Rated 3.0 out of 5.0 by Bravochief An Average Place to Stay
I rate this as a middle-of-the-road HIE. Common to many hotels, the desk chair was junk. It wouldn't elevate. I had to sit on a pillow to use the desk comfortably. The job I was on was in Mullinville. Breakfast was at 6:30. There was no way I could get breakfast and be on the job on time in Mullinville. I find really GOOD HIE's recognize that we working people have to be on the road or on the job early and serve breakfast early. In Hebbronville, TX they serve @ 0500 because they KNOW their clientele are construction people like myself. Absolutely no acknowledgement that I am a Priority Club member. Most places give me a little bag of goodies. Overall, the room was nice and clean. Like I said, a nice, average place to stay.
February 14, 2013
Rated 2.0 out of 5.0 by KCHSmith too much light streaming in and no internet
Overall it was clean and decent but it was below my expectations for Holiday Inn Express. The big thing was that there seemed to be a layer of window covering missing -- nothing light-blocking went all the way across, and there was a well-lit parking lot right outside the window. We turned out the lights in the room and it was still like daylight. Not being able to access the Internet as advertised was also irritating, and the front desk staff was pleasant but unable to help at all.
January 2, 2013
Rated 2.0 out of 5.0 by Schmitty Joseph
Ever Since Holiday Inn Express put in the sit down desk for the staff I have found it is hard for them to get up and look eye to eye with the customer. Not many smile either. The room was nice but the cleaning was not up to par. Found a pad (gross) on the floor next to the toilet when I returned to the room after a days work. No refill on coffee after the first day use. I think some management training will help. I mean train the manager on how to teach the staff.
December 10, 2012
Rated 4.0 out of 5.0 by PdAVEN Comfortable place to stay
Our stay of one night was fine. The hotel is relatively new and clean. The staff was friendly. Our only recommendation would be to check the quality of the pillows. All the pillows are poor quality and seem to be the same even though they are labelled soft, medium,firm...... I would not hesitate to stay in this hotel on our next trip passing though. Thanks
November 17, 2012
Rated 4.0 out of 5.0 by KSU1976 Smoky Smell in the Lobby
Hi: I stay at the Holiday Inn in Pratt Kansas about twice a year. That is my first choice of where to stay when I am in Pratt.
When I walked into the lobby last Monday evening I was greeted by the smell of cigarette smoke. My mind immediately took me back to the days when that was the smell that prevailed in hotel lobbies and rooms (not a pleasant memory).
As I checked in I realized that the cigarette smell was not actually in the hotel lobby but was coming from the young woman who was checking me in. (She was very pleasant and handled my check-in very well).
After completing check-in, I left and went to eat dinner. When I returned she was standing just outside the front hotel door smoking. She greeted me pleasantly but the visual of her smoking has prevailed in my mind and as I write this the smell of cigarette smoke is my predominant impression of my recent stay.
Everything else was great!
November 12, 2012
Rated 3.0 out of 5.0 by Darnell Wrong room
When I checked in it was after 15:00 hrs. The room I reserved a king bed non smoking was not available. I am a platnum priority club member. I was to tired to argue as I had already been on the move since 02:00hrs that day without stopping.
October 22, 2012
Rated 1.0 out of 5.0 by ajbb very noisy
Very noisy hotel. walls are paper thin. could here man snoring next door. called front desk at 3:30 to ask them to call room next door because tv was blaring. didnt do it. did not receive any recognition as priorty club member checking in or out. hotel has alot of railroad workers(nothing against them, they were all friendly) staying there, so were people coming and going all night long. breakfast was great.
it is sad, because it is a fairly new hotel.
October 22, 2012