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Rated 4.3 out of 5 by 65 reviewers.
Rated 3.0 out of 5.0 by Staff Did not Care As most that comment I have stayed in lots of hotels and a lot of IHG properties. This is the first property that the staff had 3 opportunities the first night and not once acknowledged that I am a Platinum Member, ok I can live with that but then proceeded to tell me that the room I expected was not available because the website messed up and often does. I was floored. When I got to the room as I picked up the phone to complain the phone rang and I was given a second room. The staff member at the desk not once shared that she was sorry or thought anything was wrong but instead again said the website always messes up on our reservations. Never had it happen before in 12 years of being a Gold Elite or higher but I am sure it is possible. The room was fine once I was in and the breakfast was what is expected and I only picked up a yogurt because the pre-made breakfast items are not appetizing but that I expected. The second night my work plans changed and I needed to stay two more nights and a different desk worker, one again did not acknowledge status, but maybe assumed that it had happened when I checked in, but secondly was on the phone and rolled her eyes when I asked for an extended stay. I asked is there a problem and she did not answer. The staff made this property which is exactly what I expected for business a bad choice. Neither front desk person seemed to care one bit about not my status, but did not care that I was a paying customer. A really bad experience. I have to go back for business and I am looking for options. November 23, 2014
Rated 5.0 out of 5.0 by Excellent All Around! Very pleasant accommodations...staff was equally pleasant and helpful. Love the décor and well-equipped rooms with microwave and larger compact refrigerator. Bed & pillows great. The weekend attendant for breakfast was efficient and personable. Nice assortment of food that was always well supplied and tasty. November 20, 2014
Rated 5.0 out of 5.0 by Staff review I've stayed at this hotel often during the last year for repeated business trips and have gotten to know the front desk staff. They remember me by name and have proven to very knowledgeable, helpful and kind. They have made check-in and check-out such a breeze! November 15, 2014
Rated 5.0 out of 5.0 Clean and quiet I had an offsite meeting at this location. It isn't surrounded by much, but there are a few restaurants near by. My room was clean and comfy. Only drawback was that my curtains couldn't close all the way to block the street light from shining in, but that was easily resolved by the stack of pillows they had left on my bed. Overall, I had a great stay and everyone was friendly and courteous. November 14, 2014
Rated 5.0 out of 5.0 by Best place I ever stayed for Business I would highly recommend this place. They went over and beyond to help me with anything questions I had about the area. November 14, 2014
Rated 5.0 out of 5.0 by Great service from the staff The room doors could use some weather stripping around them the light from the hallway shines in all around the door. The staff in the dinning room do an excellent effort in keeping up with the constant flow of people and resupplying the food stock. October 30, 2014
Rated 5.0 out of 5.0 by good place to stay Great place to stay, convient to eating locations, 2 traffic lights to get in and out of motel October 19, 2014
Rated 5.0 out of 5.0 by Great overall experience We were attending a wedding in Prince Frederick and our stay exceed our expectations. The rooms were clean and the service was excellent. The entire staff made our stay pleasant. October 9, 2014
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