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Rated 4.5 out of 5 by 635 reviewers.
Rated 4.0 out of 5.0 by Good for my overnight stay I just do one night stays for business when at hotels - this is good value and works just as well as other HI Express hotels - all good August 28, 2015
Rated 5.0 out of 5.0 Stopover Left London somewhat tired, decided to phone ahead for overnight stop. Did not have my login details but very helpful staff dealt with information very diligently Location is ideal and stay was comfortable, friendly and restful. Left following morning to return home to Glasgow. Despite closeness to busy M6, vehicular noise is not noticeable. August 27, 2015
Rated 4.0 out of 5.0 by Overnight stay Overall the stay was comfortable and pleasant. On checking in the staff were efficient and friendly and explained times of breakfast clearly. The room was clean and the bed was comfy, we had a slight problem with the wash hand basin plug, it was difficult to release to allow the water to run away but this was just a minor thing. We had an nice evening meal served by a very nice young girl and it was reasonably priced. Breakfast was a bit chaotic because of the amount of people all wanting fed at the same time but we survived. Parking was very good, lots of room and we will stay at Holiday Inn Express in the future. Mgt. August 27, 2015
Rated 5.0 out of 5.0 by Reward Night Excellent stay as always, great hotel, great staff. August 27, 2015
Rated 5.0 out of 5.0 by super staff The staff were very attentive and listened to any issues during my stay. Prompt attention and excellent customer service. Well done. I will definitely be staying here again. August 26, 2015
Rated 3.0 out of 5.0 by Good value stay Good value stay and the room was clean and tidy. Convenient location and was idea for a weekend stay near family. August 26, 2015
Rated 4.0 out of 5.0 by Convenient for M6 traveller No distance at all off the M6 and while you don't hear the M6 itself light sleepers will want to face away from the access road to the junction. The hotel is clean and well maintained with excellent shower bathrooms, but the beds are a little narrow for 2 people by today's standards and movements ripple across the mattress making for a restless night. Tea and coffee making facilities in room but no decaff when we stayed. Breakfast was pretty good for an inclusive deal, but no bacon was disappointing and some pastries were hard to identify. Good coffee and you can have some to take with you or to your room. Ice machine in lobby - not hotel's fault that water restrictions in place at the time. August 25, 2015
Rated 5.0 out of 5.0 by A great welcome for a late arrival Didn't plan to arrive so late, but even at 1 in the morning, the welcome at check-in was first class. Platimum recognition and room card handed over in seconds. Room was a good standard HIX and everything that we needed worked well. Quiet and able to sleep ok. One point was that the bathroom is very dark and from my wife's perspective, not good for make-up and mirror use etc. Breakfast the usual HIX standard although a little light on the crockery by the time we came down. Overall, a great property - especially with customer service. August 24, 2015
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