Rated 4.5 out of 5 by 610
Rated 5.0 out of 5.0 by LM75 Perfect
We always enjoy our stays at this hotel. The food is good. The staff are very polite and friendly. Any problem is dealt with almost immediately. There is always someone on the front desk so you dont have to wait. I cant say enough about this certain hotel.
July 28, 2015
Rated 2.0 out of 5.0 by gasman Overall a disappointing experience
I have stayed here previously and found this Hotel to be quite adequate and reasonably priced.
On this occasion I thought the cost for one night was high and for the following reasons I was a little disappointed...
The Heating controls failed to work correctly and I found the room rather cool. When late at night I stepped into a nice powerful and hot shower I found NO SOAP in the dispenser, fortunately I had brought some soap with me.
The next day I mentioned this to reception, they said that I should have called down for soap, but at 11pm and soaking wet I decided that wasn't appropriate. All that's required is for the rooms to be checked by their House keeper at routine intervals to check the heating controls are effective and the soap and tissue dispensers are stocked!
I have cancelled my future booking for August as a result.
I may try this Hotel again some time in the future and hope they have improved for the price they charge.
July 28, 2015
Rated 5.0 out of 5.0 by RM67 Second stay
This was my second stay at this hotel this year and I'm very pleased with the whole experience. Great location for travelling south, nice clean surroundings and a great breakfast. Great all round value
July 27, 2015
Rated 4.0 out of 5.0 by Lankyman45 Comfy and convenient but a few issues
The location is ideal for North-South travel and for visiting that area of England. Easy to find. The rooms are good sized, clean and very-well maintained. The staff were very helpful, and friendly.
Noise insulation needs upgrading. Some guests talk loudly into the night, or have their TV switched on, and can be heard in adjacent and upstairs rooms. Ear plugs are useful!!
Breakfasts are very good indeed, but the absence of a daily and evening restaurant is a negative. We ended up eating outside at a close-by restaurant.
There is ample parking but most of the cars in the disabled bays didn't have blue-badges. That was a problem for me as a badge holder but Reception didn't seem interested.
We'll go again with slightly lower expectations next time.
July 26, 2015
Rated 4.0 out of 5.0 by CarolynBray Spacious rooms
Large, comfortable, clean room and lovely quiet nights sleep. Easy to find and good access to Preston and surrounding district.
July 23, 2015
Rated 5.0 out of 5.0 by Jg530 Preston - just passing through
Excellent value for money. Clean and tidy with good sized rooms. We were en route from Scotland so only stayed overnight, This is a perfect mid point stop over.
It is not a luxury hotel but good for a short stay. Location is just off the M6 so easy to find.
I have to say that the reception staff were extremely nice and efficient.
July 23, 2015
Rated 4.0 out of 5.0 by toffee Mixed Bag
Check in staff were great and very helpful
Wifi in the rooms was poor
Housekeeper have the urge to chat (shout) down the corridors when cleaning which is annoying
Cleaner in reception used the hot water machine that guest used for tea to fill up her bucket which didn't really add to the ambience of the experience and then decided to store her vacuum cleaner right next to me whilst she mopped.
Sadly that will be what I remember the most
I will go there again but please have a word with the cleaners and housekeepers
July 22, 2015