Rated 4.8 out of 5 by 453
Rated 5.0 out of 5.0 by Verified Reviewer Well kept hotel with great amenities.
Overall, I enjoyed my stay at the hotel. Myself and my group enjoyed taking advantage of the outdoor patio with firepit after our evening on the town in Prescott.
May 19, 2016
Rated 5.0 out of 5.0 by maui16 Better than expected
I was pleasantly surprised by the Holiday Inn Express Hotel. I had not stayed in this brand of hotel for many years. We enjoyed our upgraded room. The morning breakfast was great and much appreciated and convenient. The room was clean and comfortable. We appreciated the suite and made it feel like a home.
I wanted to commend the staff. From the front desk, to the breakfast attendant to housekeeping.
Also we had left a clothing item in the room. After speaking to an outside service about shipping it to us I decided not to use the service. I called Cynthia and told her to donate the clothing. She checked with the manager and offered to ship it to us. I was not expecting that level of service. Thank you for going above and beyond by taking the time to ship the item to us. We really appreciated it.
I would definitely return to this property and let everyone know how great an experience we had staying there.
May 16, 2016
Rated 5.0 out of 5.0 by Another Sue I was impressed
Yes, I was impressed with the whole experience. From entering the lobby to leaving the next morning. The lobby was clean and inviting. Desk staff was helpful and made a great recommendation for a dinner location. The beds were comfy and loved all the pillows along with the opportunity to select firm or soft. The breakfast was excellent and the dining area was clean. There were enough seating areas that I didn't feel rushed.
May 15, 2016
Rated 5.0 out of 5.0 by Verified Reviewer The only place to stay in Prescott AZ
Went to Prescott AZ on Business. The staff at the front desk assisted me with my check in in a more than professional manner. They were truly happy to see me. The hotel was booked with other business travelers. Breakfast was great with the presence of a truly attentive person that wanted to assist me with every detail of breakfast.
This place was full of happy faces!
May 13, 2016
Rated 5.0 out of 5.0 by TVC213 Continues to Exceed Expectations
We have stayed here many times and have never been disappointed. I recently booked a reward night for my wife and mother-in-law. Not only were they well taken care of by Sara at the front desk but their entire stay was quite enjoyable. Also, the person who did the breakfast area that morning was super helpful and very friendly. They did not catch her name but please let her know she did a great job. Thank you for taking care of them and making them feel welcome. My wife and I look forward to our next visit to Prescott and stay at your hotel.
May 9, 2016
Rated 5.0 out of 5.0 by ITalley Nice stay
Came to Prescott on a mix of business and leisure. Our stay at this property exceeded expectations. I appreciated the cleanliness of the property and the customer service skills of the staff. Everyone we encountered was polite and helpful.
The hotel is right along a very busy highway. We requested a room on the opposite side and were not disturbed by traffic noise.
My only complaint is the light level in the room. The blackout curtains didn't close completely and much light came in under the door to the hallway. A rolled towel against the door and a clip on the curtains solved both of those problems.
May 9, 2016
Rated 5.0 out of 5.0 by TreeDude Another nice stay
This is about the 5th time I've stayed at this hotel, and it has always been satisfactory. The staff is great and the rooms are comfortable. Thanks and see you next time!
May 8, 2016
Rated 5.0 out of 5.0 by weluvprescott Wonderful hotel and staff
Our favorite place to stay in Prescott. Very friendly and caring staff. Very clean, comfortable, and high quality accommodations. Wonderful, clean indoor pool and whirlpool. They also have a sauna. Highly recommend this hotel.
May 4, 2016