Rated 4.8 out of 5 by 258
Rated 4.0 out of 5.0 by Rick S W Friendly Staff and comfortable bed
Upon check in the staff was great. Very informative about the local area, and provided maps and directions to area's inquired about. Really friendly as well. The room and bed were clean and comfortable. Only issue was speed of internet.
April 20, 2015
Rated 5.0 out of 5.0 by playpool Bed mattress
The bed mattress seemed too hard. We appreciate firm with a pillow top. Guess our old bones do not like hard.
My husband made a big deal about there being no cookies at the front desk when we came in late after a movie that night. So the desk clerk made up a fresh batch and actually brought them up to the room for us. Talk about SERVICE, this has never happened to us before and we felt blessed after a very fretful day in mediation. Hot chocolate and fresh chocolate chip cookies, can't get much better than that!
April 18, 2015
Rated 5.0 out of 5.0 by Webb1 Nice property
Nice location, friendly staff, very clean and great breakfast choices.
April 17, 2015
Rated 4.0 out of 5.0 by Chris 255 Prescott AZ HIExpress
When given your room key, if you are on the second floor, make sure you are not near the business center as the teenagers use the computers for games, etc. It gets a bit loud. If you are on the second floor, make sure you do not get the room next to the elevator shaft. The insulation is inadequate.
The location is convenient. The appearance is well kept.
The front desk and breakfast service appear to be a family operation. There is an occasional language barrier. Breakfast service seems to not understand American food.
Everything else is very typical of HIExpress: terrific beds and linens. Decor is top notch. The flowing waterfall in the lobby needs to be repaired. Hasn't worked in three years.
April 16, 2015
Rated 5.0 out of 5.0 by TVC213 Great Hotel
What a great Holiday Inn Express. I travel just about every week and stay exclusively in IHG hotels. This hotel should be commended.
Starting with the friendly welcome and efficient front desk staff I knew this was a good hotel. The room was clean, comfortable, and had everything I needed. I appreciated the charging station on the nightstand- nice feature I wish everyone followed.
Housekeeping was also friendly, quick, and thorough.
The hotel was quiet and central to everywhere I needed to go.
I will definitely be back. Thank you.
April 12, 2015
Rated 2.0 out of 5.0 by crowder great
Very nice and it is all on staff he was so helpful and had an answer for everything and arranged dinner and wake up and coffee for early take off all very good .
thanks to him
April 11, 2015
Rated 5.0 out of 5.0 by Diane 1 Great Hotel
This was the second time that I have stayed at this Holiday Inn. Will always be my go to hotel in Prescott. Entire staff is great. Drew was very helpful when I was checking in.
April 8, 2015
Rated 5.0 out of 5.0 by Travesty New, clean, relaxing hotel
Great hotel for either business or pleasure. Nice amenities with a great breakfast.
April 8, 2015