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Rated 4.5 out of 5 by 640 reviewers.
Rated 4.0 out of 5.0 by Excellent and efficient staff and nice hotel We stopped for one night and found this hotel in a convenient location. We checked in late, but this was not a problem. All staff were very courteous, helpful and accommodating. The catering staff in particular were cheerful and efficient. They were happy to accommodate our vegetarian needs. The air conditioning didn't seem to really be working very well though. Not sure why. Our room was comfortable, but we were a tad bit on the warm side. Overall, the hotel is an excellent overnight stay and we would definitely use the hotel again. September 1, 2015
Rated 5.0 out of 5.0 by Relaxing Hotel I would recommend this Hotel, staff are efficient, friendly and helpful, pleasant Bar and Food area, with well furnished rooms. September 1, 2015
Rated 5.0 out of 5.0 by Polite and helpful staff I stay here regularly and all members of staff I have met are very polite and nothing is too much trouble! The rooms are always cleaned to a high standard as is the rest of the hotel. Highly recommended! August 31, 2015
Rated 4.0 out of 5.0 by Very comfortable and great value Very happy with our stay here in Preston. Reception staff all very polite and welcoming. Special request for internal joining rooms was also met. Breakfast also great value with average choice of hot items and a great cold range. Only negative comment was that our bathroom was not as clean as I would expect. Maybe due to the low lighting but a few 'hairs' found on the floor in shower and around toilet. Nothing to make a complaint about but thought worth noting. But apart from that minor oversight in the bathroom all was great with our stay and I would recommend this hotel to friends and family. August 30, 2015
Rated 4.0 out of 5.0 by Good for my overnight stay I just do one night stays for business when at hotels - this is good value and works just as well as other HI Express hotels - all good August 28, 2015
Rated 5.0 out of 5.0 by Stopover Left London somewhat tired, decided to phone ahead for overnight stop. Did not have my login details but very helpful staff dealt with information very diligently Location is ideal and stay was comfortable, friendly and restful. Left following morning to return home to Glasgow. Despite closeness to busy M6, vehicular noise is not noticeable. August 27, 2015
Rated 4.0 out of 5.0 by Overnight stay Overall the stay was comfortable and pleasant. On checking in the staff were efficient and friendly and explained times of breakfast clearly. The room was clean and the bed was comfy, we had a slight problem with the wash hand basin plug, it was difficult to release to allow the water to run away but this was just a minor thing. We had an nice evening meal served by a very nice young girl and it was reasonably priced. Breakfast was a bit chaotic because of the amount of people all wanting fed at the same time but we survived. Parking was very good, lots of room and we will stay at Holiday Inn Express in the future. Mgt. August 27, 2015
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