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Rated 4.5 out of 5 by 389 reviewers.
Rated 1.0 out of 5.0 by No heating or hot water yet expected to pay full price Have stayed numerous times before without a problem.......however after booking in as normal and unpacking, i tried to adjust the heating to no avail. Then found the toilet was damaged. Reported back to reception, whom stated there was a problem with the heating, but would find me another room. Repacked and moved to another room, then found out there was no hot water. I think it would have been much better if staff on reception had advised there was a problem rather than finding out the hard way.............. Overall very disappointed, I think next time will consider staying at another chain that guarantees a good night sleep, or a full refund. I wasn't even offered a partial refund.. September 13, 2013
Rated 5.0 out of 5.0 Enjoyable stay We had the pleasure of staying for a few days the staff were amazing very attentive and dealt with all our needs almost instantly and coming from plymouth we were very far from home but treated us like old friends . Spotlessly clean cant fault any part of the stay and will stay again September 10, 2013
Rated 5.0 out of 5.0 by Great price An excellent place to stay, close proximity to motorway, rooms very nicely presented and comfortable. Nice bar area with tv . Breakfast included in room price was amazing with a fantastic choice. All in all can highly recommend. September 10, 2013
Rated 5.0 out of 5.0 Great Hotel I stayed at the hotel with my wife and two teenagers, The rooms were spotless, clean towels every day, comfortable beds, The hotel staff were polite and friendly, The breakfast was a lovely extra far more than we expected, i have stayed at other travel hotels but this has been the best so far.. we will be staying here again whenever we are in the uk.. Thank you for a lovely weekend September 9, 2013
Rated 5.0 out of 5.0 by Excellent !!! Recommend to stay. I loved to stay in this hotel. Excellent price, very clean and tidy room and good breakfast. September 7, 2013
Rated 4.0 out of 5.0 by Very nice stay. Superb room, very clean and tidy. The bed was wonderful and the room was nice and cool so I slept very well. The breakfast was "alright" spoilt yet again by cheap sausages, why do they do this? Otherwise a good choice, nice fruit and excellent coffee. Overall excellent, room, nice breakfast could have bee better but would stay again. September 7, 2013
Rated 5.0 out of 5.0 by nipping clean very friendly staff, nipping clean hotel. would definitely stay again & recommend. September 6, 2013
Rated 4.0 out of 5.0 by Excellent staff We typically stay at Holiday Inn Express when travelling and are always impressed by the staff. This one continued that pattern. Rachel and Michael on the front desk were attentive and quick in attending to our special requests. Their professionalism stands out! Our one suggestion would be an additional towel bar or additional (and bigger hooks) in the bathroom. September 6, 2013
Rated 5.0 out of 5.0 by Great value with comfort This was only our 2nd stay at a Holiday Inn Express and we loved it. The place is very new - now just 1 year old I believe - very bright and spacious and the staff were very friendly and helpful. The food was good, and good value for money and the drinks prices not too bad. We would definitely stay here again. Complaints - not many but although it is well signposted when coming off the Motorway it is very hard to find if returning from Preston - it is at the conjunction of 3 different Mways and can be hard to find. September 5, 2013
Rated 5.0 out of 5.0 by Express by Holiday Inn Preston I often use Express by Holiday Inn even in Europe but this is the best one I have stayed in: .the Staff were very welcoming and helpful even to my very large dog that accompanied me. Very clean bright and comfortable September 5, 2013
Rated 5.0 out of 5.0 by Really good experience Cannot fault anything either with the hotel or staff. The hotal layout is good, the decor modern and restful, ,the staff friendly, helpful and courteous. The bathroom was one of the best laid out I have used,, even down to the hooks for robes..The bed was extremely comfortable , and the bedding perfect. All very clean. If I have one comment for consideration it would be to vary the cooked breakfast slightly sometimes for returning or longer stay visitors. Apart from that, a really good stay. September 4, 2013
Rated 5.0 out of 5.0 by Great hotel Excellent value. Everything spotless and brand new. Very comfortable room. Access to local gym if required too at a small charge. Will definitely use again September 3, 2013
Rated 5.0 out of 5.0 by July 2013 Very clean comfortable hotel. Spartan, but great when all you need is somewhere to slip. Some things to watch out for - no face cloths; no drawers, but enough space for hanging clothes. First time we let the kids (16 & 14) have their own room - they loved it. Friendly staff - great for motorways and Preston. Walking distance to pubs and restaurants in Bamber Bridge. September 1, 2013
Rated 5.0 out of 5.0 by Great staff Each time I stay at the Holiday Inn Express at Preston South I am so impressed with the staff. All of them are always helpful and keen to please. During my last stay Lauren was extremely helpful helping me to sort out a change of arrangements due to work commitments changing. September 1, 2013
Rated 5.0 out of 5.0 by Very friendly hotel , great value we have stayed at this hotel 3 times now and each time have enjoyed excellent service and a great stay. The rooms are spotless and have everything you need for your stay. The staff are friendly and helpful . we would recommend this hotel and will definitely stay again when we are visiting family in Preston August 30, 2013
Rated 4.0 out of 5.0 by Absolutely ideal location and excellent service The location really is ideal as a base for anybody going anywhere in Lancashire. We stayed here as we have family in Preston, but travelled to Knowsley. Liverpool, Bolton, Wigan & Manchester as well, and really did find we were situated perfectly. Every member of staff we had dealings with were helpful, courteous, friendly, everything that you could ask for. The hotel was very clean and fresh, and we loved the 'funky' (as the kids put it) decor. Through 3 nights stay here, we had just 4 very minor qualms - the showers could do with some kind of anti-slip mat; the kids and I both found the shower base slippery; the spotlight on the ceiling of the shower shines right in your eyes when rinsing your hair; no bacon at breakfast :) ; finally - there were a couple of mornings when one of the dirty cups was left unwashed / replaced. All quite minor, the slipperiness of the shower base the biggest concern. On the whole however, this is an excellent place to stay, and somewhere we will definitely be staying next time we visit the area. August 29, 2013
Rated 5.0 out of 5.0 by Smart new hotel This is a smart new hotel, very clean, very convenient and excellent value. August 29, 2013
Rated 5.0 out of 5.0 by better than I hoped I booked this hotel at short notice when I had difficulty with availability at other hotels, and I can honestly say that this hotel exceeded my expectations. The staff were excellent, polite, well turned out,and the requests I had made prior to my arrival were all met, very professional. The public areas were spotless, bright and airy, and colourfully decorated. My room was large, and impeccably presented, with a sparkling bathroom, piping hot water and a good strong shower, brilliantly white towels and linens on a lovely comfy bed, and nice and quiet, which was a big surprise given it's proximity to the motorway. I only had breakfast during my stay, which was adequate and plentiful, so cannot comment on the lunch or evening menu. The bar area was large, very modern, and well stocked, but lacked any real atmosphere. So good for a quick drink or night cap, but not sure I could spend an evening there. I stayed 5 nights, and that did highlight a few niggles, not complaints by any manner of means, but niggles. It is a drive to get anywhere, so bear that in mind, but if you are passing through and want a hotel close to the motorway it's perfect. There is a lack of hanging space and no drawer space, so if your only there for a night it's a non issue, but 5 nights meant stuff in suitcases and dumped on the floor. The rooms are nice and big so a chest of drawers would fit easily and alleviate that problem completely. The breakfast hot selection is a little uninspiring after day 3, but for an overnight, it will set you up nicely. So, overall I was very impressed by my stay, and the quality can't be faulted, and at the price is a steal, so much so it has bumped a lot of the other hotels as I will now check this 1 first. August 29, 2013
Rated 5.0 out of 5.0 by Excellent greeting and service We were new to Preston and needed advice. Reception staff were very helpful, and went out of their way to help. The room was well fitted out and comfortable. Access to the motorway and public transport is good, and we shall use this hotel in future when staying in the general area. August 28, 2013
Rated 5.0 out of 5.0 by Ideal for break in traveling Made this our half way stop over while travelling 600miles. Hotel facilities were ideal with all the needs to refresh us on our journey. Staff were very inconspicious which isn't a bad thing but at breakfast you would expect to see someone available for help and not just the cook who appeared now and again to top up the food. Bed was maybe just a bit to soft as we kept rolling into the middle,would have prefered a firmer bed but thats our taste. One thing i couldn't understand was why we couldn't get BBC1 + 2 on the TV? Strange. August 27, 2013
Rated 5.0 out of 5.0 by A great night's rest - and pet friendly! The hotel was clean, tidy and clearly well kept. We will return! August 27, 2013
Rated 5.0 out of 5.0 by Nice hotel. Modern rooms - everything works! Rooms are spacious and beds are comfortable. Staff are very nice. August 26, 2013
Rated 5.0 out of 5.0 by Bright, modern, clean, comfortable, friendly staff Just excellent value and a nice stay with wi-fi and breakfast included. Interestingly, much better than the Warrington Holiday Inn (not an express) that we stayed at on the way back! August 25, 2013
Rated 4.0 out of 5.0 by a good stop over experience I stay regularly through work and find all the staff really friendly and welcoming. Rooms are comfortable and well appointed. Showers are not particularly powerful, but adequate and you soon make do without a relaxing soak (no baths). I would welcome a change in menu (7 months of limited choice every evening twice a week becomes tedious), so even offering a 'special' would be welcomed - or update the menu every few months? Good location, decent rooms and friendly staff make it a very worthwhile stop over. August 25, 2013
Rated 4.0 out of 5.0 by Exceptional value for money. I used to always stay at the Marriott in Preston but now prefer this hotel. It is spotlessly clean and very conveniently located just off the M6. I appreciate the free WiFi and the easy informal breakfast. My only real criticism is the lack of a proper armchair and a safe in the room. A bath would also be nice but the shower is very good . The staff have all been very helpful and welcoming and it is excellent value for money. August 25, 2013
Rated 4.0 out of 5.0 by spacious rooms really surprised at the size of the room. Most spacious for my wife,my son and I. Walk in shower was so relaxing. Would return again someday. August 22, 2013
Rated 5.0 out of 5.0 by IMMACULATE HOTEL, GREAT VALUE. So close to motorway yet not close enough to hear traffic! Stayed here twice now, excellent stop off point on way to South. Amazing value for money, very clean and tidy, great rooms and wi-fi too. Cannot fault it. August 20, 2013
Rated 5.0 out of 5.0 by A very welcoming hotel On arrival you can feel the friendly atmosphere of this hotel. First impressions are important and the receptionist immediately made us feel welcome. The hotel itself looked very clean and modern in the reception area. Our room didn't disappoint either, again, very clean modern and welcoming. Excellent tea/coffee making facilities and beautiful bathroom. Everything you could ask for except for maybe a small fridge but that doesn't detract from all that is good about this hotel. The FREE I'll say it again FREE breakfast buffet gave outstanding choices. August 20, 2013
Rated 5.0 out of 5.0 by A quality experience Excellent in every respect and pleasantly located. August 19, 2013
Rated 4.0 out of 5.0 by Great beds and great people Great location, and great welcome. This was an above average for an HI Ex and would thoroughly recommend if passing. The staff were very welcoming and did a great job. August 10, 2013
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