Rated 4.6 out of 5 by 79
Rated 1.0 out of 5.0 Uncomfortable hide a bed and cots, poor service
Tried to change from 1 king to 2 queen, was told not available. Went to the room, called in to make a new reservation and guess what - rooms available. Rude girl at the desk. Never stay here again, and I'm in AZ quite often! Mgr not helpful, just full of excuses.
November 19, 2013
Rated 5.0 out of 5.0 by FearlessAgentBob Fantastic Experience!
This is the greatest hotel staff ever! Very friendly, they treat you like family. Super clean and nice property, and I travel a lot.
You will be glad you stayed here!
November 18, 2013
Rated 5.0 out of 5.0 by TUSTraveler Great Stay
My wife had recently had foot surgery and needed a road trip, so we went to Prescott to visit friends and to see the area. We were going to just stay one night, but enjoyed the area and property so much that we stayed over a second night. Everyone was very pleasant, the accommodations were great, the staff superb and the breakfast very good (especially liked the pancake maker). Especially Cinthia at the Front Desk! She greeted us quickly and was very efficient. After we decided to stay over and I went back in to check room availability she asked if we wanted the same room as I walked in the door. Will definitely stay there again when in the area. The only disappointment was that we did not get back from dinner the first night in time for the chocolate chip cookies :). We did get them the second night.
November 15, 2013
Rated 5.0 out of 5.0 by CGParent Best Holiday Inn Express I have stayed at.
This is the best IHG I have stayed at. Comfortable, clean, staff was very friendly and helpful.
November 15, 2013
Rated 5.0 out of 5.0 by Jim427 Top notch customer service
Thank you very much to the entire hotel staff for being so accommodating and professional for my entire stay. Breakfast was always excellent, bed was very comfortable and room was always clean. I would not consider staying anywhere else when in Prescott.
November 12, 2013
Rated 5.0 out of 5.0 by AkitaLover Great Staff
The hotel was recommend by a staff member who suggested staying in room 306. That room was outstanding. The staff were friendly and outgoing.
October 30, 2013
Rated 5.0 out of 5.0 by kaitums613 nice hotel
the front desk staff were super friendly for the entirety of my stay, the room was clean and comfortable, the bacon was crispy and excellent! my only complaint might be that the heater smelled awful like burning and the smell lingered the entire time.
October 28, 2013
Rated 5.0 out of 5.0 by hides great service
staff was very friendly at front desk...I forgot my toothbrush so
I called front desk..within a couple minutes they had a toothbrush for me : ) also the breakfast had a great selection of foods my family could eat...which is difficult since we do not eat wheat products
October 23, 2013