Rated 4.4 out of 5 by 83
Rated 5.0 out of 5.0 by CLJH Great stay
It was great as usual. It's why I always stay there when I go to Pueblo.
March 12, 2013
Rated 4.0 out of 5.0 by tiakmaster HVAC system is absurd
The outside temp in the Pueblo was in the high 20's and I was looking forward to relaxing in my room. My room was frigid because the HVAC system was off. That was just the beginning of the HVAC issue. I turned the heat up to 74 degrees to warm up the room........it took an hour to bring the room up to a comfortable temp because it was so cold in the room prior. Once the room was comfortable, I set the thermostat to 70 degree's and sat laid on the bed to relax. The AC turned on all of a sudden I had cool air bouncing off the ceiling and couldn't relax. I turned it off until the room cooled back down to a comfortable temp. When I turned the heat back on once the room cooled off ( it was now in the low 20's outside and it cooled off very quick) I went over to investigate and discovered the system is designed this way.........way inefficient.....it cycled from AC to heat with the fan running continuous ( unlike most systems that cycle on and off on the heat or cool function.....this system cycled from heat to cool).
February 24, 2013
Rated 5.0 out of 5.0 by CLJH Great stay
Everytime I go to this Holiday Inn everything is exceptional. Everything. That is why I keep going back each time I go to Pueblo. Many thanks to the staff! Carolyn
January 30, 2013
Rated 5.0 out of 5.0 by jpworkerbee1 Great customer service, comfortable
The room, bath were either new or updated. Nice. Sheets are a big deal to me and these were comfortable/nice quality. Greeted by staff at front desk when coming and going - but not just "hello" but more involved than that. Then, realized I left my phone charger in the room, contacted the hotel, and staff boxed it up and mailed it to me. Cost was $2.12 instead of $30.00 to replace it. Received in a just a few days. Keep up the great customer service! Good quality stay.
January 27, 2013
Rated 5.0 out of 5.0 by RMVG Nice!
My family and I went for a wrestling tournament. The place was CLEAN and the staff was friendly, close to many restruants. We will be returning next year...
January 5, 2013
Rated 5.0 out of 5.0 by Jnaker Wonderful Staff
Really appreciated the great service both the check in clerk and the breakfast staff.
December 17, 2012
Rated 5.0 out of 5.0 by steelerfan3686 Great Staff, Good Price, Good Value
This is a very nice hotel with an extremely helpful and friendly staff. The building seems brand new, and the rates are good when compared to other hotels. I have been to this hotel twice in the last few months and both trips were the same. I look forward to returning.
December 12, 2012
Rated 4.0 out of 5.0 by Richard09 Front desk staff needs training
I have stayed at a lot of Holiday inn properties and it seemed like they ran out of money when they built this one. I was needing a refrigerator and the only whey you could get one was to rent a suite. This has never been a problem at other Holiday Inn properties. The breakfast staff went out of the way to help you. so did the cleaning staff. The front desk was the only problem. They were too busy talking to staff in the back or seemed like I was putting them out for being there. Except for the front desk staff I would stay there again.
December 8, 2012
Rated 5.0 out of 5.0 by alleycruzr my favorite place to stay in pueblo
very nice and quiet hotel. i also enjoyed the breakfast area.
December 8, 2012
Rated 5.0 out of 5.0 by band44 my stay.
i enjoyed every day i was ther and the staff si great.
November 30, 2012
Rated 5.0 out of 5.0 by Baroness An exceptional experience!
Thank you Holiday Inn Express for an exceptional stay. It was more than I expected. Your included breakfast was one of the best. The facility was spotless. We truly enjoyed our brief visit.
November 28, 2012
Rated 5.0 out of 5.0 by KWOWW Greatest Place West of the Mississippi
This place is great not only clean friendly and easy to deal with the staff make you feel like this is your second home day in and day out I have been staying with them 4 days a week since Sep 10, 2012 and its nothing short of home away from home Thanks Jackson, Roxane, Sam, and most of all Rudy!!!!!!!!!!!!!!!!!!!!!!!!!!
there isnt enough stars or A+++++ to put on here to rate this quality of a place
November 26, 2012
Rated 3.0 out of 5.0 by Mimzie Not that happy with check-in
I stay at Holiday Inns whenever possible. I have stayed at the one in Pueblo often and been very satisfied. Generally, those who check me in are not just courteous but also give me the feeling that I am special because of being part of priority. Silly, I know, but it is kind of nice, especially since I have usually been traveling a distance before arrival. This time was different! I realize the person who checked me in was "in training", but there was no usual greeting (Welcome back!) and when I asked about the little complimentary bags that I had been given in the past and that my colleagues were receiving from the other person who checked them in, she handed me a form to fill out rather than just put something together.. This feels petty, but you did ask for feedback. I will be returning since there is not another Holiday Inn in Pueblo and I go there for business. But If I had another choice...!
November 8, 2012
Rated 5.0 out of 5.0 by Sam77 Very clean and convenient to I-25
We travel regularly and have always stayed in Colorado Springs but since this hotel was closer to our final destination we decided to give it a shot. The person at the front desk was very welcoming, the rooms were clean and in great condition and the pool area was a good size and clean. We also liked that it's only a couple blocks off of I-25 so we could get back on the road the next day without any hassle. We will definately stay here again!
October 24, 2012
Rated 4.0 out of 5.0 by Mary3 good customer care
Front desk for check in was very pleasant and helpful. Great parking at back door near elevators. Hotel is hard to find need more signs.
October 23, 2012