Rated 4.5 out of 5 by 398
Rated 4.0 out of 5.0 by DW914 Hidden Gem
From the outside this hotel looks like a factory, but its a large contrast from when you walk through the doors...it would give the two local premier inns a run for their money in modernisation and space.
April 25, 2014
Rated 5.0 out of 5.0 by Scott HIReview Excellent hotel, I'm looking forward to my next stay!
Fantastic service, staff were extremely helpful and gave us a warm welcome. Hotel's public areas and bedrooms were immaculate. Exceeded my expectations throughout! Will return without hesitation. Thank you for a relaxing stay.
April 23, 2014
Rated 5.0 out of 5.0 Great service
A great hotel, lovely warm welcoming staff.
The hotel is very clean and tidy rooms spotless !!
Breakfast average, I have stayed in more expensive local hotels and had a worst breakfast.
Truly would recommend this hotel and will be using it again.
April 17, 2014
Rated 4.0 out of 5.0 by MMGF Staff always great, but a new mattress needed.
Usual HIE quality and value for money, but the bedroom would benefit from some attention to furnishings.
April 15, 2014
Rated 5.0 out of 5.0 by markbenhall Spacious, Comfortable, great Value
stayed here on a recent business trip. staff were friendly and helpful. the room was very spacious and comfortable. just what I needed!
April 14, 2014
Rated 5.0 out of 5.0 by werners7 Sauberers Hotel mit schönen Zimmern
Für Kurzaufenthalte absolut zu empfehlen, für längere Aufenthalte wä das Vorhandensein eines Kleiderkastens wünschenswert.
April 7, 2014
Rated 5.0 out of 5.0 by Troy87 Overnight
We have used this hotel a number of times as an overnight stop on the way south. We normally don't stop on the return journey but are considering this option. From our previous stays the food has improved but the breakfast could have bit more variety. It is adequate but it's the only minor gripe.
Hotel and staff are excellent.
April 4, 2014
Rated 4.0 out of 5.0 Reward Nights
Visiting family in the area Preston South was the ideal location with its close proximity to three motorways. The staff were most helpful with my requests and it was not possible to find fault with the excellent breakfast range.
April 3, 2014
Rated 5.0 out of 5.0 by Sinbad52 Oasis on the M6
We pulled in to this oasis of a hotel after a 6 hour drive from the North East of Scotland to very warm, friendly and cheerful welcome from the Reservation Staff. They were expecting us and it took no time at all to check in. The hotel is very clean, bright, fresh, spacious and easy to find just of the slipway at J29 on the M6. Our room was very clean, comfortable and ideal for our weekend stay. The evening menu is a wee bit limited, but we had no complaints about the quantity or quality of food provided by efficient and smiling staff. We will certainly be stopping here again.
April 2, 2014
Rated 5.0 out of 5.0 by TravellingCatMan Lovely modern hotel
GREAT staff on reception and in restaurant/bar.
Clean and smart nearly new hotel with planty of parking and nicely equipped rooms.
Minor issues are that their are bulbs that need replacing in room 26 and it could do with coat hooks near the door and hooks behind the bathroom door for dressing gowns etc.
As the hotel is so new may I suggest the manangement company take up an issue with the builders - in that the frame around the fire exit door in the restaurant is looking extremely shoddy and much older than it actually is.
You should get the builders to fix it under whatever guarantee scheme you may have.
April 2, 2014
Rated 5.0 out of 5.0 by Handls Holiday Inn weekend stop-over
Very clean hotel, quiet rooms and good shower.
Staff very friendly and gave good suggestions for visits
March 27, 2014
Rated 5.0 out of 5.0 by Joanne m A cut above, and gluten free friendly
Was very impressed to see gluten free bread and cereal available , in addition to the cooked full English breakfast. Very surprised to see a dinner menu as well. A cut above most HIExpress in the USA.
March 27, 2014
Rated 5.0 out of 5.0 by cmac great hotel
Great hotel, very clean and tidy, very helpful and attentive staff. Good choice of breakfast items. Made booking via web whilst travelling then phoned hotel to ask for interconnecting rooms. This had been arranged by the time I arrived. All very easy to do. Only fault is the mattress which I have similarly commented on at other HI hotels. Fine probably for one person but for two, when one person turns over, it sends the other one flying! Not enough springs. They are of substandard quality and really let down what is otherwise a great hotel.
March 24, 2014
Rated 5.0 out of 5.0 by Nick S13 Preston
Very comfortable stay, clean, staff friendly and food very good
March 23, 2014
Rated 5.0 out of 5.0 by westy 56 good disbled facilities
easy to find from the motorway - good parking - disabled room on ground floor - very nice wet room en suite - staff very friendly and helpful - bar prices reasonable - breakfast choice a bit limited - overall, good value nice hotel
March 20, 2014
Rated 5.0 out of 5.0 by Pete. Great value for money. Would take some beating.
This hotel is ideally placed to visit the surrounding area.
The quality of the hotel and the efficiency of the staff make this a great hotel in which to relax and allow you to enjoy the visit without any background concerns.
March 20, 2014
Rated 5.0 out of 5.0 by Charles Of Manorbier. Great stay, BUT!
Almost everything was excellent at this hotel, staff, facilities, cleanliness, services, and easy access to the motorway network.
However I was disappointed that the rooms allowed quite a high level of noise ingress from the corridors and upstairs room. I personally did not find the pillow comfortable but that is down to personal choice, my son found them acceptable.
What was very disappointing was the cooked breakfast, it was definitely NOT a full English, only scrambled egg, beans and sausages, on the menu, no tomatoes either tinned or fresh and in particular NO BACON, mushrooms or hash browns. That said, what was available was of good quality especially the sausages.There was of course a good varied continental menu
Overall a pleasant stay, drinks prices were reasonable at the bar and I would definitely recommend this hotel to others.
March 19, 2014
Rated 5.0 out of 5.0 by mocka comfortable
it was a very warm friendly service. and excellent cleanliness
March 19, 2014
Rated 5.0 out of 5.0 by TD1958 great Stay
Stayed here as I had business in the area next day. Could not fault it
March 16, 2014
Rated 4.0 out of 5.0 by ADA5 Other guests
Brill hotel 4 -5 stars for everything have stayed several times.
However the guests in the next room were very noisy and kept waking me up until at 3am I called the front desk and a member of staff came quickly and asked them to be quiet.
Several large botttles of spirits appeared outside this room next to mine in the morning.
Maybe staff could walk the corridors after a set time as the noise would have been clearly heard in the corridor.
Call front desk asap - they will respond
March 15, 2014
Rated 4.0 out of 5.0 by oslo37 Comfortable and good standard
Confortable hotel which met my requirements and expectations. Newly refurbished, big size rooms, nice beds, top quality bathrooms.
March 14, 2014
Rated 5.0 out of 5.0 by Carly9607 Great Stay, lovely and modern
I was surprised at the quality of the hotel for the price. I'm a great believer that you get what you pay for so for an average price expected average quality. Everything in the hotel seemed brand new, the whole place had a nice fresh smell about it and the shower in the bathroom could have fit 5 people in. The staff were lovely and we had a lovely night stay after a night out. There were rabbits and hares on the grass outside the room and no noise throughout the night. Can't fault it, will definitely stay again
March 12, 2014
Rated 2.0 out of 5.0 by Garry21 My experience
I felt the staff at reception in general were not very well
Trained . They were running from the bar to serve back to the restaurant etc. .. In my opinion the set up was unprofessional. I would not recommend the restaurant to eat as the foot was extremely poor.
March 11, 2014
Rated 4.0 out of 5.0 by Mum n dad's taxi Cheerful reception staff
Stayed for 1 night for daughter to attend an audition. The mattress was uncomfy with a dip in the middle. The shower was lovely. The reception staff were cheerful and helpful.
March 7, 2014
Rated 5.0 out of 5.0 by Claire301 Great Convenient Stay
The hotel was just off of the motorway so was very easy to find. The staff were very friendly and helpful in accommodating us and our two dogs. Everything was clean and new and our room was a decent size with a lovely shower! It was an added bonus having breakfast included. If we were coming past again we would be happy to stay here again.
March 7, 2014
Rated 4.0 out of 5.0 by MRase UK trip
Only issue is no place to put a suit case. No drawers or cabinet to put clothes away in. Even a rack to put a suit case on would be an improvement.
March 3, 2014
Rated 5.0 out of 5.0 Preston South
Excellent value for money. Comfy rooms. Good value meals and beverage in the bar. Excellent place to stay for business in the Preston area.
March 2, 2014
Rated 4.0 out of 5.0 by PaulN38 Alone on business
Very clean, new and comfy enough. Wifi was ok 6/10.
No complaints and did the job for an overnight stay by yourself.
March 1, 2014
Rated 4.0 out of 5.0 by Hellydee Better than expected!
I was pleasantly surprised! Certainly upped their game since I last stayed in an Express. Bright, clean and airy when you first enter, service at check in was excellent and the room was really lovely. Clean, beautifully presented and an impressive bathroom. The free wi fi was a bonus and no complaints about the breakfast. My only niggle was the evening meal option, whilst there was nothing wrong with it I expected better quality and perhaps a better menu.
I would recommend this hotel and will certainly stay again.
February 28, 2014
Rated 5.0 out of 5.0 by Lanie678 excellent customer service
Requested adjoining rooms and these were ready on arrival. Reception staff were friendly and approachable. Breakfast was disappointing no fresh bread rolls or bacon. Plenty of space in car park.
February 26, 2014