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Rated 4.7 out of 5 by 122 reviewers.
Rated 3.0 out of 5.0 by Great service Except for the noisy ice machine and elevator everything else was good. July 23, 2014
Rated 4.0 out of 5.0 by Clean Hotel & Great Location This property is situated in a great location, near many stores and restaurants. We arrived very late at night and was well taken care of. The room was great, clean and comfortable. Our only concern was the incessant door-knocking to be out of our room...and it wasn't even time for checkout. As Priority Club Gold Elite member, there are inherent privileges, such as a late checkout. We were unable to relax that morning due to having to answer the door three times because housekeeping was ready to flip our room. We politely advised that we would be leaving shortly...and then the phone calls started from the front desk. The breakfast was great and the employee working this area was extremely polite. July 22, 2014
Rated 3.0 out of 5.0 by Great property wonderful views, great rooms, very nice pool and good breakfast. Staff at desk was indifferent, did not acknowledge Priority status. That individual at the desk makes all the difference in the world and I was a little surprised. Had been on a couple of week long travels, and this was the only Holiday Inn Express that had staff not make me feel welcome. Other than that, super property!! July 17, 2014
Rated 4.0 out of 5.0 by nice quiet area This hotel was very nice. From the front desk to the ladies at the breakfast bar, we had a good experience. They really need to purchase better sleep sofas though. It was really uncomfortable. We took advantage of all the extra pillows by putting them under the mattress of the sleeper to make it better. July 17, 2014
Rated 5.0 out of 5.0 by Great Hotel From the time I walk in the lobby i was greeted wit a friendly desk clerk who was very helpful and getting me checked in and putting me in a comfortable room with a great view. She seem to be genuinely concerned about making my stay there pleasant. Thanks for the smile and friendly welcome. They have a nice breakfast also. July 10, 2014
Rated 5.0 out of 5.0 by Great Hotel and Staff Stay at this hotel during recent short duration business trip was excellent as the hotel staff went out of their way to assist myself and accompanying business travelers with their needs. July 8, 2014
Rated 5.0 out of 5.0 by Well rested and fed...ready for next adventure We stay at this hotel each time we are in the area. The hotel is clean, located in a quiet yet great location. The staff is friendly and professional. The rooms are very comfortable and the beds rock!!!! We were well rested after a good night's sleep and enjoyed a good hearty breakfast and we're ready to get back on the road for our summer road trip. Would highly recommend this hotel to anyone needing to stay int he Prateville area. July 5, 2014
Rated 5.0 out of 5.0 by Nice place - but clientele love to slam doors! Nice, fairly new Holiday Inn Express. Room was very nice and clean, bed was great. The only problem I have with HI Express is that the clientele love to slam doors in the morning. I don't know what it is about HI Express customers, but I have noticed this in multiple properties. Perhaps the door closer could be designed to close the door a little more gently - now they just slam shut. July 1, 2014
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