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Rated 4.3 out of 5 by 155 reviewers.
Rated 5.0 out of 5.0 by We recommend. This is one of the nicest Holiday Inn Expresses we have stayed in during our travels all over the country. September 25, 2014
Rated 5.0 out of 5.0 by Friendly and convenient We were welcomed and continued to feel welcome during our weekend stay. For the first time ever, we brought a dog with us, and she was welcomed, too. In fact, there's a sign in the lobby that says this hotel is Fido's Favorite, and our dog would concur. The hotel is just a few minutes from downtown, far enough from the interstate to not hear the traffic but close enough to get on and off easily. Also, there are plenty of conveniences, restaurants, stores, etc nearby, so this is a great location when staying in Pueblo. September 24, 2014
Rated 4.0 out of 5.0 Good value in Pueblo Good experience at this Holiday Inn. Unfortunately, there is no in-room refrigerator nor is there an on-site restaurant or lounge. If you stay here, check the alarm clock - it may be set for 2AM! September 24, 2014
Rated 5.0 out of 5.0 by Amazing staff The staff were amazing...very friendly and super helpful! the bed was not the most comfortable however. Seemed to bow downin the middle of the bed and I had ahard time getting to sleep. The room was very quiet and clean and the breakfast was nice...lots of choices, and hot food like cheese omlets, biscuits and gravy....ect... a nice change from the usual sweets. I would stay here again..I think I just a room with a bad bed...I usually have great luck with Holiday Inn! September 24, 2014
Rated 5.0 out of 5.0 by Great Place to Stay! Checking in was a breeze! Jahanna was so helpful! We were there for our 28th anniversary going to the Royal Gorge Train. We did not want to stay in Canon City so on a whim we picked this hotel, we are glad we did! Close to shopping and restaurants! The room was fresh and clean with a nice TV! The only negative would be the bed was too soft, not a big deal for some people but my hubby has a bad back, and if you want a fridge and microwave you need to ask for one. Other than than that we had an awesome stay!! September 23, 2014
Rated 1.0 out of 5.0 by Avoid This Hotel if Possible I would like to start by saying that I've been a platinum member for nearly 10 years now. HIG hotel branches like this one are what make me strongly consider switching to other hotel chains. I used points here, which means I'm on vacation. This is another example of HIG dropping the ball again in that scenario. More times than not I'm treated poorly when using points as opposed to cash. Basically, this hotel is awful. It used to be much better under former management. The room was dirty, the front desk was rude and inattentive, and the housekeeping was the loudest group I've ever experienced. Rather than prop the doors open to the rooms they were cleaning, they chose to slam the doors starting at 7:30 am until the finished around 2 pm. A door would literally slam at least every 5 minutes, not by a customer. I also had random calls and hang ups during my stay. Everyone working here should be fired. I actually had to extend my stay at this horrible place. There wasn't another HIG brand within 40 miles. September 22, 2014
Rated 1.0 out of 5.0 by Avoid This Hotel if Possible I would like to start by saying that I've been a platinum member for nearly 10 years now. HIG hotel branches like this one are what make me strongly consider switching to other hotel chains. I used points here, which means I'm on vacation. This is another example of HIG dropping the ball again in that scenario. More times than not I'm treated poorly when using points as opposed to cash. Basically, this hotel is awful. It used to be much better under former management. The room was dirty, the front desk was rude and inattentive, and the housekeeping was the loudest group I've ever experienced. Rather than prop the doors open to the rooms they were cleaning, they chose to slam the doors starting at 7:30 am until the finished around 2 pm. A door would literally slam at least every 5 minutes, not by a customer. I also had random calls and hang ups during my stay. Everyone working here should be fired. September 22, 2014
Rated 5.0 out of 5.0 by Exceptional service The breakfast server, Cinderella, was exceptional in her attitude and service to the guests September 15, 2014
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