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Rated 4.7 out of 5 by 86 reviewers.
Rated 5.0 out of 5.0 by Comfortable and very clean with wonderful staff I took my daughter and a couple of her friends here for a slumber/pool party and they had a blast. The pool was clean and not over chlorinated. The staff was super friendly and very helpful. I would stay here again. January 30, 2014
Rated 5.0 out of 5.0 by Wonderful stay - clean, quiet and relaxing I came to Prescott for hiking around Prescott and Sedona. The room was great - very clean. And the breakfast was wonderful. The lobby is very pretty and nice in which to relax. The business area is on a 2nd floor loft which provides ample space and is it's own nice area to read, get on the internet, etc. There are nice restaurants and stores just across the street and up the hill so you can find things you might need - lunch, dinner, other supplies - right up the hill. The staff was really great - friendly and helpful evening and daytime. One thing to mention - when you reserve the room on your credit card - the card isn't actually billed. Your card isn't billed until you actually check out of the room. January 17, 2014
Rated 4.0 out of 5.0 by Love the staff here We have stayed at this location several time in the past few months. The staff is great! Drew always saves us cookies when we arrive late. We only had one issue with our heating, the compressor would come on and was very loud. Woke us up every time it came on during the night. Everything else was great! January 12, 2014
Rated 5.0 out of 5.0 by Enjoyed our stay again! Overall, very nice place to stay that is easily accessible to the highway and other places to shop and visit. We all loved the chocolate chip cookies, the friendly greetings and having a variety of activities here such as the swimming pool and the breakfast. Keep working on having less styrofoam plates and more paper products in the meal area. January 7, 2014
Rated 5.0 out of 5.0 by Had a great time. We return to the Prescott Holiday Inn Express several times year to enjoy Prescott and the area. The a hotel is always great, clean and an enjoyable stay. We have always found it clean and an excellent value. Breakfast is always good, also. January 6, 2014
Rated 5.0 out of 5.0 by Excellent Staff and Service Every think was great at the Holiday Inn The Front Desk personnel was extremely helpful and very nice He was most helpful and very nice January 5, 2014
Rated 5.0 out of 5.0 by FANTASTIC PROPERTY AND SERVICE EVERY STAY!!! I have stayed at this hotel a number of times over the past 5 years or so, and I can say that the staff genuinely cares about your comfort and that you have an enjoyable stay. They take an interest in their community, why you are there, and how they can help you. This trip I was pleasantly surprised by a remodel that makes this property look brand new. Love the rich colors and decorating throughout, and very comfortable guest rooms. If you need to stay in Prescott, you would be happy choosing this hotel. December 15, 2013
Rated 1.0 out of 5.0 Uncomfortable hide a bed and cots, poor service Tried to change from 1 king to 2 queen, was told not available. Went to the room, called in to make a new reservation and guess what - rooms available. Rude girl at the desk. Never stay here again, and I'm in AZ quite often! Mgr not helpful, just full of excuses. November 19, 2013
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