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Rated 4.7 out of 5 by 122 reviewers.
Rated 5.0 out of 5.0 by the pleasure of being pampered when I first arrived I was greeted by cynthia and zack and they helped us immediately and they were very cordial. That is very important to me and wife since we had a long trip and wanted to relax as soon as possible. From the start our stay was a constant feeling of being pampered. All our needs were met. thank you very much. C.R.G. June 27, 2014
Rated 5.0 out of 5.0 by Great Staff The only disappointment I had with this stay was that the room had almost a 30% higher rate for the Monday night versus the Sunday night stay. Other than that, it was excellent June 26, 2014
Rated 5.0 out of 5.0 by Best Hotel in Prescott! We have been staying at this Holiday Inn for several years now. We come in to town a few times a year for softball tournaments and we always book the suite. Our stay has always been wonderful. Hotel grounds and inside are really clean and kept nice. Staff is always very helpful! Just better make sure you call way in advance to make your reservations because they book up fast due to others enjoying this hotel as much as we do! June 25, 2014
Rated 5.0 out of 5.0 Comfortable bed the beds were great with the softest pillows. had a great nights sleep. June 24, 2014
Rated 5.0 out of 5.0 by Great room One of the nicest Hotels I have stayed in. I was very satisfied with everything in the Hotel. June 22, 2014
Rated 5.0 out of 5.0 by comfortable Great, clean and easy to get to. Good location for the area. Staff was friendly and excellent to work with. Comfortable rooms and quiet. Thank you June 19, 2014
Rated 5.0 out of 5.0 by Great time the only problem with the room was the noises the AC did upon starting.. the hotel and staff were very good. June 19, 2014
Rated 5.0 out of 5.0 by very happy with the room and service A good variety of healthy choices for breakfast and most importantly the bed was very comfortable June 16, 2014
Rated 5.0 out of 5.0 by Just like home This is a very nice property, Great staff, confortable beds, Breakfast was away above norm. I have nothing but prase for this Hotel. June 15, 2014
Rated 5.0 out of 5.0 by Nice room Very nice hotel. Everything appeared to be updated and clean, the pool area was very nice, and the staff were friendly. Good value. June 12, 2014
Rated 5.0 out of 5.0 by The pillow are too big. The pillows were entirely too large for comfortable sleeping otherwise we had a very enjoyable stay. June 11, 2014
Rated 5.0 out of 5.0 by Business or Leisure - A Great Place To Stay! The Holiday Inn Express is always a great place to stay and the Prescott hotel is no exception. We thoroughly enjoyed our king suite for 3 nights. When we returned from our days' outings, the room was always completely made up beckoning us to relax and enjoy. The king mattress was actually comfortable affording us a good night's sleep. The complimentary breakfast was excellent and always on time promptly at 6. Overall, we found it a great place to stay and will return there on future trips to the area. June 7, 2014
Rated 5.0 out of 5.0 by Pool and whirlpool Excellent condition of the pool and whirlpool helped make this a great experience. June 5, 2014
Rated 4.0 out of 5.0 by Convenient location, large refrigerator, nice indoor pool, good breakfast This hotel is in a convenient location near shopping and major highways. The heated indoor pool has just been renovated and was a welcome first stop for us after checking in. The refrigerator was larger than we anticipated, which was another plus. The free breakfast was of good quality and variety--better than the one in a resort hotel in an adjacent state that we had just left. If you are visiting the Grand Canyon, Sedona, Kingman, etc. and want a good central location, try this hotel. June 1, 2014
Rated 5.0 out of 5.0 by recption staff a bit odd Very good would recommend to family will stay here should we visit again will also look for brand when travelling May 31, 2014
Rated 5.0 out of 5.0 by A very Nice Hotel Very conveniently located, close to everything. Very friendly staff. The accommodations were very nice. I really enjoyed the stay. May 20, 2014
Rated 5.0 out of 5.0 by Wonderful staff Our daughter lives in Prescott & so when we go to visit her we stay at the Holiday Inn Express (redeeming points) & each stay has been great. This visit was no different except that I had made a mistake in my booking & our first night was in a handicap room & we weren't thrilled. The next day the front desk staff got us a different room & we were very happy with it. Thank you! May 12, 2014
Rated 5.0 out of 5.0 by Nice place to stay in porescott I was in Prescott on business and was very happy with the Holiday Inn Express. The property was well maintained and is well laid out. The beds are VERY comfortable which means the most to me. It doesn't matter how nice the property is if you can't get a good nights sleep what's the point. Drew at the front desk was an outstanding sample of good customer service. I had some issues with my room (my fault) and he put me in a room that was perfect for me! The breakfast was better than most free hotels breakfasts with a really good variety to choose from. The pool was a bit on the small side for me as I like to use it for exercise and it wasn't big enough to do laps , but the hot tub saved the day! There was also a sauna which I didn't actually use, but I was surprised to see that there. Overall, this is one of the best if not the best hotel in Prescott and I give it a big thumbs up!! May 1, 2014
Rated 5.0 out of 5.0 by You will like the sauna We enjoyed our trip with our 2 kids (2-4yo) and our stay at the swimming pool area, hot tub and sauna. It was really nice to relax there with the kids and enjoy a little eggs hunt on Easter in their small backyard. Really good experience. April 26, 2014
Rated 4.0 out of 5.0 by Good value but still not my favorite Room very nicely appointed. Only drawback was the location of the sink in relation to the shower - separate areas. I had stayed at this hotel about six years ago and did not come back until now - previously there was a musty smell throughout the first floor and the condition of the hotel was lousy. Now much improved. Two comments - not enough space in the breakfast area and one evening there was a sewer smell in the hotel when I came back after work. Suprisingly, the room was quiet even though it was on the level with the adjacent highway. All in all much improved, but still not my first choice in this area. April 21, 2014
Rated 5.0 out of 5.0 by nice place to stay stayed for a 3 day weekend visit. (fri-sat-sun). clean room, comfortable bed, decent breakfast this is a good value, especially when compared to the Hampton Inn which is right next door. will book there again. April 3, 2014
Rated 5.0 out of 5.0 by enjoyed my stay Holiday Inn express is always our favorite IHG hotel and this hotel was great March 26, 2014
Rated 5.0 out of 5.0 by Such helpful, friendly staff Great experience with the friendly staff. Rooms were spacious and clean, hotel is fresh and up to date. Great value as well! March 26, 2014
Rated 5.0 out of 5.0 by Very Great Experience & Service I would like to thank the Prescott Holiday Inn staff for their awesome customer service especially Susan, Cinthia, and Julie. When I called to make the reservation I asked if your staff could provide my daughter (bride to be) and her bridesmaids (for an additional cost) a special surprise basket during their stay. Not only did your staff eagerly accept the challenge for this service, but they complete blew away daughter's and my expectations. The surprise basket looked so professional and was magnificently done. It had tasty snacks, desserts, and a beverage in a beautifully decorated basket. Your staff went way beyond the call of duty to provide this very special arrangement. Thank You! Now a about the hotel and room. The hotel was very clean and updated. The room they provide to my daughter and her bridesmaids was spectacular. It basically had all the amenities and extras of a very expensive hotel without the price! Another value add bonus. My daughter mentioned it was quiet and that she had a restful night of sleep before her big wedding day. Imagine that? Way to go Prescott Holiday Inn. You not only exceeded all my expectations but you completely hit the ball out of the park. You can be assured, when my wife and I visit our daughter and new son in-law, we're staying at Prescott Holiday Inn! Thanks again for making my daughter experience so special! P & A March 26, 2014
Rated 1.0 out of 5.0 room to small and poorly designed Room too small. Shower was too small and to compound the problem the shower rod and curtain where not installed correctly which allowed water to flow all over the floor in the bath room making a mess and a unsafe condition. design for opening the bathroom door would not allow the door to swing all the way open. March 24, 2014
Rated 5.0 out of 5.0 by Great service So relaxing My husband and I stayed for a romantic getaway March 15-17. Our room was clean and bed was so comfortable. Shower had excellent pressure. We enjoyed the pool, hot tub and sauna. All were clean, just the right temp and added to our relaxation. The breakfast filled us up and had enough variety to make us both happy. The young man at the reservation desk was super polite and made us feel welcome. He gave us a map and circled all the areas we were interested in seeing. He also offered to call us a cab if we wanted to drink at Whiskey Row and gave us free ride back Taxi tokens. He was very impressive and represented the Hotel well. They even put out warm chocolate chip cookies to welcome you when you come in. We will definetly be back. March 20, 2014
Rated 5.0 out of 5.0 by great hotel for many years We watched this hotel being built many years ago and have stayed there regularly since it first opened. Over the years we have met many great employees who have been most helpful and their current employees are great. The hotel is regularly updated and continues to be beautiful and comfortable. The rooms are a good size especially the deluxe rooms. Since this hotel has never allowed pets or smoking it has stayed much cleaner and more comfortable then other hotels that allow pets or smoking at one time. Keep up the good work Holiday Inn Prescott and your employees. We'll see you again soon. March 20, 2014
Rated 5.0 out of 5.0 by Greatest Staff I've Ever Dealt With Can't say enough good about everyone on the staff! We had a very confusing schedule and had to check out and in several times during our visit. Each time was handled professionally and with the best of attitude. Always a smile greeted us. Would recommend this location to anyone visiting Prescott, AZ. March 17, 2014
Rated 5.0 out of 5.0 by Comfortable and very clean with wonderful staff I took my daughter and a couple of her friends here for a slumber/pool party and they had a blast. The pool was clean and not over chlorinated. The staff was super friendly and very helpful. I would stay here again. January 30, 2014
Rated 5.0 out of 5.0 by Wonderful stay - clean, quiet and relaxing I came to Prescott for hiking around Prescott and Sedona. The room was great - very clean. And the breakfast was wonderful. The lobby is very pretty and nice in which to relax. The business area is on a 2nd floor loft which provides ample space and is it's own nice area to read, get on the internet, etc. There are nice restaurants and stores just across the street and up the hill so you can find things you might need - lunch, dinner, other supplies - right up the hill. The staff was really great - friendly and helpful evening and daytime. One thing to mention - when you reserve the room on your credit card - the card isn't actually billed. Your card isn't billed until you actually check out of the room. January 17, 2014
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