Rated 4.7 out of 5 by 80
Rated 5.0 out of 5.0 by KIenneyG Best HI Express in Arizona
I want to thank the HI Prescott for giving me a room at the last minute. I was on my way back to Mesa from Laughlin, NV, and was kind of tired. I stop by and they had a great room for a great price. Also, this is the first time I have tried the pancakes. Great!Thanks
June 24, 2013
Rated 5.0 out of 5.0 by Pokerbub Outstanding in Every Way
Not only is the Prescott facility one of the finest HIE we have had the pleasure of visiting, but the staff were equally outstanding. On the day shift desk, Synthia was very warm and helpful. Her smile and greetings set the tone for our stay and when we inadvertantly checked out with clothes still in the closet she managed to find us by telephone. When we arrived, after having already checked out, she had our clothes waiting for us. Synthia is caring and genuine, a great addition to your staff. On the evening shift, Jonathan was incredibly helpful and knowledgeable. We asked where to go for a good steak dinner and he directed us to a downtown location, The Palace. He was correct in that the atmosphere was exactly what we were looking for and the steak was one of the best in memory. Jonathan even offered to arrange a cab for us if we planned on having wine and/or drinks before and after dinner. Neither of us drink alcohol, but it is the sentiment and concern for our well being that made the impression. The other staff we cannot recall by name, but they were all outstanding and the facility is one of the finest we have ever stayed in. Thank you all very much and rest assured we will be back.
June 19, 2013
Rated 5.0 out of 5.0 by Bob1912 Neat and clean, will stay again
The facility is clean and the staff is very accommodating. Stayed for a week and had no issues at all during the stay. Great location and will definitely stay here again.
June 19, 2013
Rated 5.0 out of 5.0 by Jaybo2021 Very Friendly Reception
The staff and employees were the most friendly I have seen in a long time. They made us feel at home, answered any and all questions and very helpful. We loved our stay.
June 14, 2013
Rated 5.0 out of 5.0 by Melelina Nice stay.
I've stayed here in the past and I wasn't disappointed. This stay was equally relaxing. I'll stay here again.
June 7, 2013
Rated 5.0 out of 5.0 by fetblt LARGE SPACIOUS ROOM
CLEAN, COMFORTABLE room. Bath very nice, micro and frig for snacks was a nice thing to have in the room.
Would sure stay here again. Convenient to eateries, shopping, quiet with no noise to disturb us while sleeping.
June 6, 2013
Rated 5.0 out of 5.0 by Kmh11 Kmh11
Wonderful stay. Would return anytime. Easy to get to. Very clean and well kept.
June 2, 2013
Rated 5.0 out of 5.0 by JayG Great service
Very nice hotel. good location very friendly front desk staff.
June 2, 2013
Rated 5.0 out of 5.0 by Lisa7 Great hotel
I was greeted by name by the friendly and helpful desk clerk upon my arrival late on Sunday night. All of the amenities were great. There were a lot of choices for breakfast and the room was extremely clean and comfortable. I wish I had brought my swimsuit because the pool and hot tub looked inviting. I would highly recommend this hotel. The price was reasonable, the employees were all friendly, and the room was great. I plan to stay there again when I come to visit my relative who lives in the area.
May 25, 2013
Rated 5.0 out of 5.0 by jbwilliams99 Amazing Service!
I don't normally leave reviews but Jonathan Damschroder was very friendly, helpful, and all around great! The rest of the staff was amazing as well and we are blessed every time we stay here... Thanks guys!!!
May 25, 2013
Rated 5.0 out of 5.0 by TheRiflemanNextDoor Good service
friendly, prompt, good breakfast, clean rooms, engaging front desk staff.....all around excellent service.
May 24, 2013
Rated 5.0 out of 5.0 by AJ68 Front desk
The young lady who works the front desk is not only very professional, but her customer service is truly outstanding! I travel for work so when someone who always greets you with a smile and who is so efficient at there job makes life a lot easier at the end of a long day! She is truly awesome & great at her job!
May 21, 2013
Rated 5.0 out of 5.0 by rush12 excellent
Facilities,atmosphere great ,rooms clean,people at the front desk very curteous,beautiful location. Pool water warm enough to swim in. Breakfast selections great. Enjoyed our stay! Thank You
May 16, 2013
Rated 5.0 out of 5.0 by Wolfen STAY HERE!
Wonderful! Wonderful! Wonderful! In all my visits to the area over the past few year, this location is always my choice. Nice rooms! Wonderful breakfast! And, the staff is very friendly and helpful. I would recommend this hotel to anyone visiting the area.
May 14, 2013
Rated 3.0 out of 5.0 by 5Robbers love the refrigerator and microwave in the room
Thought the hotel itself was very nice. I liked the location, plenty of restaurants and Trader Joes within walking distance. Was bummed I didn't get a little snack and water when I checked in, I always looking forward to that! Usually I get a special little treat for being a priority club member. Was nervous about the room facing the highway, they were full so I couldn't move. YEt the traffic noice was drowned out by putting my fan on high!
April 20, 2013
Rated 5.0 out of 5.0 by Alkylaw Great Stay`
I had three days of testing at the nearby Veteran's Administration Hospital. Holiday Inn Prescott was very accomodating during my stay and placed me in a quiet room, away from traffic noise, as requested. Although my fractured ankle was in a case, the room was ample for my limited physical requirements .
April 2, 2013
Rated 5.0 out of 5.0 by RBAK Good atmosphere
We enjoyed the whole place. All aspects were enjoyable. Staff and amenities were great. Room was what we expected and they made us feel welcome. The cookies for the Granddaughter were on time. Even though the hotel was booked solid, breakfast and other foods were Hot and plentiful. Thanks for a great time.
April 1, 2013
Rated 5.0 out of 5.0 by FearlessAgentBob I love this place!
I am a frequent business traveler, and I love HI Express the best, and of all the HI Expresses in the nation, this has to be the best!
Great staff, great rooms, great business area, everything is perfect!
March 26, 2013
Rated 5.0 out of 5.0 by OpenRoad20 Clean, comfy and super service
Loved this Holiday Inn Express. The best yet. Great service, lovely and warm pool, big and super clean room. Friendly and helpful staff. All good!
March 18, 2013
Rated 1.0 out of 5.0 by TJKobza Short stay
The staff especially Cynthia was absolutely great..It was evev better cause it snowed both days and nite.. My car was fully of the white stuff.. Love.. Thank you..
March 15, 2013
Rated 4.0 out of 5.0 by Randy1944 Off season Prescott visit
The breakfast was better than most Holiday Inn express with a better selection of meats than I have found on my most recent stays. The SPA was also very good with strong jets, properly heated and clean. The pool was equally clean and heated just right for exercise. I did not try the sauna but saw others use it and they seemed happy with the option.
My room was clean and comfortable with only one complaint. The highway noise. It started at 6 AM and did not end until around 9 PM. I would recommend a room on the west side away from the highway. My room was on the north end of the building facing Lee blvd but still got lots of noise from Highway 69 on the east.
The low winter price was also much appreciated and made this a superior value.
March 13, 2013
Rated 4.0 out of 5.0 by Bob133 Good hotel
This property adjoins a large shopping mall. It is uphill, but a short walk to several good restaurants. The staff was friendly and helpful. The room was clean and comfortable. No negative issues to report. One of the better HI Express properties I have stayed at recently. I dont give all 5 ratings.
March 13, 2013
Rated 5.0 out of 5.0 by Oldprof Wonderful reception associates, comfortable bed and room
We were greeted by two warm and friendly young people at the front desk (I believe their names were Rick and Julie, but I'm not certain and I'm sorry I didn't write down their names) who went out of their way to be helpful. The room was very comfortable and quiet and we had a good night's sleep. Breakdast was the standard fair at most Holiday Inn Express hotels, and we enjoyed it. We didn't use all the facilities, but we observed that they were available, and my wife enjoyed a dip in the pool and a soak in the hot tub. All in all, a five-star experience at a modest price.
March 5, 2013
Rated 5.0 out of 5.0 by Glen1 Wonderful Staff
What a great place to stay, it is one of the best Holiday Inns anywhere, great staff and lodgings, clean pool and good hot breakfast, who could ask for more, Thanks Again for a very pleasant stay & will be retuning in the fall for sure.
March 5, 2013
Rated 5.0 out of 5.0 by Rosie50 Always stay here when in Prescott
Great location for us when visiting Prescott. This Holiday Inn Express is always our choice. Rooms are always clean, when we need more towels or anything else, the staff is always prompt to reply. Workout room, pool & sauna are great too. Breakfast is good, lots of choices. Restaurants and mall close by.
February 21, 2013
Rated 5.0 out of 5.0 by Tankman This is one of the best Holiday Inn Express I've ever stayed in!
Clean and interior is kept up to date. The pool is pristine, the sauna clean and working and the staff quite interested in your comfort.
When I arrived to check in, the elevator was down for a few hours and the manager helped me carry my clothes to the room!
I will return!
January 25, 2013
Rated 4.0 out of 5.0 by DoktrBob Wonderful service and quiet evening
Other than being located near the elevator (rm 208) and hearing occasional noise of baggage carts on the floor, the evening and night and morning were very quiet. Service was exceptional and information provided from desk clerk was excellent.
January 25, 2013
Rated 5.0 out of 5.0 by retiredsoccermom Always great.
We stay in Prescott on a regular basis during the winter, and everything is always perfect. We never have any complaints.
January 22, 2013
Rated 5.0 out of 5.0 by SSazlv427 Recommend this property ?
Already have !!! Close to the mall and restaurants, excellent everything!
January 8, 2013
Rated 5.0 out of 5.0 by Snowgirls05 Couldn't wish for anything more!
This was a last minute trip and our first time staying at this hotel. We were pleasantly surprised at the room, breakfast and service. The room was very well kept, comfortable and we enjoyed having both a fridge and a microwave without extra cost. The indoor pool and hot tub were a real treat as we watched the snow falling outside! The front desk service was top notch as was the hot breakfast! We will be back for sure!
January 6, 2013