and very courtesously cleaned the mess. Didn't make me feel guilt at all. After checkout - the front desk called and told me that I'd left our swimming suits in the bathroom and offered to ship them to wherever I needed them. Great, great experience.
January 19, 2016
Rated 5.0 out of 5.0 by fararr best staff abd service
the staff is very professional and knowledgeable. great breakfast and workout area.
January 18, 2016
Rated 4.0 out of 5.0 by Uppy30 Nice staff and good rooms/amenities
I enjoyed my stay at this hotel. The breakfast wasn't bad, the staff was nice/helpful, and they recognized my IHG membership status with a room upgrade. If I have one complaint, the laundry facility could do one or both of the following: 1) not charge (how much money are you making from them, seriously? Plus, the coin deposit got stuck) and 2) add another washer and dryer. I'm betting the hotel has a fair amount of long term stays who could use dependable/timely access to a washer dryer. That said, the staff was very apologetic when the coin deposit got stuck and even got my clothes washed in the main hotel laundry. It wasn't exactly ideal, but I like the willingness to help a guest in need. They also had good exercise equipment. Ideally they'd have some dumbells but good cardio equipment is much appreciated. Thank you, Pratt Holiday Inn Express! 4+/5
January 16, 2016
Rated 5.0 out of 5.0 by butterflykisses552 Beautiful room, exceptional service
Hands down the loveliest room at a Holiday Inn to date. Had some key card issues but young lady at the desk was very helpful. Newer facility I think and very nice. Will detour through Pratt again.
January 8, 2016
Rated 4.0 out of 5.0 by xrq13 A good ending to a long day.
The access was great, as was the staff. The room
was nice and clean. Left read for another day.
January 3, 2016
Rated 4.0 out of 5.0 choosing not to
Our problem not the norm for this hotel, we have stayed many times in the past and not had no issues. They generally try very hard to accommodate us.
December 29, 2015