Rated 4.4 out of 5 by 10
Rated 5.0 out of 5.0 by Pincoya Shower Head and Coffee Maker in Room
The room was very comfortable. The two drawbacks I would like to report is that having stayed at the hotel on 2 separate occasions in two separate rooms the showers heads don't work. They are big and look impressive but they need to be changed out from what we experienced. It's as if there is sediment in the line which has corroded the heads causing the water to dispense unequally resulting in an unsatisfactory shower.
As for the Coffee Maker I would have expected that there would be tea and coffee packets provided. Instead there was a sign that said that "Coffee for the machine could be purchased in the lobby restaurant."
November 7, 2013
Rated 3.0 out of 5.0 by ironcoque Not what I expect of a Holiday Inn.
The experience was not what I expect of a Holiday Inn.
The wifi didn't work, because signal was quite low and intermitent. People at front desk were unable to improve it.
We were given a room next to the elevators (in fact sharing a wall), so noise was quite significant.
Coffee was not available. The machine was almost hidden and there was a notice: "coffee available to buy in the..." so you had to go upstairs and buy it: quite uncomfortable for working nights.
October 23, 2013
Rated 4.0 out of 5.0 by Guss40 It´s a good experience
In general is a good hotel. The cleanliness is very poor in the room. There is lot of hairs in the bathroom when I enter the room the first time, the locion was used and the disposable tissues was empty. The cradle for my baby was broken and the valet never changed it. All these points are small problems that make the difference and are very visible when you stay in the room.
October 17, 2013
Rated 5.0 out of 5.0 by ligural Great service. Excellent room!
We stayed only one night but it was really great to find a very well located hotel, great room. Nice choice to stay in Puerto Montt!
September 26, 2013
Rated 5.0 out of 5.0 by Danibari A room overlooking the sea and shoping
The great benefit of yhis hotel is that it is over the sshopiing in puerto montt, so you don´t need to go outside the building.
Ideal for those who wants to shopping with little kids.
August 5, 2013
Rated 3.0 out of 5.0 by rodo improve oportunities
The elevators are too slow. Is very uncomfortable.
The food is very expensive and poor.
July 25, 2013
Rated 4.0 out of 5.0 by rodo bad wi fi service, too slow
the wifi servicie is really bad, too slow for a hotel like yours.
May 29, 2013
Rated 5.0 out of 5.0 by EmilyChicago Positive experience
Very comfortable bed, quiet room and great service and view. Definitely recommend!
March 12, 2013